Private Practice Software

Pros: store patient details and print end of day reports

Cons: Not adaptable. does not allow you to add comments into cancelled appointments. Once cancelled they disappear. We cannot change the set up to how we need to view the screening, we need 10 columns showing 2 rooms mon-fri but this is apparently not possible. You have to scroll vertically constantly to view both rooms. Causes headaches and eye strain.

Pros: Easy to use and straightforward. Basic functions for a good monthly fee

Cons: Express system is now very slow to the point where screens can take over 10 seconds to load. Doesn’t sound like much but gets frustrating during a busy clinic

Pros: The diary for appointments is great, clients get email confirmation & text reminders of appointments. They have always said how good the reminders are, it's really cut down on missed appointments. There support service team are so very helpful whenever needed.

Cons: There is nothing not to like, has more than enough great features.

Pros: Intuitive Great, friendly support team Always being developed further

Cons: Nothing. I am not a tech person so if it wasn't easy to use I would know!

Pros: As a sole practitioner is a great to be able to access your patient notes wherever using the app. I like the ability to create custom forms and there is a great way to integrate this into clinical practice and the business

Cons: Some of the new features in the program create obstacles to being able to make a clean consultation such as checking medical history, et cetera and I would like to be able to turn these off. I’m also disappointed that the price is increased quite a bit from when I first joined a few years ago

Pros: Simple. Intuitive. Excellent support when things go wrong with clear instruction.

Cons: Receipts sent via email often don’t arrive.

Pros: It’s simplicity and ease of use. Also good backup

Cons: When problems occurred the of time it took to resolve.

Pros: It has an advanced billing and invoicing system, which is one of its best features. The system creates invoices automatically, tracks payments, and simplifies billing procedures for easy financial management. It guarantees reliable and up-to-date financial records and eliminates the workload for administrators like myself!

Cons: Its older-fashioned than most software today, but it gets the job done

Pros: Most functionality easy to setup/amend and provides information in a clearly. Support team quick to respond

Cons: Integration with 3rd parties not always as smooth as we'd like

Pros: Very prompt customer service during the week when required

Cons: Weekend customer support not available no bank holidays

Pros: Good customer service and quick response if needed. I have used this for over 10 years. Works for me.

Cons: Occasional problem with not being able to connect, but sorted out quickly.

Pros: Ease of use, access to note management and app.

Cons: Email reminders often dont work. Would like to link to exercise software.

Pros: The basic functions are easy to use once set up. The email support service is generally helpful but only if you can ignote problems for a day or two at a time. It was a great pity that they abolished their telephone support when they all started to work from home instead.

Cons: A nightmare to work with online. Constantly logs out and takes ages to go through ridiculously cumbersome login procedures a dozen or more times each day. Very complicated and non-intuitive accounting functions. Difficult to design forms. Poor integration between hosted and express versions.

Pros: Appearance. Ease of moving around the features.

Cons: Drop-down lists don't work properly and haven't for years. The database has reached a size where backups no longer work. Backups now have to carried out using an external zip application. This is a new problem and really is irritating.

Pros: Ease of use and great software support. The team are swift to respond.

Cons: It was a steep learing curve but initial detractors have become its greatest advocates.

Pros: easy to use easy to produce end of year account reports easy to send mailshots

Cons: lost the ability to produce reports in graph form which i found useful when it was available Seems to be too easy for clients to unknowingly unsibscribe to emails which means they then dont get appointment confirmations etc

Pros: EASE OF USE AND SUPPORT GREAT - SMS SYASTEM A BONUS

Cons: LOTS OF GLICHES IN SYSYTEM - HOWEVER SUPPORT IS ALWAYS GREAT

Pros: PPS is great for managing your healthcare business across the board with good patient records section and strong account management

Cons: PPS does not always link with the prominent exercise tools software available at market

Pros: Online tech support is very good, but frustrating that phone support isnt as accessible as it used to be.

Cons: Bugs that never get fixed, system failings that don't get addressed, lots of aspects of the system that never get improved so its very time consuming to use.

Pros: fast booking and amending comprehensive client details easy and fast invoicing especially with Healthcode detailed history of activities the support team is amazing and is always ready to help.

Cons: a bit tedious in some aspect of managing files reports to be improved or use simplified only connected to desktop not one drive

Pros: Ease of access on PPS Express from mobile phone without need for WiFi signal which is essential for sports events where internet may not be available. Customised forms which PPS Support provided for us to enable team members to use their preferred assessment tool.

Cons: Can be clunky at times to get to what you want.

Pros: Easy to access and find data needed. Can email invoices and send appointment reminders.

Cons: Can’t find patients unless know the surname.