Zeffy

Pros: Obviously, it was free. I was concerned and didn't really believe it, but it was true. They make their money from ticket buyers leaving a donation. It provided LOTS of feedback about your sales, your ticket purchasers and more.

Cons: The learning curve was a little steep for a first timer, but I can't say enough good things about the speed and quality of the support. One time, they even recorded and sent me a video of exactly how to solve my problem. Another time, they just fixed it for me! I think if they automated the signup process by asking you a list of questions and then have it set up for you, that would be good.

Pros: For a free platform, the customer service is very helpful and responsive. As promised, it saves us from paying fees for credit card donations, and is very easy to use.

Cons: It would be nice if there were a category for a paid subscription. The wording on the thank-you page is confusing to people, and people can't set up a recurring payment without classifying it as a donation.

Pros: We currently use a paid CRM (which we are cancelling soon), and are converting all our records to Zeffy. We have used it for donations and for tickets so far. The ease of use is incredible. The platform actually does MORE than the one we have been paying for. It's so incredible that its FREE!

Cons: I really currently don't have any cons per say. They are continuously looking for ways to improve the platform, and are open for your feedback on what your needs are, so that's really all that matters!

Pros: The Zeffy interface is easy to use and delivers attractive materials for social media and email. We used it for event registration, peer-to-peer campaigns, and donations. If you’re skeptical about their business model, we can tell you there are no catches or loopholes on the financial side — they took zero percent of our fundraising income.

Cons: Had some minor hiccups updating content: occasional time delays for updates appearing, trouble finding features. But it was overall easy to use and incredible value even with the minor issues.

Pros: My organization has been using Zeffy for just over a month--it has been a very positive experience. It is easy to use, even for staff who aren't so familiar with web platforms, has saved us a non-insignificant amount of money on processing fees, and we are now able to add donation appeals to event registration, which has brought in revenue we would have otherwise missed out on. And all for free. I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost.

Cons: More filtered report options would improve the user experience, for example filtering donations out of event registrations.

Pros: It's very simple to use, the interface is elegant, and the export options are excellent. With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian.

Cons: The automatic addition of a Zeffy donation is something it feels necessary to warn buyers about, but we haven't had any complaints. And the character cap on titles is a bit of a challenge for getting all the pertinent info in the bold type.

Pros: Enjoy working with Zeffy and using their products. For a non-profit organization, the amount of support and the ease of using Zeffy products is a win-win relationship.

Cons: So far, no issues have been experienced. The support staff and ease of using the platform means less time figuring out how to use the platform, and more time fundraising.

Pros: The simplistically of the whole program! Customers find it very simple to navigate and sign up for a fundraising event through Zeffy!

Cons: How much customization you can do on the front side (on what the customer sees). Other than that that would be the only Con of Zeffy

Pros: Zeffy is constantly improving, updating and enhancing the tools and the support team actually listens to requests and implements new features all the time. There has never been an issue with the finance aspect and The Llama Sanctuary can count on receiving a payout, on the dot, every week.

Cons: At the moment, Zeffy lacks some of the refinements and tools that bespoke email platforms, event organisers and online stores can offer. The email creation element is still a bit crude and clunky and site navigation can be counter-intuitive (to me at least).

Pros: Software is easy to use and navigate. Very short learning curve. The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling point.

Cons: We were collecting dues in $30 increments. The default fee to the members was relatively high. We explained how to change the fee if desired, but not everyone understood, got a few complaints as a result.

Pros: 1. It is easy to use!!!! I am not a web developer. The last donor database product we had (AND paid for!) was difficult and frustrating to use. This is customer friendly, even for those who aren't familiar with these kinds of products. 2. It's free! 3. I believe the support is AI driven. Every time I have needed support, I had to believe I was "speaking" with a live human. It's that good. I always get the support I need in a timely fashion. That is SO important.

Cons: It's not that flexible. For example, I needed to reorder my contacts alphabetically and I was unable to do so.

Pros: Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting out newsletters!

