Rating
4.9
366 reviews
Starting price
$99
Per User
Categories
6
Founded
2015
Employees
12
Funding
750K
Seed
AscendTMS is the world's most popular TMS software (51,833+ active users), for Freight Brokers, 3PL's, Trucking Companies and Shippers. NO upfront fees, NO license fees, NO support fees, NO contracts. They are 100% independent and NOT affiliated with any broker, carrier, or other transportation entity. Get instant TMS access from ANY device with NO installs, NO hardware, NO setup. Compare to TMW, McLeod, Mercury Gate, Aljex and other old legacy systems. AscendTMS has Capterra's BEST RATING!
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
587
Organic visits / mo
224
Running 24 ads on LinkedIn as AscendTMS (TheFreeTMS.com) By InMotion Global, Inc. - a paid B2B channel, on top of any Google/Capterra spend. Includes video creative.
The shared messaging across Transportation Management System (TMS) advertisers - the validated angles to copy. See the niche →
(366 reviews)
I have been very pleased with everything so far. I also enjoy getting to know the all the different employees' jobs and functions. They are still small enough to care but large enough to matter.
Pros: I love that every time we go to upgrade or integrate, Ascend can accommodate. I also enjoy the staff I have worked with.
Cons: Not much TBH. They pop up on all my social media platforms all the time. Im sure that's A.I. but can be annoying.
Jay V. · Managing Director · Logistics and Supply Chain · April 30, 2026
Pros: Customer Support is great! I called because I was having an issue with custom document template and they got to the bottom of it and resolved the issue.
Cons: When you email a document without e-Signature there is no record of it being sent. I wish there was a way to see that the document has been sent.
Jennifer C. · Owner · Transportation/Trucking/Railroad · April 24, 2026
It has been a wonderful tool for our company and any time we have an issue they solve it right away.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Trucking | 1 | 5 | Shortlist |
Domain confidence 95%
Pros: The sales team, [sensitive content hidden] , in particular are extremely helpful and very quick in their responses and resolution
Cons: Cant really think of anything, it is very user friendly and the support is excellent. Very happy with it
RHONDA H. · Director of Operations · Transportation/Trucking/Railroad · April 22, 2026
Great! If we need to do something different most of the time Ascend has a way to do it and if they don't they integrate with someone who does. Highway integration has been fantastic. [sensitive content hidden] was a great non pushy salesman who just laid out the facts and let us decide.
Pros: Ease of use and integration to the most important websites to be able to accomplish what a new Broker needs to succeed.
Cons: Entering dates when changing a shipment from finding rates within Uship and selecting a carrier of your choice.
Mike N. · General Manager · Transportation/Trucking/Railroad · April 15, 2026
Ascend TMS has been a great system to work in — very user-friendly with strong integrations that actually support day-to-day operations. The training resources are top notch and always available when you need them. I also want to highlight [sensitive content hidden] , my rep, who consistently points me in the right direction and makes sure I’m getting the most out of the platform. That level of support makes a big difference. Overall, it’s been a solid tool for running and growing operations efficiently.
Pros: What I like most is how everything is connected throughout the entire lifecycle of a load. You enter the information once, and it flows seamlessly across dispatch, tracking, and reporting, which makes it much easier to stay organized and efficient. The ability to run reports and have clear visibility into operations is a big advantage, and the integrations really enhance the overall functionality of the system. It’s designed in a way that actually supports how you run your business day to day and it's been a very cost-effective solution for running operations efficiently.
Cons: I haven’t run into any major issues. On the rare occasion I’ve needed help or had a question, support has been readily available and very responsive, which makes a big difference.
Jullisa K. · Freight Broker · Transportation/Trucking/Railroad · March 31, 2026
Overall has been a good experience as stated our rep [sensitive content hidden] is awesome! Communication is very good calls returned,emails answered.
Pros: Our rep [sensitive content hidden] was and is very helpful and has helped us with a few issues and got us moving along smoothly!!
Cons: The layout and format is a little clunky but after some use it gets better no real issue just could be less steps for each operation?
