Rating
4.6
109 reviews
Categories
6
Founded
2008
Employees
36
Funding
13.2M
Merger / Acquisition
Kuebix is a TMS built to scale. With an easy-to-use intuitive platform with API integration, Kuebix provides an entry-level TMS OnKue starting at $69/month scaling up to a robust API integrated solution. Functionality includes: rate shipping/comparison across modes for the most cost effective shipping option (less-than-truckload and parcel), document management, automated appointment scheduling, spot quoting for truckload, integration via API, and comprehensive dashboards and reporting.
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Organic keywords
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(109 reviews)
Overall, Kuebix makes me more productive
Pros: Quote are easy once commodities are entered in the system I get my discounted rates from carriers even in Kuebix. Reports are a breeze and real time tracking makes me happy
Cons: Not all accessories charges show in the quote so you have to check those on each quote
Jill R. · Sales · Retail · December 9, 2024
Pros: Easy to use, searching Hazmat items is intuitive, ability to save previous SKUs is a lifesaver
Cons: Hard to track shipments, usually have to call customer service and it takes awhile
Shara S. · CSR · Warehousing · January 16, 2024
Pros: has lot of fuction, customer service is very nice and helpful
Cons: 1. too slow to load the page, need to wait for a while 2. after you book the shipment, if you need to modify the shipment, you have to change the pro#, you can't make the change under the same pro 3. a little complicate, not use friendly
| Category | Page | Rank | Placement |
|---|---|---|---|
| Shipment Tracking | 1 | 11 | - |
| Freight | 1 | 12 |
Domain confidence 99%
Sissy Z. · Shipping Manager · Plastics · July 20, 2022
If I was able to or had the capability to import all of my existing customer records into this program from the one that I'm currently using, I would be using it on a daily basis.
Pros: I was impressed with the overall appearance of this TMS software. The navigation throughout the program is very user friendly.
Cons: The ONLY reason that I'm not currently using this software as my default TMS is due to the fact that I haven't had time to manually input all of my customer records into this TMS program.
Michael L. · Sales · Wholesale · June 9, 2022
Pros: This software has a very intuitive interface. It allows me to quickly and easily quote against all of my shipping tariffs at once. It is also very handy to only have to go to one place to access reporting tools and look at past shipments.
Cons: I wish that the information found under the Manage Shipments module fit a little bit better on one screen without the need for scrolling from side to side. If there was a little bit less white blank space it would make it less cumbersome.
JACOB R. · WAREHOUSE MANAGER · Logistics and Supply Chain · February 19, 2021
Good software and can make companies doing small parcel or non-hazmat shipments more efficient. Not the greatest solution for hazmat, especially small parcel. Lots of work arounds and changes had to be made to even get most of our shipments to function and connect with Netsuite and Kuebix. Independently, it works pretty well. I will say again that the biggest frustration is their customer service and responses.
Pros: It seems to be user-friendly for the most part. The ability to quickly set up shipments from Kuebix, track shipments, etc all seem fairly simple. Overall, it is a better way to manage shipments than the way we did in the past.
Cons: We have had this live and connected to Netsuite for almost a year. We have yet to move out of integrations and into customer support. I have had various issues throughout the process and the customer support and response has been extremely poor. If I have an issue, there are several times where I needed to send multiple emails to even get a response back. They do not make communication and follow through a priority. I still have open issues that were either not resolved or they created work arounds. Overall, we like the software but not the overall way the project was implemented or followed through.
Matt R. · VP of Operations · Chemicals · February 16, 2021
I am a person that wears many hats within our company. We are small and right now we only need the free service. I foresee us using and upgrading Kuebix as our company grows. I look forward to a great future relationship with Kuebix.
Pros: The ease of shipping is essential for a TMS. The staff at Kuebix has always been helpful in setting everything up. A few clicks and my shipment is quoted and then booked. BOL is ready as soon as it is booked and can be emailed to who ever needs it.
