SnapInspect

Pros: User friendly Reasonably priced. Good reporting platform. Great support with onboarding and learning the app.

Cons: No negatives. I anticipated potential issues with the time difference between the States and Snap Inspect Headquarters location, but the Snap Inspect staff is set up to communicate 24/7 and schedule calls at the customers convenience.

Pros: The ease of the program, the incredible customer service, the look of the final report - honestly, there is very little to "not like" about SnapInspect. [sensitive content hidden] especially, had endless patience with our never-ending questions.

Cons: This is minor, but I do wish that we could customize the questions per building/entity/asset vs that it is an umbrella questionnaire for all. I do also wish I could perform/complete an inspection on the desktop vs always on the app.

Pros: Customer service and tech support our first class. The onboarding process was complete and informative, and I look forward to working with Snap.

Cons: None. As of today, everything we were originally presented with has worked out, and any issues we had were handled quickly and professionally.

Pros: The assistance in learning to operate the product effectively, SnapInspect has an amazing team in place. They provided our team with guidance and training working around our hectic schedules and timelines.

Cons: I can't say I dislike anything; I would like the ability to customize the templates more on a property-by-property basis instead of just by the usable templates.

Pros: Streamline software that decreases the time spent on inspections and vendor assignments that also makes the whole process more efficient.

Cons: There are a few customizations they are not able to do, but the overall functionality and the customizations they have done well override the minor things.

Pros: The app allows multiple inspection types and checklists, and you can customize the inspection report.

Cons: It would be great if scheduled inspections could be added from the app, or rescheduled directly in the app as well.

Pros: Good value for money, excellent customer support, very easy to use! Allows our team to store information about properties in one easy-to-access place.

Cons: I haven't found anything not to like yet...one member of our team had trouble getting the platform to work on his phone, but the onboarding and tech teams at SnapInspect were diligent and resolved the issue for us!

Pros: Ease of use, great customer support! The template is easy to use when doing the move in and move out reports. Also, for random inspections.

Cons: The camera sometimes. It can take a little bit of time to focus. And will take blurry pictures if you aren't paying attention.

Pros: The unequaled personal service and problem solving . Their reponse time and adaption when new challenges arose

Cons: I really do not have any , it did what it was upposed to do and was easy for end users to adapt to .

Pros: We attempted to use snap inspect last year 2024 and we ended up not using it. Long story Short [sensitive content hidden] reach out to us to check on use in 2025 and he SOLD US

Cons: [sensitive content hidden] took the time to help us with items we did not like. There were items such as when we do follow up inspections we have to reload the current inspection to edit and modify. It would be nice if we could do this in a bulk step.

Pros: After reviewing and trialing multiple platforms, SnapInspect was the only one we found that could achieve the majority of our goals for on-site surveys. The ability to customize the checklists and more importantly, add and edit on the fly, were the two key components that led us to move forward. Their onboarding team, along with everyone I interacted with, was professional, helpful, and a pleasure to work with through the process.

Cons: Very few downsides. There are a handful of minor user interface tweaks that could be made, but the full package is the best I've found.

Pros: We have been using the software for almost two years and I have requested several additions to the product. Each request was implemented very quickly so I could customize the templates for our specific needs. Easy to use and easy to train new employees on its use.

Cons: Some functionality to make changes after the inspection are uploaded is limited but.....the team is working on changing these issues.

Pros: It lets me tailor every checklist and report to match our exact needs, and their responsive, personable support team helps problem solve.

Cons: The main limitation I’ve run into is the inability to exactly plug into our custom systems. This disables us from trigger an exact next step without human intervention.

Pros: The customization options, BI dashboards, and how easy it is to use on mobile devices. Also, being cloud-based makes syncing seamless across our team.

Cons: Nothing major- if anything, we’d love to see more advanced automation/scheduling features in future updates.

Pros: The platform is highly customizable and easy to learn how to use. Steven was phenomenal from the start and we've loved everyone we've worked with so far.

Cons: While the platform is relatively easy to use, the setup can be overwhelming. This may simply be the nature of things, considering how customizable everything is.

Pros: How much time it save me and is easy to use on the go.

Cons: Nothing so far. Everything has been customized to my needs.

Pros: We critically reviewed at least 10 different software packages and developed a spreadsheet of all the inspection features we wanted. SnapInspect outshined all other available software.

Cons: I would like to have a title above each dropdown. This can't yet currently be done for all of the options.

Pros: Simple, easy to use software with plenty of features that make executing inspections quick and efficient.

Cons: Getting us to customizing templates takes a little bit of practice, especially if you need multiple templates, but the SnapInspect Team is extremely helpful in their guidance.

Pros: Its very easy to use and gets the job done quickly.

Cons: There is nothing that I find wrong with snapinspect.

Pros: Ability to edit on mobile and desktop applications

Cons: Some report layout not as customizable (page breaks) but minor issue

Pros: Vicki Rothwell was extremely knowledgeable and helpful and a pleasure to work with. The whole staff is great!

Cons: There is nothing negative to say about SnapInspect

Pros: It's easy to use and produces a nice report. The set up was easy working with SnapInspect personnel.

Cons: no complaints about this program. Easy to set up and easy to use.