Streamline

Pros: The business is growing (50+ units, multi-region, multiple staff/functions), we are consolidating tech into one platform which reduce the complexity and vendor-management overhead. Therefore having integrated modules (CRM, revenue, operations, accounting) means fewer systems to glue together. It is also a good platform for streamlining operations

Cons: Cost and ROI, I feel for smaller operators (1-10 units) the cost might be high relative to benefit. Also with many modules comes complexity—staff training and process change will be required. Moving large portfolios into a single system means the business becomes tied to that vendor’s roadmap, uptime, support.

Pros: I was impressed with Streamline University. This mad it very easy for my team to understand how Streamline works and will benefit them.

Cons: I think it will take a year to learn all of the features and things Streamline can do for us. This would be my only con

Pros: Streamline is wonderful for managing all of the reservations that our company manages. We are able to switch between locations with a 2 clicks of a mouse so that everything is together, yet still separate for the different functions. The learning curve was very minimal with the help of Streamline University. It is definitely worth the investment.

Cons: The only issue we had with Streamline was the property care aspect for the employees/contractors in the field. The app was not reliable for maintaining the data when WiFi was not available. I am excited to see how the new features with the newest update of the offline app.

Pros: It is easy to add and adjust bookings, the blocking tools are simple to use allowing for management team to block out large chunks of dates quickly

Cons: There are some instances of the software not saving changes to updated reservations - the owner of the software license has to update things when this happens

Pros: We love Streamline's willingness to innovate and tailor their products to our needs. The Streamline team is also the best in our industry!

Cons: Some of the general customer support in recent years has been lacking.

Pros: Best PMS software on the market. Hands down, you won't regret buying it.

Cons: nothing, its a great product w/ expert support and other resources available.

Pros: It's a powerful piece of software, but it's been going downhill since the new GM took over. It's very feature rich, but most of the features don't work very well. The guest app is unusable, the housekeeping and maintenance modules are awful, so you end up having to use other software for most of these things.

Cons: Lots of bugs, issues take WEEKS to resolve, customer service pushes back on you instead of acknowledging that there's a problem, and the system is ANYTHING but streamlined. You have to enter the same information multiple times to create a listing, for instance. And while it does MANY things, it does very few well, so we have to use Breezeway, Rentals United, RueBaRue, etc etc to supplement - and the cost is outrageous

Pros: Customer Service was always responsive. Sometimes it took time.

Cons: I could not access customer data unless I paid for their extra RevMax package. This is data that we input and own. They did share a method to download the most basic info which was barley helpful. They did not take responsibility for the partners they recommended which are essential to the entire set up. There was ALOT of he said she said which impacted our business negatively.

Pros: It is very feature rich, and feels up to par with modern software services that lead other industries. Streamline is definitely a far superior product to our previous PMS system

Cons: It is not the easiest system to learn, but I am confident over time it will feel easier and easier

Pros: I love EVERYTHING about Streamline, it is so easy to use. It is very user friendly. It is also easy to set up agents in the system. We can send direct quotes in real time. The option to see home information is easy to use, and access while booking a reservation. Taking payments is easy as well. You are able to set this system up to work for you.

Cons: There is nothing that I do not like about Streamline with the exception of some systems are requiring the extra MFA code in which we are having to access an authenticator for additional code to access the system. This is sometimes time consuming when you have your guest on the line, and ready.

Pros: The feature we liked most about Streamline was the Length of Stay Pricing capabilities.

Cons: The thing we liked least about Streamline was the complexity of some of the modules.

Pros: Nothing. I rant did not like it after the first 60 days. Additionally, sales reps provided what I'll call "conflicting" information with the fine print.

Cons: Difficult to onboard a property. Everything that seems to be included is...but they may not explain that it all costs extra or had very basis function.

Pros: Streamline is a comprehensive solution that allows a lot of flexibility and is easy to implement, use and adapt to your induvial business needs. Their team is always enhancing the software from the feedback that is provided by their users. It's truly the most all-inclusive PMS we've ever had and has allowed us to reduce the need for several outside vendors. We should have skipped the move to V12 and went straight to SL.

Cons: While totally functional some of the apps have limitations. Recent enhancements have allowed us to use both HappyStay and OwnerX.

Pros: PMS software selection and integration is a process that you will never forget. It is neither simple nor painless. While I appreciate all of Streamline's functionality , I value most the people behind the product. A truly successful software choice is not only about great features and affordability, it is about the support relationships you build with people that are truly interested in helping you grow your business.

Cons: I believe there is still work to be done with owner accounting documents.

Pros: Fully integrates all the key components of our business. Most of our tech stack is housed in Streamline as opposed to having multiple platforms. Customizable. Robust.

Cons: There aren't really any cons. The issues we have are typically temporary as new features or advancements are rolled out and the future benefits out weigh having to work through the upgrades!

Pros: The top two features that separate Streamline in my opinion are "Streamshare" and "Special Blocking". Both of these features set you up for growth that you wouldn't know existed otherwise. Streamshare allows you to build your own OTA presence in other cities BEFORE entering into the city. Special blocking allows you to combine two condos into A, B, and C listing. A being left side, B as right side, and C listing as BOTH into one larger listing that has the ability to "special block" the group and vice versa.

Cons: My wish list would only be to have two way full integration with Breezeway. Breezeway works great, but cleanings integrate into Work Orders. Cleaning statuses don't connect. Aside from that, I'm quite happy and very happy with my decision 3 years ago.

Pros: I enjoyed the idea of the software, what you read online and how it's pitched to you. However, that is not how the software actually functions. If it actually did everything it's pitched as doing, it would be an invaluable software. However, that is not the case. I wish I actually had "Pros" to list but I honestly can't think of any. I wish I had seen more reviews like this before starting this path. I have no idea how it has so many five star reviews.

Cons: $8e

Pros: I enjoyed the booking audit profiles- we were easily able to print the details of the bookings to compare against our book keeping process

Cons: A lot- it was not user friendly. The learning curve was difficult and features that you use frequently like setting rate sets were clunky and not streamlined

Pros: We shopped around as this was our second system and we determined you really do get what you pay for. Having everything you need in one package for a reasonable price was the thing we liked most. Secondly, having the Knowledge Base available for us to answer our own questions.

Cons: Streamline is so robust and really does more than we need, and gives us room to grow. We have previous experience with the software and took about 6 weeks to set-up.

Pros: Difficult to setup and launch. Poor support

Cons: Lacking adequates support and online help

Pros: RevMax - allowing for genius level revenue management Ease of use Functionality

Cons: Price is expensive When comparing to other property management software programs

Pros: Amazing customer support and training. Most of the features you can think of are already implemented.

Cons: Accounting features are meant for experts. Would like to see a more friendly version. Would also like to see some more secure credit card processor options