Ron J. · owner · Transportation/Trucking/Railroad · December 3, 2025
I really recommend AscendTMS to everyone that are in the need to keep you book of business organized, and if you need to crate invoices and other documentation, this are the perfect software to send and received e-signature in on platform.
Pros: Is really easy to to figure things out in your own if you dedicate a a full day to get to know the system. Also the learning center are really helpful to find more instructions step by step with videos and simple guidance.
Cons: Some times the system log out a little bit fast if the computer are not in used and need to refresh the page to see some update what you have done, But not a big deal.
Luis R. · CEO · Logistics and Supply Chain · November 15, 2025
Pros: Greta customer service. Very nice. Very easy to use and not a hard learning curve. Has training videos
Cons: there is not much that I don’t like. I really like everything. Maybe the lay-ought can be easier to use .
JUDAH H. · Owner · Apparel & Fashion · November 4, 2025
This team & product is great. As I mentioned, I shopped for several weeks before deciding on Ascend, and I have zero regrets.
Pros: The software is a breeze to use! I shopped several TMS systems for my company & AscendTMS stood out for several reasons. It’s fairly priced, great value, easy integrations, etc. The list goes on & on. Their customer service team is phenomenal as well.
Cons: I have no issues with Ascend. If you’re a new broker or dispatcher, this is an excellent choice for your TMS.
Jasper P. · Owner · Transportation/Trucking/Railroad · August 27, 2025
Helped me manage my time with the task I operated with. I am new to this system and I was able to utilized the most of it.
Pros: Easy t o use and navigation through the system is simple, I was able to catch up with all my task at reasonable time.
Cons: I actually like it. I really don't have much experience with other software. I found out that this software was useful.
Werner D. · Research Coordinator · Health, Wellness and Fitness · June 4, 2025
easy to use they always willing get our feedback
Pros: There is always help no contract always answering my calls
Cons: no app and no ai they need to work on it i'm sure they will get it done
VIKTOR S. · PRESIDENT · Transportation/Trucking/Railroad · April 3, 2025
Happy with it so far! Easy to use & getting in touch with a representative is easy!
Pros: Great customer service! Always helpful if you need assistance!
Cons: Tracking could be better. The AscendTMS tracking, I wish it was live tracking!
Kristy B. · Agent · Transportation/Trucking/Railroad · March 18, 2025
it's good but has room for improvement such as currently not being able to toggle between different company's log ins that we have
Pros: ease of use and also quick communication with Elwood Black
Cons: too many windows to navigate and not able to toggle between different company's log ins that we have
Frank T. · President · Logistics and Supply Chain · February 13, 2025
My experience has been great. User friendly, robust, but not over done. Great Service!
Pros: Service! It's become rare to find responsive service these days. Everything is chat, AI, call center, yuck. Not Ascend, real people like [sensitive content hidden] are paying attention and ready to help.
Cons: I wish there was a way to email carriers based on filters. Conestogas who have moved loads from MN to the southeast for example. We figure it out, but that sort o functionality would be ideal.
Chad A. · Owner · Logistics and Supply Chain · February 11, 2025
awsome, sales guys are great. kudos to [sensitive content hidden]
Pros: Simple and easy to operate, tracking features works great
Cons: none, perfect for any brokerage. If they can include posting expense for office, will be good.
sam g. · Operations · Transportation/Trucking/Railroad · January 15, 2025
Ascend TMS is fantastic, easy to use, and self-explanatory.
Pros: I am a Freight Broker, and this is my first year in business. This platform is simply amazing and easy to use. It generates the paperwork necessary to move my loads and saves all data and documentation for me with no limits. I recommend Ascend TMS to anyone who needs a transportation management system.
Cons: I cannot think of anything I do not like about this platform.
Shannon B. · Owner-Freight Brioker · Transportation/Trucking/Railroad · December 17, 2024
I appreciate every feature of the software. In my dispatching business, I have explored several alternatives that lack the capabilities included in the Ascend PRO Version.
Pros: I like the LTL feature the most because it lets me view my daily load information in one place. This feature makes it easy for me to stay on top of my daily tasks.
Cons: I love everything about AscendTMS Logistics Software! This system literally has everything that I needed for my freight dispatching business. I highly recommend it if you are looking for a TMS for a freight dispatching business.
