OptimisPT

Pros: It's convenient, easy to navigate and support is offered quickly when necessary. Support answers questions promptly, concisely and correctly the first time.

Cons: I appreciate and prefer this EMR over most others, as they are redundant and confusing at times. Not much to complain about.

Pros: Pt was effective, thorough and great follow through

Cons: Would prefer more privacy and space between other patients Videos should stay on the app beyond a yr

Pros: The rep was able to find out why some of my notes was disappearing.

Cons: I not a problem with the rep or the emails. Was very sufficient.

Pros: User friendly. Optimis PT is easy to navigate!

Cons: Delays with uploading. Random delay when uploading causes slow flow.

Pros: The technology support is almost immediate.

Cons: I find it very limiting in that I can't enter 2 treatment notes on the same client on the same day.

Pros: I like receiving timely reminders via email.

Cons: I wish there was an easy way to customize.

Pros: It automatically adds modifiers GO and GP automatically for physical therapy facilities. As billers, we love this functionality.

Cons: I use a lot of 59 modifiers, and it would be nice to have Optimis give us the option to let us add our own modifiers automatically in each of our CPT codes. This option isn't available. I also do not like the fact that Optimis doesn't have an eligibility check built in.

Pros: Customer service is very responsive when I have a rare complication. They have always responded quickly and been able to fix whatever issue in a timely manner.

Cons: I'm not always able to search by phone number.

Pros: Optimis PT is so very easy to use and has great flexibility to customize each note.

Cons: I would like to be able to make a reminder note on the patients time slot on the schedule, such as "prefers earlier appt.", "prefers a different day", "MD visit today" etc.

Pros: The flow makes documentation easy and fluid. I like that I can make patterns and use dropdowns or favorite phrases to be more productive

Cons: Support is out in California and with the time change sometimes is not as timely as I would like. Also building patterns is a time consuming process

Pros: I like that I can do everything in one place. It works well for scheduling, appointment reminders, charting, home programs, invoicing and recording payments.

Cons: It still doesn't have a lot of the treatments that I use so I am building custom ones.

Pros: Easy to use the drop down menu, favorite button, quick options, helpful for suggest diagnosis

Cons: Finding the exercises quickly, trying to exactly match words or else the option isn’t available

Pros: The tabs are really easy to move through and the templates save time.

Cons: The inability to add degrees to the range of motion on patterns.

Pros: The staff members are very pleasant and very professional.

Cons: Nothing negative to say everyone is exceptional.

Pros: I love how easy it is to complete my daily SOAP notes!

Cons: It can be time consuming when completing initial evaluations

Pros: My favorite part of utilizing OptimisPT in our organization is the ease of use as it is specifically created for the PT industry.

Cons: My least favorite aspect of OptimisPT is the fact that payments cannot be applied to specific DOS and can only be applied chronologically, via the integration with Tebra.

Pros: It is easy to manage when scheduling, inputting payments, etc. Very User friendly.

Cons: I dont think inputing authorizations on optimis are very user fiendly. it is confusing and not easy to deal with.

Pros: It is a lot easier to use than our previous system.

Cons: The initial evals can take a while to fill out.

Pros: The functionality and simplicity that comes with OptimisPT is second to none.

Cons: OptimisPT has not shown any sign of flaws.

Pros: it is very user friendly when it come to scheduling, tracking appointments, and completing notes the day of

Cons: the only complaint i have about optimisPT is when you go to cancel a pertinent is stays on the schedule

Pros: It doesn't force me to click except a few minor exceptions. I can use the program to make custom templates or just type a soap note or use the auditing function to be sure I'm compliant. It gives lots of options once you learn how to work with it. It charges for usage. For a practice with a lot of part time therapists it is a much better price point than competitors.

Cons: It doesn't have automatic processes in place to cue and track authorizations. The wait list feature doesn't allow us to prioritize patients. The wait list feature doesn't autodial patients to fill holes from the schedule like other EMRs. It doesn't have AI built in yet to translate visit audio recording to fields in the EMR and an integration with one of the AI companies would be great. Also automating some of the billing side makes sense to add.

Pros: Easy notes, carry over features, simplicity

Cons: Holds are not categorized in an organized matter.