Trakstar Learn

Pros: The decision to drop Trakstar and find an alternative was the best part of the experience

Cons: Customer [dis]service. Rude, arrogant, unhelpful, degrading, bully and unresponsive. Horrible culture and still waiting for refund.

Pros: The best part of Mindflash (trakstar) was discontinuing the service

Cons: Don’t give them your credit card We did and it has been a huge mistake we discontinued the service years ago but they kept my credit card information and now I am battling them to correct charges They have a total disregard for doing the right thing

Pros: Nothing now, but I initially thought the staff were pleasant, support and instructions would be clear and accurate. I thought the product would be an asset to our record keeping system but it does not have the capacity to do so. Being misinformed makes me frustrated.

Cons: The system does not even come close to what our expectations were and the sales pitch was evasive as was the instructions at articulating for which training types they were applicable to.

Pros: I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.

Cons: Since we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.

Pros: If you are looking to rid yourself of paper rosters and manual entry of training records via a useful video training tool, MindFlash will work for you.

Cons: Once you begin growing, this may not be a great software to use since training hundreds of employees every month on one computer may result more time consuming.

Pros: Clean appearance of the home page, easy to develop courses, reports.

Cons: I found not being able to rotate the courses on iPhone unfortunate

Pros: This systems has proven to be easy to use, easy to train on and its simple to get folks up to speed on because of its ease of use.

Cons: It lacks a timer (to time out - not a due date) for assessments (like the NMLS exam, SATs, etc).

Pros: Mindflash is a great platform to conduct online training. It enables the participants to undertake the online training when it suits them and provides an opportunity for the assessment as part of the process.

Cons: Nothing really, it works well and good value for money.

Pros: The ease of use without the need for specialised software and additional downloads. We can work from existing materials authored in everyday Office software.

Cons: Nothing to dislike. Challenges we initially anticipated have not materialised.

Pros: Ease of use, right out of the "box". We started using Mindflash a couple years ago when everything was called Series and Modules. It was/is so intuitive. Just upload your PowerPoint slides, add some YouTube videos, and create your tests. I enter students one by one because of the way we use it, but I love the option of being able to add them in batches. SO much easier than one by one when you have a lot to enter. When the Series and Modules changed to Modules and Courses, and the classes auto saved, it became even more streamlined! I love the new look and functionality. I love all the options. I don't use some of them, but I like that they are there.

Cons: Not being able to delete (not just inactivate) users. I have had two or three people in my position from other associations call and ask about Mindflash. I tell them what I wrote above (generally) and offer to give them a login so they can see how it looks on the user side. It would be nice to remove them from our system so it doesn't skew our numbers. Also, and maybe this is something I should do, but I have agents contacting me all the time needing me to reset their module. When I explain how they can go to the home page and continue/resume or reset, they seem confused and either don't understand what I'm talking about, or don't see it. A brief "How to use Mindflash" tutorial autoplayed when they first login, with a link to play it again would be helpful, especially for those who are technologically challenged. Also if the house at the top left were bigger that would help too.

Pros: I love that the software can house tons of records for my company to login and use for quality compliance.

Cons: Not many cons with the software. The feature I dislike is some of the automatic arrangement features when arranging content, but there ways around.

Pros: I liked uploading my excel spreadsheets to the system and having mass invites and reminders sent to users.

Cons: There were several things I did not enjoy about this system. The reporting was off when we would run reports on the same things on different days. I also did not like the lack of drop-down options for our users, which made reporting demographics difficult. Above all, it was not a user-friendly system for our users. Many were confused and had difficulties logging in and completing the training. This was the ultimate deal-breaker after being with Mindflash as an organization for just over 3 years.

Pros: Mindflash as one of the legacy leader has a ton of features. It's definitely a big selling point of this software.

Cons: Horrible UX and UI. Also they have a really bad support for touch devices such as mobile and tablets.

Pros: Easy to view what is marked for training to complete. UI is fairly easy on the eyes. Can search for available training. Kept track of progress and resumed when you continued.

Cons: I felt the search method was kind of lacking, I found it somewhat difficult to find the right training material sometimes. it also constantly reminded me of training to complete, which at first was nice, but later was annoying.

Pros: I like that this product offers all training modules for new employees and current employees, which has been a huge help and leading success tool in making sure everyone is up to date with trainings and it is self conduct, so it allows staff to get this done in a timely manner and on their time as well. I also like that we have been able to add all training Videos and modules in this product

Cons: Sometimes the searching for a video or module can be frustrating if you dont type in correctly

Pros: The best thing about this LMS is its flexibility to invite participants to enroll in the courses, the user experience is very simple for my liking, the loading of content is very simple, the whole environment is very simple, I have worked with better LMS

Cons: A software developer understands very well how to create reports, but for the end user it is not easy, they are quite simple and not detailed reports, the structure of prices / user plans is not very flexible. It has the basic functions of an LMS but can be improved.

Pros: $79

Cons: $7a

Pros: This LMS was a breath of fresh air after using a big name player for the last few years. The software is simple and easy to administer. We have all the functionality we need and can accomplish all the same tasks we did previously but in less amount of time.

Cons: It would be nice if the had a better way to connect with our HRIS and some additional automation. This can all be accomplished through their API but that requires a tech resource we don't have.

Pros: The simplicity of the platform makes it easy to use, with the benefits of reporting, automation, and verification. I also look forward to some upcoming features to be added in the near future.

Cons: They have some issues to work out with their search feature and filters within courses.

Pros: Easy to update (modular). Intuitive UI. Not a huge learning curve (don't have time for a learning curve). Service is excellent.

Cons: Small things-custom certificates is an add-on. Some screen resolution issues with simulations. Can't save recorded audio when all I need to do is replace the slide.

Pros: It is user-friendly. We can easily create training that is geared to our own needs. We can update or correct the training as needed. Our staff find the trainings easy to use.

Pros: The ease of entering material into it. The quizzes are easy to create and there is a large variety to select. Adding additional material to a course is sooo easy! Maintaining users is simple. It won't let you make a mistake.

Cons: No spell check in quizzes. Can't make edits to a particular slide in a course, but edits are made externally and easily replaced in Mindflash.