Rating
4.4
60 reviews
Starting price
$10,000
Per User
Categories
1
Employees
25
Jonas Chorum is a suite of streamlined, intuitive and flexible property management solutions, designed to provide hotels with everything they need to operate more efficiently and cost effectively, all while delivering a personalized guest experience. The cloud-based platform features a lineup of high-tech applications and user-friendly features, making it a superior software solution for independent hotels, chain hotels and hotel management companies.
Ad spend / mo
$61
8 paid keywords
Paid visits / mo
9
Organic keywords
376
Organic visits / mo
973
Authority
27
375 ref domains
| Keyword they bid on |
|---|
Creatives run
1
as Jonas Software USA, LLC dba Jonas Chorum
Active now
1
last 14 days
Advertising since
Aug 2025
9 mo running
Last seen
yesterday
still active
The shared messaging across Hotel Property Management System (PMS) advertisers - the validated angles to copy. See the niche →
(60 reviews)
We are in the contract with the Jonas. We manage 30 to 40 properties at the same time. This is the worst experience we have it. We are not going to planning anymore working with this company.
Pros: That is nothing I like about this company The only small part I like it is the software which is user friendly after using it for a long time but other than that there is nothing to like about this company
Cons: They changed the numbers all the time and do not let the customer know what is the number they need to call if they need service. The Price is ridiculously high.
Bunty S. · General Manager · Hospitality · August 6, 2024
Pros: When we started getting the problem of duplicate credit cards with each one having its own auth code. It was fixed back to they way it was. I'm the one that had to make it work so it wouldn't look like we were double billing the guest in the credit card companies eyes. It didn't take long for them to fix it.
Cons: When brought to their attention they had to send it to a higher level tech. It seems that when they do an update they fix one thing but undo something else.
Tammy S. · Night Audit · Hospitality · November 29, 2023
| Category | Page | Rank | Placement |
|---|---|---|---|
| Hospitality Property Management | 1 | 19 | Ad |
Domain confidence 99%
| CPC |
|---|
| Pos |
|---|
| % budget |
|---|
| Landing page |
|---|
| jonas chorum pms | $9.98 | 1 | 80.3% | jonaschorum.com/chorumpms-lp/ |
| jonas pms | $7.86 | 1 | 11.5% | jonaschorum.com/chorumpms-lp/ |
| jonaschorum | $5.52 | 1 | 8.2% | jonaschorum.com/chorumpms-lp/ |
| rezstream cloud | $2.21 | 3 | 0.0% | jonaschorum.com/chorumpms-lp/ |
| innquest room master | $7.97 | 3 | 0.0% | jonaschorum.com/chorumpms-lp/ |
| hotel internet based property management system | $0.00 | 1 | 0.0% | jonaschorum.com/chorumpms-lp/ |
Jonas Chorum: a better PMS
Powering Independent Hotels — Jonas Chorum helps hotels work smarter & deliver better guest experiences. See why 1,200+ hotels choose Chorum PMS for ease of use, support, and results.
https://www.jonaschorum.com › pms
True Cloud PMS for Hotels: Manage Properties Anytime, Anywhere
Jonas Chorum helps hotels work smarter & deliver better guest experiences. More than software: Jonas Chorum is a partnership between hoteliers...
https://www.jonaschorum.com › pms
Jonas Chorum: a better PMS
Cloud PMS for Hotels — See why 1,200+ hotels choose Chorum PMS for ease of use, support, and results. More than software: Jonas Chorum is a partnership between hoteliers & technology experts.
https://www.jonaschorum.com › pms
Jonas Chorum: a better PMS
Smarter Hospitality Software — More than software: Jonas Chorum is a partnership between hoteliers & technology experts. See...
https://www.jonaschorum.com › pms
PMS for Independent Hotels
Trusted Hotel PMS Platform — Jonas Chorum helps hotels work smarter & deliver better guest experiences. More than software: Jonas Chorum is a partnership between hoteliers & technology experts.
https://www.jonaschorum.com › pms
Pros: I enjoy the ease of use for the product.
Cons: No in program training mode, no functioning group management abilities
Scott F. · General Manager · Hospitality · November 7, 2023
I used to dread calling support with our other PMS system. With Jonas I don't mind at all. They are always super helpful and so easy to talk too.
