AscendTMS

Pros: Ease of use and integration to the most important websites to be able to accomplish what a new Broker needs to succeed.

Cons: Entering dates when changing a shipment from finding rates within Uship and selecting a carrier of your choice.

Pros: What I like most is how everything is connected throughout the entire lifecycle of a load. You enter the information once, and it flows seamlessly across dispatch, tracking, and reporting, which makes it much easier to stay organized and efficient. The ability to run reports and have clear visibility into operations is a big advantage, and the integrations really enhance the overall functionality of the system. It’s designed in a way that actually supports how you run your business day to day and it's been a very cost-effective solution for running operations efficiently.

Cons: I haven’t run into any major issues. On the rare occasion I’ve needed help or had a question, support has been readily available and very responsive, which makes a big difference.

Pros: Our rep [sensitive content hidden] was and is very helpful and has helped us with a few issues and got us moving along smoothly!!

Cons: The layout and format is a little clunky but after some use it gets better no real issue just could be less steps for each operation?

Pros: Is really easy to to figure things out in your own if you dedicate a a full day to get to know the system. Also the learning center are really helpful to find more instructions step by step with videos and simple guidance.

Cons: Some times the system log out a little bit fast if the computer are not in used and need to refresh the page to see some update what you have done, But not a big deal.

Pros: Greta customer service. Very nice. Very easy to use and not a hard learning curve. Has training videos

Cons: there is not much that I don’t like. I really like everything. Maybe the lay-ought can be easier to use .

Pros: The software is a breeze to use! I shopped several TMS systems for my company & AscendTMS stood out for several reasons. It’s fairly priced, great value, easy integrations, etc. The list goes on & on. Their customer service team is phenomenal as well.

Cons: I have no issues with Ascend. If you’re a new broker or dispatcher, this is an excellent choice for your TMS.

Pros: Easy t o use and navigation through the system is simple, I was able to catch up with all my task at reasonable time.

Cons: I actually like it. I really don't have much experience with other software. I found out that this software was useful.

Pros: There is always help no contract always answering my calls

Cons: no app and no ai they need to work on it i'm sure they will get it done

Pros: Great customer service! Always helpful if you need assistance!

Cons: Tracking could be better. The AscendTMS tracking, I wish it was live tracking!

Pros: ease of use and also quick communication with Elwood Black

Cons: too many windows to navigate and not able to toggle between different company's log ins that we have

Pros: Service! It's become rare to find responsive service these days. Everything is chat, AI, call center, yuck. Not Ascend, real people like [sensitive content hidden] are paying attention and ready to help.

Cons: I wish there was a way to email carriers based on filters. Conestogas who have moved loads from MN to the southeast for example. We figure it out, but that sort o functionality would be ideal.

Pros: Simple and easy to operate, tracking features works great

Cons: none, perfect for any brokerage. If they can include posting expense for office, will be good.

Pros: I am a Freight Broker, and this is my first year in business. This platform is simply amazing and easy to use. It generates the paperwork necessary to move my loads and saves all data and documentation for me with no limits. I recommend Ascend TMS to anyone who needs a transportation management system.

Cons: I cannot think of anything I do not like about this platform.

Pros: I like the LTL feature the most because it lets me view my daily load information in one place. This feature makes it easy for me to stay on top of my daily tasks.

Cons: I love everything about AscendTMS Logistics Software! This system literally has everything that I needed for my freight dispatching business. I highly recommend it if you are looking for a TMS for a freight dispatching business.

Pros: Very easy to use and the customer service has been amazing.

Cons: Nothing really, it is a high functioning TMS system

Pros: easy user interface and easy on the eyes. Web based so you can use it on any computer system.

Cons: It would glitch or system would go out at times.

Pros: It was very easy to use, they have a ton of available resources and You Tube Videos I can refer to and if I still need help I can email and get a response within and mostly before 24 hours.

Cons: Personally it was just a learning curve for the overall Brokerage business and how best to set up accounts and transactions to sync in QB.

Pros: The software is user friendly. There have only been a couple times that I needed Support assistance since using the Ascend TMS software and tech [sensitive content hidden] reached out in a timely matter and helped resolve the issue. It is a comforting feeling knowing the software is dependable and when necessary, Ascend Support has responded within minutes of submitting my request for assistance. Thank you Ascend Support Team for your diligence and knowledge with your product to effectively resolve issues.

Cons: I have not come across anything specific that I dislike. If anything, there are tutorials to reference. I just don't give enough time to take advantage of the tutorial resources.

Pros: I like that it's easy to use, they are always making useful updates to the system, and you can export data.

Cons: We have not had any issues with the TMS.

Pros: User friendly. Straight to the point. Amazing training videos if needed. Everything you need to run a profitable company!

Cons: Is this a trick question? You can’t go wrong with AscendTMS. Video trainings and real people to help support when needed at a price tag that is unmatched.

Pros: Intuitive and easy to use. Fast and responsive. I did demos of a lot of different software and this one checked all the boxes. Support is very quick to reply and they are very open to changes or feature ideas.

Cons: Because the software has to cater to a large range and size of trucklines and brokers, sometimes that creates extra steps. Two examples, when uploaded a BOL within a load, you have to select the customer or it won't send with the Invoice. Other would be the customer email addresses show up when sending a carrier confirmation. They are unchecked and marked with a RED ! to say don't click this. But I would prefer they weren't there at all.

Pros: Customizing the TMS to exactly what we need to run our business effectively. Very fast customer support. Love that it just WORKS and doesn't have a bunch of fancy things that are half-baked and non-functional.

Cons: I wish I could create custom visual dashboards in Ascend as opposed to exporting the data and working within Google Sheets. Currently lacking the ability to push X6 updates via EDI.