Easy HOA

Pros: EasyHOA lives up to its name—easy to use and very user-friendly. As the president of our association, I find it simple to manage documents and communications through this platform.

Cons: I have not come across any major issues, but the introductory video and or package could be longer and more detailed.

Pros: The initial concept was my favorite part of EasyHOA. The customer service seems to be above average. Unfortunately, the customer service representatives can’t change or fix the system so we end up having polite conversations that really don’t go anywhere.

Cons: The interface is slow, we understood the neighbors would have more access by interacting through the directory, the email and text services are not easy to access, the forms are annoying due to the fact that a owner must login to access them so they get recorded as a request.

Pros: It is integrated with HOA contacts/email and provides great functionality for invoicing. Reporting provides good information, but I am still trying to understand fees.

Cons: Navigation is still a challenge. For example, updating fee types for additional fees took multiple trial/error attempts.

Pros: Easy to use, efficient, comprehensive and cost effective. Great support, professional and kind help available as needed.

Cons: None. There is nothing I don’t like about this company. Every single member of the team cares and responds exceptionally!

Pros: Easily accessible and understandable to HOA leadership. Allowed us to dispense with the parasitic, overpriced companies that "manage" HOA's for boards. Worth it in Spades!

Cons: Would like to integrate emails through the HOA portal to my personal email. Perhaps its a feature, but I don't know how to do it. I don't regularly access the EasyHOA email. Would rather emails intended for the HOA board to show up on my personal email...the one I log in to every day.

Pros: Customer service, cost, options, ease of use. Easy to access on all devices and multiple members can access at the same time.

Cons: There has been a little bit of a learning curve for this software but they are more than helpful. I would have said a con was lack of tutorials, but I just found the help tab which walks you through the troubled areas easily.

Pros: It offers so much to do but we didn’t get enough training to utilize all it offers. Our Board members are not committed enough to learn it all.

Cons: Email sequencing gets very confusing. Also, I need larger fonts, but every time I start a new lparafraph, it defaults to the smaller font, making it very challenging to use with my low vision issues.

Pros: This software package makes it possible for a small (18 unit) HOA to have some key management features such as directory, emails, online dues billing and online payment. EasyHOA also offers a website, online surveys and online voting...which we haven't yet put to good use. Staff have been very responsive to our needs whenever we ask.

Cons: The learning curve for surveys has kept us from using this feature more. My first survey just wasn't useful, so it became a distraction from the other software features for users new to the software.

Pros: I like knowing all you need to know about all the units in the system. Who owns it and whay they owe. Also the board can keep up with everything. All documentation on line for any owners to download

Cons: I dont have much to say againt this program. Learning where everything is located in the app is hard but thays most programs

Pros: It is very easy to use in almost all areas. Finding, tracking, and pulling data is streamlined. Logging payments is generally easy and updating information is very easy.

Cons: The ability to waive fees does not seem to be possible or it is not easy to locate as an admin. Reports should be able to be pulled without them being excel files. I’d like to be able to save and open them in Google sheets or a non Microsoft product. I can’t seem to have a regular account and an admin account. I have to use my account to log in as a homeowner and my husband’s to log in for admin purposes. It won’t let me do both from one account.

Pros: Easy learning curve to get started! Not every one is computer savvy but this was easy to learn and use.

Cons: That our HOA waited so long to get onboard with EasyHOA. We knew we needed to be more efficient but it had to be something our group would use.

Pros: Our HOA system was an excel spreadsheet. Easy HOA team was with us all the way during the conversion. The first time we ran the financials the entire team was ecstatic over the features - and it was EASY. I especially like the delinquent payment Invoicing -which saved hours of manual work. It is simple to use and very affordable for all this software offers. And, the secure data storage is fantastic.

Cons: There was no interface to directly capture Zell payments. Would like a simpler voting and/or approval process

Pros: We love the ease of use, cost of ownership (value for money), and the helpful team behind Easy HOA. It allows us to offer the features of a much larger HOA.

Cons: Still missing a few things, but they are constantly improving the system and features. We look forward to a module that helps us distinguish between owners and renters.

Pros: EasyHOA is easy to learn, easy to use and fairly priced. Our small HOA has only 42 members so hiring someone to manage it is not really cost effective. EasyHOA gives us a way to automate without the high cost.

Cons: The bank reconciliation feature needs to be programmed like a real reconcilliation, not just a tracking feature.

Pros: customer service - the people are always ready to lend a hand to help find an answer to your questions.

Cons: I feel like adding more reports would definitely be an asset to market and also benefit your new and existing customers.

Pros: Everything is in one place! I appreciate the ease of templates and the ability to look up owners information!

Cons: VERY slow processing, I often end up just using my gmail and drive as it is much faster. I am struggling to get used to the backwards method of composing and sending emails. Did I mention it is sooo slow!

Pros: Ease of use for monthly dues payments. However, getting residents to sign up for auto-pay has been a challenge.

Cons: Document management is cumbersome, slow, and does not allow for drag and drop functionality. Would suggest some modifications for documents.

Pros: It’ easy to connect with members of our HOA and to bill and collect payments . Our [sensitive content hidden] use it often.

Cons: So far I’ve experienced no negative issues.we bill and receive payments on time within using the collection tool

Pros: The price point compared to the offerings and the ease of use. It was an easy learning curve and intuitive. We are able to customize a few items and working with the EasyHOA management team has been positive.

Cons: Some features were pending implementation and further development. Experience a few glitches with the financial side of things, but were eventually resolved by the EasyHOA team.

Pros: Gives us everything we need for an HOA board and its members, particularly the ease at submitting ACCO requests and approvals; communication with board and members; and money matters.

Cons: Moving one section to another, say Owners to Units, a little slow in populating the window; making changes to existing data not intuitive; no built-in help buttons at key parts of functions such as making a payment, creating an invoice, editing a profile.

Pros: Easy to use; software is very intuitive. Provides valuable financial reporting. The database keeps all homeowner information in one place.

Cons: I have not yet found anything that I would consider a con. The EasyHOA software has completely streamlined our accounting processes, and made communicating with Homeowners very easy.

Pros: Accounting module with bank feeds, Payment processing is very easy to use. Great value for the money

Cons: Opening requests takes too much time. Reports with more than 1 page need better headings. Screen refresh rates are slow.