Shanta J. · Admin · Transportation/Trucking/Railroad · October 28, 2024
Its been great so far. I would recommend this system
Pros: Very easy to use and the customer service has been amazing.
Cons: Nothing really, it is a high functioning TMS system
Jonas B. · Director of Business Management · Logistics and Supply Chain · October 18, 2024
Pleased with the software. Easy to use, great features for sales and accounting.
Pros: easy user interface and easy on the eyes. Web based so you can use it on any computer system.
Cons: It would glitch or system would go out at times.
Bianca V. · Accounting Manager · Logistics and Supply Chain · October 17, 2024
I have worked with many systems in the past and this one has been the easiest to learn and has offered the best support.
Pros: It was very easy to use, they have a ton of available resources and You Tube Videos I can refer to and if I still need help I can email and get a response within and mostly before 24 hours.
Cons: Personally it was just a learning curve for the overall Brokerage business and how best to set up accounts and transactions to sync in QB.
Sharon S. · CEO · Logistics and Supply Chain · September 18, 2024
I am completely satisfied and appreciate the handy tutorial resources provided.
Pros: The software is user friendly. There have only been a couple times that I needed Support assistance since using the Ascend TMS software and tech [sensitive content hidden] reached out in a timely matter and helped resolve the issue. It is a comforting feeling knowing the software is dependable and when necessary, Ascend Support has responded within minutes of submitting my request for assistance. Thank you Ascend Support Team for your diligence and knowledge with your product to effectively resolve issues.
Cons: I have not come across anything specific that I dislike. If anything, there are tutorials to reference. I just don't give enough time to take advantage of the tutorial resources.
Juannet P. · Accounting Administrator · Logistics and Supply Chain · September 6, 2024
It's been great. This is the first TMS system that we have used, and we plan on using it for many years to come.
Pros: I like that it's easy to use, they are always making useful updates to the system, and you can export data.
Cons: We have not had any issues with the TMS.
William P. · Freight Manager · Transportation/Trucking/Railroad · August 27, 2024
[sensitive content hidden] and the team have been 5 stars all the way around. It’s truly one of the best software product experiences I’ve had. From start up to present our team has nothing but great things to say. Friction free and loaded with tools to make you organized and successful!
Pros: User friendly. Straight to the point. Amazing training videos if needed. Everything you need to run a profitable company!
Cons: Is this a trick question? You can’t go wrong with AscendTMS. Video trainings and real people to help support when needed at a price tag that is unmatched.
Darin S. · Co-Founder - COO · Transportation/Trucking/Railroad · August 20, 2024
Easy to use and understand. Lots of options for customer, carrier and location specific information. Searchability is amazing.
Pros: Intuitive and easy to use. Fast and responsive. I did demos of a lot of different software and this one checked all the boxes. Support is very quick to reply and they are very open to changes or feature ideas.
Cons: Because the software has to cater to a large range and size of trucklines and brokers, sometimes that creates extra steps. Two examples, when uploaded a BOL within a load, you have to select the customer or it won't send with the Invoice. Other would be the customer email addresses show up when sending a carrier confirmation. They are unchecked and marked with a RED ! to say don't click this. But I would prefer they weren't there at all.
Chad B. · Dispatch · Transportation/Trucking/Railroad · July 29, 2024
Overall this has been a phenomenal experience working with Randy & Steve on Ascend questions and EDI integrations. Thoroughly impressed with how quickly we can update the TMS ourselves to fix and optimize workflow issues.
Pros: Customizing the TMS to exactly what we need to run our business effectively. Very fast customer support. Love that it just WORKS and doesn't have a bunch of fancy things that are half-baked and non-functional.
Cons: I wish I could create custom visual dashboards in Ascend as opposed to exporting the data and working within Google Sheets. Currently lacking the ability to push X6 updates via EDI.
Stephen P. · Founder · Logistics and Supply Chain · July 18, 2024
| 1 |
| 7 |
Shortlist |
| Transportation Management | 1 | 10 | Shortlist |
| Supply Chain Management | 1 | 12 | - |
| Logistics | 1 | 13 | Shortlist |
| Shipping | 1 | 16 | Shortlist |