Cons: No complaints, I love every aspect of this working with Zeffy! It's free, it's easy, and all aspects of the product are highly professional!

Pros: The fact that this product is free to use is incredible. Being able to process payments online so seamlessly without being charged an arm and a leg (in fact without being charged a cent!) is a fundraising game changer for small non-profits like ours! The interface is very user friendly, intuitive even, and extracting data from campaigns is quick and easy. With their new POS app that can be downloaded onto any phone, they’ve saved us the need to purchase a square reader: staff and volunteers can just download the app and begin scanning tickets or taking donations!

Cons: The product is still new so it doesn’t have quite as many features as other similar products. However, they are highly responsive to customer feedback and constantly adding new features to meet the evolving needs of the non-profit community.

Pros: La plateforme Zeffy est conviviale, gratuite et efficace. Le soutien technique apporté par son équipe est diligent et cordial. Bravo!

Cons: Le seul inconvénient à mon avis est que la plateforme sollicite des dons auprès des clients. mais comme rien n'est gratuit, on comprend.

Pros: Zeffy was very easy to install and very user friendly. I watched the tutorials and created my event and ticket info in minutes. Staff were very helpful when I needed some additional info and they responded quickly.

Cons: I like the program Zeffy and how it works. I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment.

Pros: La facilité d'utiliser la plateforme et de la partager avec nos membres. Le fait qu'elle soit gratuite aussi, et nos membres ont cotisés pour nous aider à la garder gratuite. Comme OBNL c'est important pour nous. Merci Zeffy pour votre aide et soutien!!

Cons: Aucun, tout de la plateforme est facile et agréable à utiliser. Même les personnes les moins habiles avec internet sauront faire avec Zeffy.

Pros: It was very easy to navigate and send the first campaign. Easy to add your own logo and make it very personal. We raised quite a bit in our first campaign because of the ease of use. Easy to view reports and see what was donated to each area of the campaign.

Cons: The check out process gets a little confusing when zeffy pops in the option to pay zeffy. Needs to be clearer.

Pros: This platform provides us with a quick and secure way to receive our donations. In addition, we receive the entire donated amount.

Cons: I like everything, nothing bad to say about this platform for creating donation campaigns, selling items, and selling event tickets.

Pros: The app does most of the work when it comes down to people bidding! The app notifies all winners and simplifies things when you need it the most!

Cons: Setting up the emails can be a real grudge when using your cell phone when you need it the most. Very difficult to set up your default emails that you want going out.

Pros: I like that the setup is very easy. The ability to create multiple campaigns is very helpful. The step-by-step setup is intuitive and allows for a lot of creativity in the design. The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions received through Zeffy so my list is complete with ALL donors. Having automatic emails generated for Thank You's and tax receipts is a super time-saver. And all this is done while saving my non-profit money from credit card fees. There's nothing hidden and they respond to questions.

Cons: I can't think of anything I don't like. They were not able to link to Cvent for registrations but that was not a major problem, as it turned out.

Pros: Zeffy is free, so that is the first thing. The platform is very user-friendly and anything I did not understand I could get guidance from the help or online chat. I also really like the ability to accept electronic payments with ease, the ease of creating campaigns and it really provides a very professional look for our organization.

Cons: I can't think of anything that I currently do not like. Zeffy has given us the opportunity to have 100% of our donations go directly to us and the customer has the choice to provide a "tip", which is how Zeffy makes a profit. It is a "win, win".

Pros: Zeffy's platform is incredibly easy to use and 100% free! The onboarding process is simple, and we already have funds being deposited into our account from the fundraising campaign we created. Love the look of everything we've created for our campaign with Zeffy - text link landing page for our event, email responses to participants, and more. Very easy to create beautiful landing pages for fundraising campaigns and emails. We also now have a database of attendees from our event and can easily keep in touch for future events.

Cons: Nothing. Everything has been wonderful and completely free. We have yet to find anything that we would recommend as a change and usually there's always some area to improve - not with Zeffy.