Barefoot

Pros: Barefoot employees listen and help make system better with our input.

Cons: Integration with other systems could be better.

Pros: Their customer service and willingness to listen to help with what you need.

Cons: If I had to say something it would be their housekeeping manager.

Pros: The ability to customize based on my business needs

Cons: Smart phone apps aren't available. This makes it harder to operate outside of an office

Pros: *We're not functioning truly legally. We no longer worry that our Real Estate licenses may be in jeopardy *There are soooo many bells and whistles to help our business that we've only scratched the surface

Cons: I'd like a meaty report writer. Our ownership likes analyses.

Pros: The extremely user friendly interface that allows you to manipulate any information with ease.

Cons: There are some minor challenges like setting up letters to guest which could be more robust. The owner portal is a bit "flat" but works for owners. And the texting platform needs to be expanded.

Pros: Their team is well structured and made sure our team was heard when questions came up. They provide many resources to figure things out on your own. They are quick to resolve issues that arise.

Cons: Some of the reports I needed take a little while to export. Over time, that adds up.

Pros: The ease of use on the reservation side is fabulous. It is easy to make a reservation. Training is a breeze even for someone who has never taken one before.

Cons: There are many options with this software I just can't seem to figure them all out. I have referred this software to many others!

Pros: It can be customized to meet most of my business needs. It's very robust- meaning there are tons of features to use and some very clever functions. The auto email module called "letters" works great once it's fully set up. Managing pics and rental calendar from inside barefoot is so much better than managing inside of each separate channel partner. Some very clever features and reports are hidden inside Barefoot Agent- you have to find them though. Thankfully support is pretty good and often very fast with answers. So far the software has no bugs or glitches either- seems very stable. The Vrbo integration is good.

Cons: Barefoot and many other platforms assume that the vacation rental properties are owned and managed by separate parties and so it uses a Trust Accounting system. It was a bit of extra work on our end to set this up and to make it work for us. Some of the pricing tools that are available in Barefoot are not supported by its partners. The integration with airbnb is not great. On vrbo/ airbnb aka channel partners, some features that were available to us pre-integration are not available after integration which makes setting rates a challenge. Customized reports can take a long time. Due to the number of features and reports it's tough to learn them all during implementation. It's not the easiest software to interface with or the prettiest to look at.

Pros: the overall flexibility of the program is hard to beat! so far everything we have wanted to do we have been able to do

Cons: nothing, everything is well documented and easy to understand

Pros: The backend accounting for owners is good. Barefoot is always looking for innovations.

Cons: The setup and training were very poor so this compounded into problems over the years, some of which we are still trying to get fixed. One of the components we were drawn to work order function when we were purchasing the software but this component has never worked for us.

Pros: The software is almost completely customizable to each company's needs. Once you have a good grip on the platform, it is pretty simple to make and tweak your own reports, property attributes, features, etc.

Cons: The user interface is busy and leaves much to be desired.

Pros: Love the easy booking and organization options for reports.

Cons: Occasionally run into a bug, but the customer support is ON IT!

Pros: I like the customer service and online support.

Cons: I do not like how rates/dates have to be entered on the price table.

Pros: Barefoot overall is working well for us. It has taken us a long time to get it set up and to learn everything we need to use it efficiently however we are happy that we purchased it and that that our direct contact there and support desk people are quick to respond, helpful and patient. We don't have any other software to compare it to so cannot help there but for us it is working well.

Cons: The first thing that comes to mind is the website property listings. They have two levels to choose from and we chose the lower level (less expensive). It's limited in how the property pages are set up and searched, and we've had to unwillingly adjust. I will be honest, we wish we had our old website back, as we did not know the change was going to be a step down. Another significant downfall with the less expensive website is that our property ratings (the stars and reviews) could not be ported over - and - the functionality isn't available for us to have new ratings/reviews on the property page. That is a real dilemma for us and worth noting. We're hoping that it will be added. We are able to upgrade our website when we are ready to do it.

Pros: That we can adjust it to fit our business needs. I also, like I know most of the people working there.

Cons: Due Dates and mismatched payments do not make sense to me. We are always told the due dates are off which puts reports off.... What are we doing to cause this just tell us and we will stop. I also think some of the accounting is confusing, have to switch numbers to make your 1099 match your year end statement is a lot of work that I would think could be programmed into the software to have those 2 reports match.

Pros: The ease of use is great but the software is not keeping up with technology. The people you work with at Barefoot are great but no changes seem to happen.

Cons: The accounting and work order systems have issues.

Pros: Customer service is amazing, always available even in our remote time zone.

Cons: There can be a few limitations but that can be expected in something that is trying to fit for everyone's different systems.

Pros: The best thing about Barefoot is that the software can be customized to suit each customer's needs. there are a number of different fields that can be created and individual reports that can be run based on these fields to gather a vast quantity of data about properties, owners and guests.

Cons: It does not have the best user interface and for new users this can be a bit overwhelming. Also when doing large data updates, not all fields can be updated in batches and this is often time consuming. There are opportunities to found in occupancy, vacancy and potential revenue reporting.

Pros: Having used the software for over 3 years now it's wonderful to have all those stats in there to look at week the week, month to month and year to year rentals. It has also streamlined all of our systems and accounting so it's very easy to pull out reports, pay the proper parties as well as keep in touch with our guests throughout the process.

Cons: At this point there is nothing I don't like about the software. Most of the big Kinks have been worked out and things are running very smoothly for us. Anytime there is an issue or new update the team is always there to help and support us through the transition or to find the solution.

Pros: Barefoot Agent provides great reporting and the ability to track data. The checks and balances to ensure disbursement of all funds very accurately. The daily and monthly reporting is great.

Cons: The training/introduction was not satisfactory. When switching from one software to another we felt that we were not offered sufficient support in order to make this transition smooth. As a result we struggled for the first 6 months.

Pros: The support is phenomenal. We can reach out to any number of people at Barefoot about any number of things and get help. The integrations with additional systems, which is always key, is wide ranging and ever increasing.

Cons: There is a lot of data and options collected in Barefoot and the system is fairly complex. There is a bit of a learning curve simply because of all of the options. However, it is no more complex than any other VRM software. It's just a matter of learning where all of information is kept.

Pros: It finds a way to make everything I want to make work somehow work! Whether adding amenities to match amenities in an online distribution channel or adding automation - it works. Perhaps the greatest part of the software is not the software at all - it is the people and the support. I have never been disappointed in the response to my need for help.

Cons: It is difficult to call this a con, but because the software is so versatile it can be a challenge to navigate. But again, the support.

Pros: Barefoot is extremely easy to use. This system has so many functions and automated capabilities that you can operate with a smaller staff and focus more on driving revenue. No matter how large your company is this system can handle it.

Cons: The reporting is good, but if you have multiple unit types it can be an issue. That being said support will help you!