Rating
4.2
306 reviews
Categories
8
Founded
1980
Employees
200
The field service management software to run your entire business is the one that the owner, office staff and technicians actually find helpful! Save 20+ hours/week with a seamless QuickBooks integration - no more double entry! Our mobile app gives technicians all the information they need to provide great customer service and be more efficient on-site. Less hassle and more control, FieldEdge is the ultimate field service software to connect your team in the office and field.
Ad spend / mo
$6K
24 paid keywords
Paid visits / mo
529
Organic keywords
9,236
Organic visits / mo
35,296
Authority
39
2,786 ref domains
Creatives run
59
as AI Sky US Bidco Inc
Active now
13
last 14 days
Advertising since
Oct 2021
4.5+ yrs running
Last seen
today
still active
The shared messaging across Field Service Management Software advertisers - the validated angles to copy. See the niche →
(306 reviews)
My experience is not good with them. I will not recommend them to any other business owner. All I want is to get out of the two year contract at a fair price and they just want to collect full price for it. The system does not do what was promised. DO NOT GET SUCKERED IN. THEY WON'T WORK WITH YOU.
Pros: The system is not hard to navigate. Customer service is quick to respond but you get different answers depending on who you talk to.
Cons: It was very over sold by their people. They will tell you it does a great job with Quick Books. We have had nothing but problems. Customer service is not helpful as two people will give you different answers.
Joshua M. · OWNER · Construction · April 1, 2026
Good. Just not robust enough for our business great for a 3-4 man shop. I would suggest it for someone getting started with software, or someone not familiar with online record keeping.
Pros: It was simple design. I liked the photos of materials. I like how the mobile app didn’t have to many buttons to get lost in.
Cons: It didn’t offer enough systems that we need at our business size. Moved to a software that had more kpi tracking.
Wayne G. · Owner operator · Electrical/Electronic Manufacturing · March 28, 2026
| Category | Page | Rank | Placement |
|---|---|---|---|
| Garage Door | 1 | 9 | Shortlist |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| fieldedge | $10.39 | 1 | 38.3% | fieldedge.com/ppc/aw/fieldedge/ |
| field edge | $10.39 | 1 | 38.3% | fieldedge.com/ppc/aw/fieldedge/ |
| field edge software | $15.41 | 1 | 1.9% | fieldedge.com/ppc/aw/fieldedge/ |
| field edge pricing | $14.97 | 1 | 1.9% | fieldedge.com/ppc/aw/fieldedge/ |
| field edge reviews | $23.55 | 1 | 1.7% | fieldedge.com/ppc/aw/fieldedge/ |
| servicebridge | $9.63 | 2 | 1.0% | fieldedge.com/ppc/aw/field-service-management/ |
| field edge customer service | $10.66 | 1 | 0.4% | fieldedge.com/ppc/aw/field-service-management/ |
| feild edge | $10.39 | 2 | 0.3% | fieldedge.com/ppc/aw/fieldedge/ |
| desco esc | $9.34 | 1 | 0.3% | fieldedge.com/ppc/aw/field-service-management/ |
| software appointments | $15.90 | 6 | 0.3% | fieldedge.com/ppc/aw/field-service-management/ |
| fieldedge.com | $6.88 | 1 | 0.2% | fieldedge.com/ppc/aw/fieldedge/ |
| fieldedge flat rate | $12.50 | 1 | 0.2% | fieldedge.com/ppc/aw/fieldedge/ |
| esc field edge | $9.53 | 1 | 0.2% | fieldedge.com/ppc/aw/fieldedge/ |
| fieldedge coolfront | $6.58 | 1 | 0.1% | fieldedge.com/ppc/aw/fieldedge/ |
| feildedge | $0.00 | 2 | 0.0% | fieldedge.com/ppc/aw/fieldedge/ |
FieldEdge.com
Service Management Made Simple — FieldEdge helps you manage HVAC, plumbing, and electrical businesses effortlessly. Experience vast improvements in operations. Save time and enhance revenue today. Mobile App & Web App.
https://www.fieldedge.com
All-in-One Field Software
Simplify Field Management Now — Save time and boost profitability with our all-in-one field service software.
https://www.fieldedge.com
FieldEdge.com
FieldEdge® #1 Service Software — FieldEdge helps you manage HVAC, plumbing, and electrical businesses effortlessly. Get personalized demos and discover effective pricing plans tailored for you. Quickbooks Support.
https://www.fieldedge.com
FieldEdge.com
FieldEdge® Software — All-in-One Field Management System. Save Time & Make More Money with FieldEdge®. Fieldedge Helps You Run Your Entire Hvac, Plumbing, Or Electrical Contracting Business. Field Service Software. Mobile App & Web App. Quickbooks Support. Over 30,000 Happy Users.
https://www.fieldedge.com
Best Field Dispatch Software - Top-Rated Field Dispatch
Field Service Management Software Can Take Your Field Service Business To The Next Level
https://www.fieldedge.com
It was alright, getting data was kind of a pain, but that honestly could be the company that was entering the data. The old "Garbage In, Garbage Out" thing.