Pros: Everything!!! I love this PMS system. It is so easy to navigate through. I could do it in my sleep.
Cons: The only thing that I would like to see changed is making multiple reservations at a time. We have to copy the reservation every time we make more than one for our guests who book several in their name. It would be easier if we could add how many rooms to each reservation.
Christina H. · General Manager · Hospitality · August 10, 2023
Pros: Ease of use and knowledge section is great to have if needed and also like that you can chat in real time
Cons: Only thing that I could think of would be the downtime or maintenance issues
Michelle C. · Front Desk Manager · Hospitality · August 10, 2023
Will strongly recomend
Pros: Technical Support is amazing. System is very user friendly
Cons: A feature I recommended they have not taken into consideration. When the property is sold out but inventory has not been evened out a pop up should occur saying property is sold out do you want to continue.
Nicholas H. · General Manager · Hospitality · July 7, 2023
From the initial sales meeting with [sensitive content hidden] , to the setup and coordination of the launch with [sensitive content hidden] and the rest of the implementation team ([sensitive content hidden] was a big help too), everything was fantastic. We had a very aggressive timeline that they were able to meet, and the entire process went smoothly. We launched on our anticipated day. This was my first PMS migration, but I have other members of my team that have been through one, and they believe that this was the smoothest experience they've had.
Pros: I like the speed and responsiveness of the system, the cloud functionality, the ability to save reports, having our credit card settlement built into the PMS, having the ability to use an app that makes housekeeping and maintenance operations more efficient, the ability to multitask on multiple systems, the list goes on.
Cons: We have had very few issues with Chorum PMS.. A few requests we've had have already been addressed.. At some point we may request the ability to add a criteria for building, and we think a few reports could use some additional information, one we've already put in an enhancement request for, still hoping that can be implemented.
Dennis S. · Senior Administrative Manager · Hospitality · July 7, 2023
A perfect PMS system, that beats Opera, Lightspeed, Fosse, OnQ
Pros: Ease of use, logical layout. Guest friendly, Integration with 3rd party friendly.
Cons: There is nothing that I do not like. Love everything.
Steve P. · General Manager · Hospitality · May 19, 2023
Jonas has the best customer service when I call in for help with and issue very helpful and Wendy has such a great personality when helping me and always says we are here if you need anything else.
Pros: The OTA is much better but we need to make sure they have a good phone number and a zip code and some 3rd parties do not get one and Jonas requires one.
Cons: I really do not like the City Ledger because I have to answer to an account and some how my city ledger is always off and I do not understand why. So maybe somethings in that needs to be looked at. My opinion
Kathy U. · General Manager · Hospitality · May 18, 2023
Pros: It is a very reliable system that is being continuously improved. It connects seamlessly with the Best Western rewards system to enroll guests and retrieve rewards accounts. The process of creating a reservation is efficient and can be accomplished on one screen, except for entering credit card information.
Cons: The direct billing and creation of statements and invoices could be improved in order to be able to create statements with individually selected invoices instead of a date range. It would be beneficial to see the Do Not Rent flag on each reservation instead of guest profiles. Having a marker or status indicator on an individual reservation if guest is a returning guest or frequent guest.
Eugen S. · Assistant General Manager · Hospitality · April 29, 2023
Overall experience, great!
Pros: Their support service is the best, [sensitive content hidden] are awesome!
Cons: Possibly make the folio easier to understand.
Ruth M. · General Manager · Hospitality · April 1, 2023
I would highly suggest JC to anyone hotel operator. Install....easy. Learning/teaching...piece of cake. This PMS is built to ease operational stress. There has never been a problem that has not been resolved....now saying that I have found some things that were not supposed to be possible to do but the JC team worked through it to get it corrected and kept me in the loop through the entire process.
Pros: JC has been an amazing addition to our property. It was simple to learn and to teach to our new staff. We were able to build and costumize it to our property and what we needed instead of having to adapt to a system that was created by someone who never worked 1 shift behind a desk or on property.
Cons: There were a few things I missed from our old system but through updates JC has really matched and even surpassed these old systems.
