Wisetail

Pros: Ease of use and setup from the administrator side. Employee engagement through comments, likes and dialogue boards.

Cons: Sometimes it's hard to get the right formatting when building a module that includes a series of graphics. I would also like Pdfs to have the option to view when scrolling and not be a link to open in a second screen/popout.

Pros: The support from the crew! Shout out to [sensitive content hidden] for all the calls and demos last year! Thank you, [sensitive content hidden], for your tech support assistance too!

Cons: Certain features we really wanted were not available. Your recent UX enhancements and merge with PlayerLync have changed this though!

Pros: Great interface. Much easier to create training courses and run reports than Schoox.

Cons: There is a steep learning curve and I'd prefer some hands-on training at a reasonable price.

Pros: My favorite part of using Wisetail is that it is intuitive and user friendly! Though, the great customer service I always receive is a close second :)

Cons: No fault of Wisetail's, but what I like least is that because of the additional cost for some of the features, I didn't get a chance to use some of the amazing ones offered. Specifically the multi-language too. I just know it would have been an awesome additional to our platform!

Pros: Flexibility to design the platform the way we want

Cons: Restrictions in not being able to remove the hard coded settings

Pros: I enjoy the opportunities and various features to get information out to our team. The creating of modules, being able to add various media, and flashcards have honestly been the best ways our team is getting training done and actually retaining the materials.

Cons: I wish there were more ways to add more material, especially when buidling pages. I am personally seeking a way to build a newsletter sort of page highlighting the events we attend. I am unable to do much with the news article widget, and ultimately I found the best way to do what I was looking for is banners and text blocks. I was wanting a better way to layout the media in particular. Another thing I am having difficulties on is reporting. I am wanting more individualized or reporting based on various promotion dates.

Pros: This LMS provides a flexible platform design to meet a variety of learning environments. We've used the custom editing tools, SCORM upload, quiz creation, gamification and certification tools, and utilize a number of the provided reports. Over time the support staff have become much more responsive to our needs and addressing needed fixes.

Cons: While there is some level of customization, we have definitely hit up against limitations. Size and placement of images can be an issue, The quiz function doesn't allow sequential or matching. You can schedule reports and filter the content, but some content can't be removed and it's a csv file, so I have to clean up the file before sending to stake holders every week. We've used this product for nine years and have struggled through its evolution. It's mainly geared towards restaurants and environments that track ongoing skill testing, neither of which match ours. When using SCORM, we do have hiccups with modules not displaying complete. Finally, the develops test and develop the design to Chrome, and since Windows machines default to Edge, that also sometimes creates a poor user experience. When we did a major update in 2019, Wisetail did not offer a seamless migration. Everything had to be re-created by hand.

Pros: Wisetail isn't your typical LMS. It offers strong customization options, allowing us to tailor the learning experience to our specific needs

Cons: A more transparent product roadmap would be a huge win. If Wisetail offered a public roadmap where users could see which feature requests are in the pipeline versus those that might not be prioritized.

Pros: We have the ability to really cater to a user’s experience. Their technology allows for detailed permissions. Plus we love that it can really be a one-stop shop for communication, compliance, development and daily task assignments.

Cons: New features inside the platform usually have some hiccups for several months.

Pros: I love the branding capabilities and customer support.

Cons: There are some file size limitations and some glitches with uploading media where things can disappear.

Pros: Ease of Use, Team Feedback, and Results are the things that stand out.

Cons: Some essential features are cost-prohibitive for smaller brands.

Pros: Allows you to be very creative on how to create your LMS and the support team is always there when you need them.

Cons: Currently not a big con but employees would like an APP feature which the company is currently working hard to create an APP for users.

Pros: PlayerLync provides a secure way for us to share critical, up-to-date information in different formats on a daily basis with our users. The interface and clean and easy to follow. Support is tremendous and always willing to work with us if we have an issue, which is rare.

Cons: I can't really say there is anything we don't like. There have been phone calls to support for new things we'd like to see added and occasional hiccups with the software, but support has been receptive to all of our ideas and helpful when things have needed fixed.

Pros: Every piece of content that we publish is always delivered and downloaded to every device. There is no need for users to have to search out and manually download what they need. Everything we publish is critical and it's nice to know that the product works every time. Creating users is extremely fast and efficient. Adding users to specific groups is also a breeze.

Cons: I have no complaints. The product works as designed and then some.

Pros: I love that information can be updated instantly without having to produce new materials before it is in the hands of the end user.

Cons: I would love to see more features added to the Learning Management System functionality and future integration capabilities with back office systems.

Pros: We love that this is a digital platform that allows us to push company information to our locations quickly and ensure our teams have the most up-to-date information at their fingertips. PlayerLync goes above and beyond to ensure we always have exceptional service. They are engaging and always looking for ways to continue to provide top-notch service for all aspects of our business.

Cons: Additional categories and another layer of folders to help improve organization

Pros: Playerlync is able to be accessed with no WiFi connection and automatically refreshes uploaded content. The content page is customizable and adds a cool flare to the training. Playerlync forms are easy to use and help keep our daily operations efficient and modern. Great support overall from the entire Playerlync team.

Cons: The backend can be a bit tricky at first.

Pros: I've been working with PlayerLync for 8 years now and the level of customer support I've experienced with them is top tier. Whether I'm traveling for work, need a part overnighted, or on a support call at all hours they've always answered the call. I work in a high demand environment and they always pull through for me if I have any issues.

Cons: I don't have any cons. It's easy to use product.

Pros: Ease of use, the app, mobile learning, tracking and reporting, ability to make changes on-the-fly, ability to create and edit forms/courses quickly, Team Members enjoy using it, Owners find it valuable, allows Regional Managers to better facilitate their regions Integration into our business was virtually seamless

Cons: Programming can be glitchy and not save correctly - have to redo forms sometimes, a HIGH-SPEED internet connection is mandatory, there is functionality that it seems should have developed by now, like bulk editing fields in forms, bolding words, creating bulleted lists in forms, adding PDFs to forms, assign groups and manage teams when first creating users

Pros: The ability to have all digital materials and videos live in one place

Cons: Limited to the size of videos and powerpoint presentations for uploading. uploading a powerpoint presentation more than a certain size has to be broken down into parts. Not ideal for someone who is downloading a presentation to use for a class.

Pros: Ability to not be on Wifi all the time. Will allow the user to download when on WiFi all the updated knowledge base training and videos.

Cons: Not being able to use it on android yet. The software is an IOS base software. They have and android version but needs some more testing and fixes

Pros: Accessability of content for end users and ability to host multiple file types. (PDFs, videos, elearns, etc)

Cons: Differences between backend set up of web app vs. iPad and limits of forms.