Pros: Compared to other CRMs, it's okay. It does what it is designed to do.
Cons: A lot less intuitive than say, ServiceTitan.
David P. · Director of Special Projects · Construction · April 4, 2025
I've had the best experience with FieldEdge. Anytime I have issues, their representatives are always quick to respond and help out.
Pros: I love how easy it is to use, and how easy it is for our technicians to use.
Cons: When they make changes, they do not train their customers on the changes.
Amy J. · Office Manager · Construction · March 21, 2025
EASY TO USE. GREAT SUPPORT [sensitive content hidden] IS THE BEST
Pros: EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS
Cons: NOTHING LOVE THE PRODUCT HAD IT FOR HHEARS
ANNE MARIE A. · OWNER · Construction · March 1, 2025
Overall my experience with FieldEdge was satisfactory. I was pleased with how it performed and it was relatively easy to use
Pros: What i liked about FieldEdge the most is the easy to use design and functionality.
Cons: What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed
Chris M. · Lead Service Technician · Mechanical or Industrial Engineering · February 5, 2025
Misrepresented what their platform could do. Refused to give a trial demo unlike other platforms. Told that it worked even better than Housecall Pro, it does not. When asked to cancel; because sales representative lied about what platform could do; Fieldedge instead told our company it was our disconnect and we signed a contract. FYI it turns out the contract does say they will give a trial demo, but it turns out it is not offered except for a few elite customers.
Pros: Platform looks glossy and professional.
Cons: Hard to navigate for both technicians/office staff. Platform does NOT allow office staff to access jobs. Platform frequently locks out technicians and office staff. Fieldedge does NOT have a solution for this.
Lisa A. · Office Manager · Consumer Services · September 24, 2024
Deception from the beginning (see example below). We were promised at signing a rate of 2.7% for each credit card transaction. The merchant service provider, Clearent, their owner, charged us 3.4% right off the bat. We were promised a $100 discount for the term of the contract. Ten months into the lease they tried to remove that discount, but I caught them. Deceptive company. The sales person said we would not be required to use QuickBooks, a canned program with no customization. Instead we are paying $70 for QuickBooks, which we never use. Lousy program. We are mainly leaving because of all of the flaws and difficulty using the program experience by our technicians in the field and everyone else. Now see the worst example below.
Pros: They offered features to help us evaluate performance and clients.
Cons: Deceptive practices. We were told we would pay 2.7% using Clearent, FieldEdge's owners, but they charged us 3.4% right off the bat. They never admit to weaknesses in the program, but blame the user for not doing it right. Without empathy for our problems, they could not help us. See below for biggest disappointment.
Ernie K. · Office Manager · Construction · September 19, 2024
A lot of our issues honestly probably came from the initial setup. Things weren't done properly then we could never seem to get it set up correctly afterward due to poor customer support. We left FieldEdge for ServiceTitan a few years later and never looked back.
Pros: Ease of use for technicians in the field and office staff.
Cons: Support. We got almost no support from field edge while using their software. We were often left to figure things out on our own.
Leon W. · Service Manager · Construction · May 6, 2024
Once again save your time because they can't perform to provide you what you were presented. They obviously put all their time and effort into the presentation to trap you and once you terminated your previous software you would have to move forward with them. Lot's of misleading cost structure and several different companies to deal with for signatures, payments, etc. Just a complete fraud
Pros: Great sales presentation, however it can't perform to the standards of what they are selling.
Cons: The Sales presentation would be great if when implemented it would actually work. It doesn't and they oversell what and how they can perform. Upon launch after 5 months of implementation we couldn't process a customer payment which is fundamental and elementary.
Rodney S. · Service Manager · Construction · April 19, 2024
Experience was good but we moved on to Service Titan.
Pros: [sensitive content hidden] - Our implementation specialist was great.
Cons: User friendliness and functionality of the site.
Josh C. · Accountant · Utilities · April 1, 2024
Wouldn’t use or recommend this product.
Pros: Nothing nothing at all. Poorly constructed phone app.
Cons: Training was lacking. Poor operating phone app.
Paul S. · Service tech · Animation · March 8, 2024
I thought that Field Edge would help us to get an "edge" in our "field" but instead it was more like we were sidelined on the edge of the field watching everyone else still enjoying the game. The training did not succeed in helping us to have a successful launch at all, I don't think there was one smooth thing about the launch overall. This product resulted in countless hours of lost productivity along with what I feel was a total rip off to the tune of $8000. We pulled the plug within two weeks of our live launch because it was obvious we would be out of business using this software and despite pleas for a fair termination fee, we were charged nearly the full amount left for the YEAR!
Pros: There was really nothing that stood out after using the software that lessened the disappointments and issues we had.
Cons: Glitchy integration with accounting software, mobile app was very disappointing, time tracking was inaccurate, options and features are super basic, training did not succeed in making the launch successful, every task you try to do on field edge takes more steps than it does on the system we've been using so instead of being a time and efficiency saver, it was a boat anchor.
Carl K. · Owner · Consumer Services · March 6, 2024
Pros: C'est un outil de gestion de services sur le terrain. Facile d'utilisation, il permet la répartition des services, accès mobile, gestion des ordres de travail.
