HotelKey

Pros: Id Passport Scanner , user friendly , reports

Cons: Doesn't update Data properly if occupancy is above 90% , need option to add existing reservations to the group or option to transfer folios to one room for multi room reservation , if possible auto update signpad app .

Pros: There are several tabs that are easy to locate and we have search option in many sections to make things easy

Cons: looking for previous reservations is bit tricky.

Pros: HotelKey is a fairly simple program to learn. Easy to use.

Cons: There are times we cannot enter a customer credit card onto a prepaid reservation, which we require for incidentals. There are times we log in and have to log out and log back in because the information does not download and it shows 0 all the way across to in house, availability.

Pros: HotelKey software for my hotel makes it easier to handle all hotel functions.

Cons: I dont really see any issues with Hotelkey

Pros: Could be better. Can focus on repetitive problem

Cons: Takes too long to fix the issues they need to be reminded

Pros: Nice work in iPad with lots of improvements

Cons: Helpful for operation for my hotels and specially manager app need to do some improvements too.

Pros: Easy to use, fast and easy check inn process

Cons: sometime taking too much time for small things

Pros: Simple and easy system. Excellent service

Cons: Easy to learn for employees love it never go other system

Pros: It's very easy to use. The Help Desk is amazing.

Cons: I don't like that when you bring up a date for arrivals or departures, it shows dates for before and after the date. If I have an arrival for 5/13/22, I don't want to see the arrivals for 5/12/22 or 5/14/22, Just 5/13/22! For adding a pet, we have to push several buttons, where one would suffice.

Pros: The software was already implemented in, and when I first started to use it, the process was very simple and easy to teach myself and to my staff.

Cons: The amount of bugs and updates that this software has.

Pros: It’s too simple there’s room for improvement in the system

Cons: There’s changes you cannot make in the system and help desk doesn’t know how to do it either.

Pros: Great easy to use software for everyday use small property so even easier

Cons: There could use some improve at in current areas ease of use

Pros: Very easy to get answers to questions. Quick response

Cons: I have no con as very new to soft wear. Need time

Pros: Easy to work with the new technology interested

Cons: Slow to work with the new technology ..

Pros: Very easy to use, and easy to learn and teach to new employees.

Cons: Sometimes when someone cancels the reservation it does not update on the rack

Pros: Simple easy to understand software. Most part customer friendly.

Cons: Too many clicks for every tasks. I feel we need a third number of clicks if we really decide to improve on this. Group bookings are complicated.

Pros: It is fairly simple to use, new employees pick up on it fairly quickly.

Cons: The group functions do not work properly. I have never been able to book a group and not have problems with entering rooming lists, setting up payment options, pulling reports, etc. Even with hotelkey support of group sales assistance, the groups don't function properly.

Pros: simplicity and fast checking. GUI is very user friendly and easier to train new employee.

Cons: they have lots of glitches and constant changes in the gui. making easier operation more complicated.

Pros: The product is fairly easy to use if you have the knowledge, such as making reservations, finding past reservations or future reservations.

Cons: It saves everything instantly so if you make a mistake it shows. When there is updates, nothing is sent to us to explain the updates. There is a lot of functions that it doesn't let you do. ex: it won't let you make any changes for groups such as date change, rate change. Unable to remove or add taxes back on if guest has already checked out. Can not add any additional information to a reservation once checked out such as email address.

Pros: I like most the software is they run very fast.

Cons: I like the last time update the least software .

Pros: Fantastic System it’s small and compact iPad system which I like most the people at Hotel key are the best they help and take care of any problems very gracefully. They are well knowledgeable people on this system. I would definitely use their system on my other property as well.

Cons: I wish they would have more feature like pre-authorization on the credit card for incidental charges they may have but I don’t know on the Motel 6 thing they might not. And couple other features.

Pros: Extremely easy to use and navigate thru different functions

Cons: I cannot say that there is anything that I do not like about it.