Cons: There is just so much information that Kuebix supplies, sometimes, it is challenging to review details of an old shipment
Charles M. · Director of Operations · Machinery · June 12, 2020
the support team to fix the problems so quickly and how they know who you are and what your problem it, oh and they can always be reached quickly !
Pros: it is easy to use once you learn all of the ways it works!
Cons: tapping into the different ways my carriers needed me to input the freight amount to get the quote properly, oh and i hated entering all of my carriers and the follow up emails to get the api done
maureen m. · purchasing\logistics · Wholesale · June 12, 2020
Good to use for for shipping, for freight quotes, and for invoicing.
Pros: Ever since i started using Kuebix, my job life became flexible and a time saver. Kuebix software is very easy to use. Very accurate when obtaining quotes, freight organization, and keeping track with carriers. Everything in Kuebix is already given when shipping LTL or FTL.
Cons: There are some freight accounts that cannot be input into Kuebix . I've tried to add FedEx as one of my carries but no luck.
Ubaldo Antonio G. · Logistics Coordinator · Logistics and Supply Chain · May 21, 2020
The system as a whole is clunky and feels like an unfinished product.
Pros: Kuebix was pretty easy to navigate and book shipments. The customer support is very responsive and willing to help if possible. It is built on the Salesforce platform, which means the reporting can be customized to fit your company's analytical needs.
Cons: The shipment tracking was incredibly unreliable. Sometimes shipments would have already been processed through our facility and onto the final destination, but Kuebix still said it was waiting to be picked up from the origin. It is not very broker friendly. There was not an efficient way to set up the BOLs for 3rd party billing when tendering a shipment to a broker. If one user created a report, other users could not access it without reaching out to customer support and having them recreate the report under a shared folder. Certain fields, such as the PO field, can not be edited once booked. So if your team must update data within the shipment, certain fields that should always be accessible for edits were locked for the users.
Justin S. · Transportation Manager · Consumer Goods · March 18, 2020
The need to obtain multiple quotes has been eliminated!
Pros: Previously, when quoting a shipment, we would go to each of our carrier's websites and get individual quotes. With Kuebix, we can easily and quickly choose the best carrier for a given shipment.
Cons: For how we use the software, I do not have any cons!
Chet K. · Office Supervisor · Building Materials · February 14, 2020
We like that it gets freight quotes from all the Carriers that we have accounts with.
Pros: We really like all the options this gives us. Freight Cost, Transit time. It helps give our customer a great freight rate. Customer Service is Great!!
Cons: There are some minor things that could be tweaked on the web site, but the over all is Great.
Leon J. · Shipping Supervisor · Machinery · November 12, 2019
Its easy to use and is a good tool/
Pros: It interfaces well with the carriers that you use and pulls quotes fast, also able to set up and print Bills on.
Cons: The generic BOL and labels, when dealing with multiple carriers its makes it easier for carrier freight to get mixed up having no difference and hoping your fork lift driver takes the time to read each label.
Michael D. · Shipping Manager · Packaging and Containers · November 12, 2019
it has been excellent, it has made my job easier.
Pros: It's so easy to use, enter info ones and you'll get all the rates
Cons: just that when you are shipping a bundle it does not give you the option of writing if you have more then one piece on the bundle
MANOLO F. · SHIPPING SUPPERVISOR · Packaging and Containers · November 12, 2019
Pros: Very Easy to use. All of our needs in one place.
Cons: We don't really have any complaints. The software has been great!
Mike F. · manager · Paper & Forest Products · November 12, 2019
We have to have a good idea of our shipping cost because freight can be as much as 50% of our production cost.
Pros: This is the quickest way to get shipping quotes for our company to quote jobs.
Cons: I don't know of any cons as of yet. Maybe if we could look up our delivered cost after delivery.
John H. · Purchasing and Logistics Manager · Packaging and Containers · November 12, 2019
Pros: This software makes it easy to view all carrier freight quotes with one click. What a time saver!