Cons: C'est un puissant logiciel facile et très efficace
Abdelaziz A. · Finance · Accounting · November 3, 2023
Scheduling and Dispatching and Invoicing.
Pros: Integrations were very simple. Helpful FieldEdge Tech Staff made this process easy.
Cons: Customer Service when I have a question to get an answer to help me better use the software, I think the got to questions within customer service can be time consuming. If I do not communicate they way that the help area of the software layout is then I am looking too long for an answer.
Cheryl C. · Office / Field Manager · Mechanical or Industrial Engineering · August 3, 2023
Dans l'ensemble, ce que propose FieldEdge est juste incroyable , j'apprécie énormément les efforts car nous permettre de gagner plus de temps par semaine grâce aux intégration des logiciels . Son interface et faciliter d'utilisation le rend meilleur . Gérer également les factures des clients , et des devis par e-mails . Ce logiciel intervient généralement dans la gestion des entreprises et autres . Je le recommande
Pros: FieldEdge c'est un logiciel très utile pour les entreprises dans la gestion des interventions idéal . Ce logiciel apporte énormément des aides aux entreprises en automatisation des tâches quotidiennes . Ces multiples fonctionnalités rendre le travail plus facile nos services de marketing et dans les entreprises
Cons: Pour moi , FieldEdge c'est un meilleur produit pour la gestion des interventions , des facturations et permettre également de mieux communiquer avec les clients . Je le recommande
Serge Isidore K. · Gestion des projets · Marketing and Advertising · June 27, 2023
Great
Pros: Good app to use in my field of work.....
Cons: Not to many complaints so far...it different from some of the apps I've used it
Kelvin R. · Electrician · Electrical/Electronic Manufacturing · May 25, 2023
Horrible. The program itself is alright, but the people surrounding it make it not worth having. Not to mention when you leave the program, you lose all of YOUR information, unless you are willing to pay for it. These are things that I think should be disclosed at the beginning.
Pros: It was easy for the most part to set up and use. Easy to navigate and dispatch and kept everything together in one system.
Cons: Customer service is terrible. The system lagged, wouldn't connect, there were mobile issues, you name it. The customer service reps didn't know anything, and if you escalated it to your actual account reps, they were absolutely no help whatsoever.
Anonymous User · Office Manager · Consumer Services · May 11, 2023
I like it very much.
Pros: Dispatching, Field integration with quick books Invoice. Quotes and and receipts for customers.
Cons: We will see what ma come in the future. I am looking forward to seeing what comes up next.
Richard H. · President and Electrician · Electrical/Electronic Manufacturing · April 14, 2023
with the founders and second owners fantastic present owner ship is apparently absent
Pros: long history with the original company they were hvac contractors then started selling the system to other contractors
Cons: SUPPORT HAS BECOME USELESSS I have been in able to access my data base for two months
Kenneth L. · pres · Facilities Services · October 19, 2022
Finally slowing down so we can work on better understanding , implementing and trying to get some issues worked out
Pros: Paperless invoicing and link to pay from invoice
Cons: Disappointed in the jump from ESC to FE. Several important HVAC fields N/A in FE like filter info, belt info, zone name most houses have multiple equipment zones. Onboarding seemed hurried. Pulled trigger in Jan finally got up and running March 17.
Stdve M. · President · Consumer Services · October 16, 2022
Excellent
Pros: Service dispatch gps electronic billing
Cons: The link between feildEdge and Qbooks keeps disconnecting
Robert W. · President · Construction · October 15, 2022
Pros: We like the ease of using the software. New software upgrades seem very seamless. The Online Support is PHENOMENAL!!!! Support is ALWAYS friendly, attentive, patient, thorough, and FAST!!! They sitkc with me and follow-thru until my issue is resolved or questions answered.
Cons: I used to be able to manage the desktop software from my phone just by logging into my office account. It doesn't work anymore. I KNOW it was likely not designed that way, but it was EXTREMELY helpful when I was outside the office to hop in and do most anything I needed to!!!!! PLEASE correct it :)
Jacki W. · Director of Operations · Consumer Services · October 13, 2022
Pros: Easy to use; easy to teach new staff member
Cons: Accounting package could be upgraded to a more user friendly version Credit cards - need the software to add the credit card fee to be added to invoice
Rose Ann M. · Office Manager · Public Safety · October 13, 2022
they are one of our most important partners in this business and we deeply appreciate their expertise.
Pros: The LIVE Humans who are there to help when we don't understand someting.
Cons: The training videos are outdated and often don't answer the question I'm asking. But, more important FieldEdge's partnership with Clearent causes us significant problems. Clearent is dishonest about who they are and in competent at what they do.
Meredith E. · Director · Construction · October 13, 2022
| 1 |
| 10 |
- |
| Pool Service | 1 | 10 | Shortlist |
| HVAC Estimating | 1 | 11 | - |
| Plumbing Estimating | 1 | 11 | Shortlist |
| Plumbing | 1 | 22 | - |
| Service Dispatch | 1 | 22 | - |
| Field Service Management | 2 | 14 | - |