Jolene N. · AGM · Hospitality · March 31, 2023
great service and great employees always so helpful
Pros: Customer service always available and helpful
Cons: The down times when updating the system
Floyd V. · General Manager · Hospitality · March 31, 2023
We have had a great experience from rollout to now. It takes our Hotel management to another level with all of its features
Pros: * Cloud-based program* Continuous and automatic upgrades* User friendly program* Outstanding support
Cons: * Nothing serious* Would like to see more chit description on the folios when integrating with JCM
Keith M. · Director of Guest Services · Hospitality · March 14, 2023
Would recommend that you not use Honas Chorum.
Pros: Was not able to ever use the software. However, they made so many promises that they later said did not exist in their software
Cons: Their train was very short and we were told to watch reruns of training that they chose to do with the wrong staff in our business. They are impossible to work with and were only interested in starting their billing prior to use being able to use their software.
Ronald B. · Owner · Hospitality · January 28, 2023
$7a
Pros: Leaving this software for another PMS that included OTA interfaces, call accounting interfaces, and that did not require us to give them and/or a third party an additional revenue stream from our debit/credit card payments.
Cons: Exhorbitant charges to view payment information and extranet interfaces. Requirement that all credit card payments be processed by third parties of their choosing.
Brian U. · General Manager · Hospitality · September 8, 2022
When we purchased it, it was "bare minimum" PMS and now it has become something we had hope from product developments to customer service. We are very happy with the decision to switch to Jonas (formally MSI). I hope they will continue to respect suggestions for better products even if they grow more.
Pros: They listen to the clients' suggestions for better features and they make it happen. Customer service is top notch and very responsive.
Cons: There were some server downs but it was fixed immediately. I am bit concerned as they grow more, they might not listen to our suggestions as much as they did before.
Manami W. · Sales Manager · Hospitality · April 14, 2022
Over all my staff and I are quite pleased with the system
Pros: We moved from Nite Vision to Chorum because it was cloud based. I was skeptical at first because I LOVED Nite Vision, the longer we have Chorum the more I appreciate the features it offers.
Cons: I wish that it had auto save features. Also I have issues logging in to the GM and settlement sections from certain browsers, it just won't load or says we need Microsoft Silverlight.
Andrea M. · GM · Hospitality · January 28, 2021
Positive
Pros: The migration over from NIghtvision was relatively painless. With any upgrade, one expects some issues and this one was no different. [SENSITIVE CONTENT HIDDEN] were quick to address the issues we had and rectify them to our satisfaction and most importantly, in a timely manner. The JC system is quite simple to use and it is just about learning what from NV is what in JC and where it is now (or the different name). The app is fantastic to use and already quite popular with my staff.
Cons: Some items in relation to various applications that can't be changed (other phone on reg card or adding proprietary info) is problematic but we had the same thing with NV. You put in a ticket and wait to see if it will change.
Bruce P. · Genal Manager · Hospitality · January 28, 2021
Chorum support team and managers are great to work with - they hear when there are issues and they work to correct them.
Pros: Easy to use - good layouts. Chorum is always making updates and finding ways to improve the software.
Cons: Some features we would like to see seem to be difficult to implement. Have struggled with profiles especially since the new 6.0 launch - seem to bee improving, but has been very trying. Interfaces don't always function properly. Would love to see some type of basic training program so that we can do postings and adjustments without being live.
Beverley B. · Assistant General Manager · Hospitality · January 28, 2021
Pros: We love the web- and cloud-based nature of the platform. New features are being added all the time.
Cons: The platform previously used older web software.
Michael G. · Director of Rooms Division · Hospitality · January 28, 2021
One of the best and complete systems I've ever used.
Pros: I like the features and ease of use. Great reporting options as well
Cons: I would suggest you make it compatible with Google Chrome as I can only use it with Internet Explorer and my laptop does not support it anymore.
Rolando G. · Director of Sales & Revenue Management · Hospitality · January 28, 2021
Good
Pros: User friendly system and good service levels
Cons: User specific changes are difficult to make.
Hema S. · General manager · Hospitality · November 3, 2020
Struggle with reports and being able to see various room types when blocking rooms.
Pros: The ease of adding a reservation and adding additional names
Cons: tracking or adding company names at check in or reservation
Tina L. · Front Desk Manager · Hospitality · November 2, 2020
Very happy with Jonas Chorum. Easy to use.
Pros: Jonas Chorum is very easy to learn and use. The remote access is a definate plus.
Cons: There is nothing that comes to my mind that is terrible about Jonus Chorum.
Nancy W. · Office Manager · Hospitality · November 2, 2020