Spectora

Pros: The level or support provided to ramp up my use of the tool has been very impressive. The automated AI support as well as human support has been far more than sufficient.

Cons: I absolutely abhor the integration of biometrics into the payments portion of the tool. I have provided more than enough high quality PII (Personally Identifiable Information) to substantiate my ID and find the use of biometrics to be wholly unnecessary. Consumers really need to push back on the ever increasing use of biometric and smartphone technology to engage the marketplace. This is not China and I refuse to coalesce to allow surveillance to become a requisite of the American marketplace. If the ID "verification" I encountered cannot be remedied, I will be requesting a full refund of my one-year subscription.

Pros: I love how easy this system is to use. I get lots of good comments on how quick the clients get the report.

Cons: The only thing I need to do is learn how to add some other areas for my country inspections. I cannot think of anything I don't like

Pros: Spectora Software has made my life as a home inspector so much easier and made my business more streamlined. Before I had to do every individual email, inspection agreement form, and payment individually and by hand. This software and company are extremely user friendly and they have step by step instructions for everything.

Cons: The only couple of cons I have for Spectora are the fees. If a person wants to use automatic banking transfers, I have to pay the fee. Also if someone cancels an appointment after they paid I have to pay their cc fee back to them.

Pros: Excellent format and presentation. Flexibility to manage the system and responses as desired in almost every case.

Cons: They have sold out to corporate interests and plan to sell our clients information and pull referral monies away from the agents that represent our clients in the process. Fixle is a poor word and an even worse option to pass along to the people doing the work. The fact Fixle was initially required gives many of us a real concern to think about, even if the pushed that back. Our company has begun shopping around for other solutions and anticipate a likely move in the future.

Pros: Easy access and easy alterations options. Fantastic support. Allows full operation in the field using the iPad or iPhone

Cons: Few more videos regarding the options/ education could be made. Some conflict appears to be occurring when trying to put iPhone camera on the wide angle. Easily overcome when used to it, however this glitch could be addressed

Pros: I liked Spectora when it was a product for inspectors. It made my life easier as the report flow is simple. Sometimes the principle of a bad thing outweighs anything and everything I may have liked about Spectora.

Cons: Spectora has decided they have the right to implement a mandatory pop-up window that MY clients will have to interact with when accessing their report. This ad is trying to sell the insurance, warranties, security systems etc to my clients from vendors I do not know and do not recommend.

Pros: A great report writing software that has just decided to use inspectors to make money through third pary mining. Looking elsewhere. Such a shame.

Cons: Lack of respect for the inspector by using our relationships to mine for data with no way to opt out.

Pros: The software is probably one of the best in the industry. However, them pushing their agenda on us recently with the fixle debacle is gonna cause me to switch companies.

Cons: Spectora starting to push their own agenda on our customers. They’ve added fixle which is a way for them to make more money off of our hard work. They are using our customer base to advertise to them without the ability to opt out of their advertisement. It gives the impression That we are supporting their 3rd party partners, which we do not! This pushing of their rhetoric will ultimately be their downfall, and I would highly suggest you don’t use them until they have an opt out feature for fixle

Pros: None the software has gone down hill so quickly seen been acquired. I am looking to move on quickly.

Cons: $8b

Pros: Software has been great to use and a huge asset to my business. CRM and reporting are very streamlined even though there have been a few hickups along the way. Those things all still exist, but the announcement to force us to use Fixle overrides all the positives.

Cons: On 3/31/2026, they announced that they will be placing advertisements for services that they choose on our client portal pages. There will be no ability to opt out of this service. This is not acceptable for them to market to my customers without my express permission.

Pros: Picture oriented, easy to follow. Clients love the reporting format. In fact many agents come to us because of our reporting system.

Cons: At times we get glitches in the field during our reporting on inspections while we are using multiple inspectors.

Pros: Spector can be tailored to the way you would like to set up your report. It also looks professional no matter your level.

Cons: Sometimes Spector goes down which can be frustrating however it usually doesn't last long and they keep you informed of what the issues are. Sometimes they have to the shut the system down for updates but that's usually in the middle of the night and they give you plenty of warning.

Pros: It is hands-down the most user-friendly software I've used and it produces outstanding results every time! The support team is the best anywhere and set the standard for customer service!!

Cons: Occasional hiccups in function. Lack of access to archived reports. Originally we were not able to connect our 5-star reviews to Google

Pros: Spectora is hands down the best inspection software available!

Cons: Friendly service, fast response time, product is easy to use!

Pros: Spectora continually makes updates to make the app even more natural to flow through, to edit photos, etc. Some of the improvements are ones that I never would have thought of and yet are so helpful.

Cons: There are a few things I would like available on the app that are only available online, like adding tags.

Pros: Customizable, Easy to Learn, Easy to Understand, Affordable, Great value for the money, automation, excellent synchronization between desktop and mobile app, easy to use in the field, magnificent presentation to client. The AI is out of this world good.

Cons: I've had two things go wrong in the several months I've used Spectora, and they were quickly addressed by the support staff.

Pros: I have only ever used Spectora in my inspection business. I have nothing to compare it to and have no desire to compare it to anything. I have felt welcomed and appreciated since day 1. They keep regular contact with me supporting my growth as a very new inspector and walk me through the process. The upfront costs were not difficult and the software is easy to use. They take questions from users and turn them into changes to update the software. I feel secure using their platform and look forward to continuing this growth. For the record, my business is 5 months old. They truly are holding my hand to get me up and running and I cannot appreciate them enough.

Cons: The templates in the beginning were too generic, and I have to do ongoing tweaking to get them where I need it for my business. They are much better now.

Pros: I really like Spectora for the scheduling, report writing and marketing to help me grow my Inspection business.

Cons: There’s really very little that I am not happy with, but since I have to put something here then I suppose the price could be a little bit lower. However, you get what you pay for and I really like the software for my Inspection business.

Pros: The support staff is by far the best that could be out there. Hands down! They are always happy to help and with the greatest of attitudes. No matter what time of day!

Cons: There are still glitches in the ipad mobile app; however, the pro's far out way the issues. Spectora is constantly working hard to eliminate them.

Pros: Spectora is a great software. I would recommend it to any one in the home insection business. My reports stand out compared to other software i have used in the past.

Cons: There is nothing i dont like about spectora software. I have had nothing but a great experience since i started.

Pros: Spectora is INCREDIBLY AMAZING. We love this platform and do not intend to switch. We receive so many calls to try out another software, but you guys are too awesome to even consider going with another company! Keep up the great work!

Cons: At times there is a small delay when choosing the photos from the gallery. Not a huge deal, just have to wait for the screen to "blink" then select the photos. It's like a 2-4 second lag.

Pros: Spectora offers user friendly options for reporting and information. Spectora frequently updates its software for better integration and clarity.

Cons: I wish there were an option to switch language for Hispanic/Espaniol clients. I I were able to complete a report and then have the option to switch the language to meet the needs of my clients or to make the report reading smoother for bi lingual clients.