Cons: It would be nice if it was a little more economical as far as pricing goes.
Kevin C. · General Manager · Food & Beverages · November 12, 2019
Our company used to open each individual LTL carrier site to run a quote to compare rates. Kuebix simply combined everything so it cut the time to run quotes from about 6 minutes total to 20 seconds total.
Pros: Super easy and quick to use. All I have to do is input the ship to zip code, freight class, rate, and click Get Quote. Beats going to each carrier's site and running the same quote 8 times.
Cons: Doesn't have a drop down menu to choose shipping origin (i use the Free Version). Our company has 4 different locations, and each location needs its own login to run a quote from that facility. If there was a drop down menu to choose the "ship from", i wouldn't have anything bad to say about Kuebix.
Brandon F. · Logistics Manager · Transportation/Trucking/Railroad · November 8, 2019
Fantastic.
Pros: I have everything I need for freight and quoting right in front of me without a lot of extra key strokes. Makes my life easier.
Cons: I would like to see more options on the dashboard.
DAVE B. · WAREHOUSE MANAGER · Business Supplies and Equipment · November 8, 2019
My overall experience is the ease of us and quickness of getting rates among all carriers I have in there where I can spend time doing other tasks. It's real easy to use and quick once you set it up.
Pros: The software is easy to get adjusted to and use. I like the steps that if I make a mistake I can go back in and unbook shipment and revised my bill of ladings and re-book the shipment without totally starting over. I love the auto pickup function. I have never had a trucking company to not show up. Get software and a great tool for rating and scheduling.
Cons: In all honesty, I can't think of any cons of using this software.
Frank H. · Warehouse Manager · Electrical/Electronic Manufacturing · November 8, 2019
Kuebix has been invaluable to our company. I could not do my job nearly as effeciently without Kuebix.
Pros: Saves me so much time! Being able to quote multiple carriers at once is a life saver. Also it is very nice being able to pull up quotes quickly when auditing freight bills.
Cons: I wish all the shipments would show the pro #'s. Sometimes they do and sometimes they don't. It may be just certain carriers that it shows up on, but I haven't looked that far into it.
Kyle B. · Logistics Manager · Packaging and Containers · November 8, 2019
Bottom line, the Kuebix TMS has saved me tons of time and it's very simple and easy to understand and use. It literally took me 15 mins to be up and running on it and I had never used a TMS before this. And.....the version I use is "FREE".
Pros: The best feature for my scope of business is having everything I need in one place in order to process my daily shipments. Once you establish your database of ship to locations, it is incredibly simple to process a BOL, dispatch, and print. I do not use the Pro version as it's not necessary for my business model. I believe it offers accounting tools that I do not need.
Cons: The least liked feature is not being able to update/revise a BOL once it's been processed. It's possible there is a way but I haven't taken the time to contact customer service. I simply unbook the BOL, delete and start over. It takes no time to do this.
Judy D. · Logisitics Coordinator · Automotive · November 8, 2019
time saving, anyone can use it.
Pros: I don't have to log into different accounts or make a bunch of phone calls. 1 log in and enter the information and done. it easy and efficient.
Cons: i don't have any cons about this website.
Betty B. · Shipping Group Lead · Machinery · November 8, 2019
Pros: the ease of navigation through the site. the expeditious response time of the Kuebix support team
Cons: there are still some areas I am not familiar with just because I don't use those functions frequently enough for me to be comfortable
Felicia B. · Distribution MGR. · Warehousing · November 8, 2019
Pros: All freight carrier quotes in one place; consistency of shipping procedures.
Cons: I would like to be able to ship from the quote
AMY C. · Office Manager · Machinery · November 6, 2019
| Transportation Management | 1 | 22 | - |
| Shipping | 2 | 7 | - |
| Logistics | 2 | 10 | - |
| Supply Chain Management | 2 | 40 | - |