InMyTeam

Pros: It's a very easy-to-use app, very convenient to use, and it covers all the basic services for HHA agencies.

Cons: I believe it should allow more options to customize cases, that is, to be able to create more folders within patients, to subdivide their information.

Pros: The website is user-friendly. I can navigate the different sections of this program, switching from scheduling visits to each visit with a single click

Cons: So far, I haven't had any complaints about using InMyTeam, but perhaps more tutorials on different topics could be added.

Pros: It centers around the idea of having a team people who actively support your goals, growth, or challenges. That shifts the dynamic from passive scrolling to active encouragement.

Cons: I honestly can't find anything wrong with it. The biggest drawback is that the experience depends heavily on how active your team is. If engagement drops, the platform can quickly feel quiet or stagnant. Unlike large social networks where there’s always content flowing, InMyTeam’s smaller-circle model means momentum is fragile.

Pros: InMyTeam delivers strong value for the price. For home care agencies and small care businesses, it combines scheduling, payroll, billing, and caregiver management in one platform, which reduces the need for multiple systems. The time savings alone justify the investment.

Cons: There is a slight learning curve when first setting up the system, and some advanced customization options could be expanded. For example, as a coordinator, I would like the option to create folders or custom groups to better organize caregivers or clients. Being able to filter people based on specific criteria (such as availability, certifications, location, or status) and then add them into designated folders would make management more efficient and streamlined. This would help when coordinating shifts, tracking specific teams, or organizing staff for particular cases.

Pros: Scheduling: easy to schedule shifts and delete mass shifts at once. Being able to delete mass amounts of shifts at once comes in handy as some caregivers need weeks off for things. Customer support most of the time is very useful, sometimes they tell you that you are wrong in something when you're not and it takes 2-3 customer support reps to help.

Cons: IMT runs slow for days after updates to the point its almost unusable. Also, sometimes after updates, our documents look weird and then the administrator needs to call and get it all situated. Customer support most of the time is very useful, sometimes they tell you that you are wrong in something when you're not and it takes 2-3 customer support reps to help.

Pros: I like that there is a platform available to view and obtain all patient information for various reasons, whether it's for payroll or missed shift reporting.

Cons: Whenever InMyTeam has an update, the platform runs very slowly. This can make things difficult, especially when trying to process payroll.

Pros: It is an amazing upgrade from paper charting and manual billing/invoicing for our clinical staff and billing staff.

Cons: Sometimes features are hidden or not very intuitive, but IMT support is always helpful and responsive.

Pros: I like the options it has and streamlined look. I also like that theres constant updates to the system. I really like being able to search via phone number, its very helpful.

Cons: There are glitches in the system. I wish there was more tracking to see who did what - working on a team, sometimes we work quickly so being able to see who copied a shift, who canceled a shift, etc - that would be extremely helpful. also when sending staffing blasts, there are major issues there. it should geolocate them based on the aides location but also when I'm sending it out I select 15 miles and it brings up 30 miles out. then also, it shows the shifts the aides are on so we could select who can go but if a client is on hold or if the shift was canceled, it doesn't show that on there. so an aide that could potentially be available, it shows shes full and i would have to pull her up to see but when we're talking about 50+ caregivers, that is too much.

Pros: IMT is super easy to use and keeps everything organized in one place. Communication is seamless, the support team is quick and reliable, and the regular update makes it easy to stay aligned on top of things

Cons: One limitation is the lack of a.built in feature to track authorizations based on visits used. Having this functionality would make it easier to monitor utilization and manage authorizations more efficiently.

Pros: En In my Team es util en muchos aspectos laborales porque me facilita la facturación y programación en el mes ese dato ayuda de gran manera lo que se generó al final del mes es util en el area contable.

Cons: Que a veces no deja ponchar en tiempo y forma se debe de notificar corregir manual y eso atrasa al personal.

Pros: What I like most is that the reports are comprehensive, easy to access, and user-friendly. Plus points to the programmers!

Cons: What I least like is that it logs out immediately, disrupting my work and causing frequent frustration.

Pros: In My Team is user-friendly and updates features when asked to as long as they can. Supports are helpful and nice.

Cons: some bugs, especially in scheduling, keeps saying unauthorized visits but when I count based on plotted authorization, it's still within the authorized number of visits and within the dates, and support is not always reachable. Needs to call multiple times and sometimes routed to voicemail. Maybe it can be improved, like I am willing to wait on queu. Just not lead me to voicemail after a few ring.

Pros: Presentation was to the point. Hostess was very clear and explained webinar very well

Cons: Maybe technical difficulties in between webinar.

Pros: Schedules roll over easy to move visit from one day to another. Not enough to fill box requirements.

Cons: To many to list. Keep being told good question will get back to you but dont. Cant add e/o to master schedule. Cant be notified when field staff send message. Reports i need. Focuss seems more medicare and we are not a medicare co.

Pros: How easy the whole process is , it really makes it simple , I have a positive experience using this healthcare system.

Cons: I did not like that at the beginning I could not print a full schedule. The system meets basic operational needs however there are areas that require improvement.

Pros: I like how proactive the inmy team support especially when asking some question and verification for querries

Cons: None at all since the app itself is always improving and giving it best for the best of end user and the agency.

Pros: Ease of use- Workflow is organized. User friendly. Customer support-[sensitive content hidden] are very helpful. Always responsive to issues.

Cons: Glitches with skilled patients. Caused numerous delays in getting authorizations and transmitting oasis.

Pros: I appreciate their willingness to adjust things to customize and work with what is needed for our company.

Cons: Sometimes I can’t find answers to questions when searching on the support/documentation section and the chat doesn’t usually work when asking questions.

Pros: Really beginner friendly introduction as well as very helpful costumer service always there to help with any questions or inquiries that may emerge.

Cons: We’ve been using in my team for over a year and we have none at this time very content with the system .

Pros: With In My Team we are able to put the services under one scheduled visit. You can also schedule recertifications every 60 days in advance for a long period of times. It is also great for payroll accuracy.

Cons: I don’t like that the episodes that we are in for each patient is not easily visible. Originally we could not upload the care plans under care plans but since then, IMT has made it to where it is now possible.

Pros: I can easily use it, and it makes my work productive. It’s not complicated to use. And I can enter details smoothly.

Cons: As of now I cannot think or I don’t have any least like for InMyTeam. Or maybe it’s just sometimes some of my patients names disappear but I think it’s manageable.

Pros: It is very easy and convenient!!! Makes scheduling visits easy. Communication is perfect and flawless.

Cons: My employees complained about getting missing documents when documents weren’t missing. But the issue was fixed very fast.