Rating
4.4
46 reviews
Starting price
$7,000
Usage Based
Categories
3
Founded
2014
Employees
75
Funding
13.1M
Venture (Round not Specified)
Used by over 3 million volunteers and staff, Rosterfy helps you automate your workforce management across recruitment, screening, scheduling, communications and training to better engage and retain your volunteers. Our scalable technology streamlines the previously manual process of workforce management for organisations of all shapes and sizes.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
6,415
Organic visits / mo
20,353
SEMrush reports no paid spend for this domain, but Google confirms 60 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
60
as Rosterfy
Active now
30
last 14 days
Advertising since
Dec 2022
3.5+ yrs running
Last seen
today
still active
Running 24 ads on LinkedIn as Rosterfy - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Volunteer Scheduling & Management Software advertisers - the validated angles to copy. See the niche →
(46 reviews)
Rep was regularly unprepared for meetings, couldn't answer questions and seemed like our business was an inconvenience to him. Unexpected bills from them. New functionality was promised and not delivered on. In my opinion this company should not be working in the voluntary sector. Absolutely do not care about volunteers or volunteering. Once they had our money they lost all interest. I have used multiple supporter databases, case management systems etc and never worked with anything as unfit for purpose. Several colleagues cited the impact of this system on their daily work as a big factor in their finding new jobs. I would actively avoid roles in organisations using this system unless they had a (time limited) plan to be using something else.
Pros: When I left my employer and didn't have to deal with it any longer. Volunteers actually said "you'll be glad you don't need to deal with that system any longer" on my last day.
Cons: Volunteers did not like functionality. The only negative feedback about my mass mobilisation from volunteers was the system. This was the same for my colleagues in their local areas. Over promised and underdelivered. Reports were unreliable. Several colleagues kept spreadsheets of supporter journeys alongside the system because they didn't trust the info provided. It was basically a reporting tool and offered no support with Volunteer management tasks. Clunky, clinical, not user friendly ("book shifts" button at the top of the page where shifts are selected, volunteers often missed it and thought they had booked when they hadn't. I had to deal with disappointed volunteers, rescheduling etc to remedy this). System was SO slow. At busy times I could go and make a cuppa and the "blue ring of death" would still be whirring. It made my role, that of my colleagues and most importantly our volunteers more difficult.
Anonymous User · Volunteer lead · Non-Profit Organization Management · May 13, 2026
| Category | Page | Rank | Placement |
|---|---|---|---|
| Volunteer Management | 2 | 12 | Shortlist |
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Again, we were completely misled about the features of the program, now silent and we are still not fully onboarded, so we paid a significant amount of money for a half-set up system that barely works.
Pros: It is able to do a lot, just not anything we needed.
Cons: $90
Rebecca T. · Executive Director · Non-Profit Organization Management · November 14, 2024
Rosterfy is a moderately effective workforce management solution that aims to streamline the scheduling process. While it offers some notable features, it falls short in certain areas, mainly not intuitive when it comes to flows.
Pros: Customisation with brand. Ease of creating events and shifts. Account manager assistance.
Cons: Our demographic of volunteers to find the platform difficult to use. User experience. Wish there was a phone number for customer service, particularly on key operational periods when help with trouble shooting is required.
Natalie A. · Manager - Volunteers and Spectator Services · Sports · March 11, 2024
Pros: Great for large organizations. Here at Blessings of Hope, we see 200-300 volunteers daily at 3 different locations. Rosterfy helps us to manage these effectively. I especially like the endless options. There's so much you can do in this platform, from customizing verbiage to setting specific permissions, and much more. The customer support team has been amazing. They are kind and prompt in responding.
Cons: The most difficult thing for our company has been the implementation process. We switched to Rosterfy from a super simplistic, basic volunteer management system. While Rosterfy's endless capabilities are a perk for sure, it does take a lot of time and training to get a team of 20 staff familiar with the ins and outs of the program.
Lori G. · Development Assistant · Non-Profit Organization Management · November 21, 2023
Very happy with the overall experience with the product and customer service.
Pros: The automation of processes to create less workload for a small team running programs that use a large number of volunteers.
Cons: The set-up and administration side can be quite confusing and take a while to navigate. However, Rosterfy has a great support network to ease this process.
Madeline W. · Operations & Communications Officer · Sports · October 25, 2023
We love the accountability Rosterfy provides our volunteers with
Pros: Managing a large amount of volunteers on the one platform
Cons: We can't wait for the user-friendly app!
Sam M. · Director/Cofounder · Non-Profit Organization Management · October 18, 2023
My overall experience with Rosterfy has been great. I find the platform very easy to use and navigate, it's a great tool to organise and manage volunteers for our events. The help/search articles are very informative in times when I'm not quite sure how to do something. The customer service team are also very responsive to my questions if I am not able to find an answer.
Pros: Ease of use in tracking and managing volunteers for our events. I was able to pick up the platform with ease when I started within the organisation. The platform allows me to have a easy snapshot of registered users for our events. Their details are all in one place so I am able to access their information and send out communication very efficient and effectively. The SMS function is great as it generally has a faster response time when feedback/replies from volunteers is needed.
Cons: The platforms works perfectly for my needs. I'm yet to find anything I would improve.
Vinh H. · Event Volunteer Coordinator · Non-Profit Organization Management · September 25, 2023
I loved that the team keeps their ear to the ground when it comes to user feedback. They also gave us alternative work-arounds to the system. Rosterfy is also continually evolving to include new features, two thumbs up.
Pros: The system is easy to use, intuitive and I espectially loved the customisable fields (which would have required a change request for other systems). The use of colours and simple sign up process allowed the users to sign up for shifts intuitively with just a few clicks. Rosterfy also takes customer feedback into consideration when rolling out new features. For example, after feedback on the event calendar, the Rosterfy team (big shout out to David), rolled it out in the next update.
Cons: An audit trail would be great so that we can view changes made to the system and by whom. Another possibility to explore would be giving volunteers the ability to immediately sign into shifts using QR codes when they arrive.
Jun Rong C. · Volunteer Management Executive · Non-Profit Organization Management · August 15, 2023
We switched from another provider to Rosterfy because we needed something that will allow us to automate admin tasks and get a clear picture of our volunteer program. The improvement is huge, and it’s saved my a huge amount of time in my day to day role … plus it’s been easy to use and implement.
Pros: Operational visibility over all our volunteers and shiftsHours saved each week with admin we don’t have to do as it’s automatedHas all the features we needed, and the Rosterfy team supported with additional functionalityExcellent training and learning management features, the Rosterfy people were super helpful My tech team needed secure data and other compliance requirements which were metWe can meet reporting requirements with our screening of volunteers and audit trail
Cons: It doesn’t have a robust expense management system. It’s not really a problem for us as our volunteers just emailed expenses and we don’t get too many requests.
Rory C. · Direct Marketing Specialist · Philanthropy · May 30, 2023
Pros: Easy to setup and great customer care and services. Good for event scheduling and attendance tracking for volunteers
Cons: Needs a lot of work on features and pricing as it differs for all and other competitors offers good pricing within the same range
Waqas A. · Campaign Marketing Manager · Events Services · January 20, 2023
Pros: Very easy to use which makes the platform my favourite choice in the space of volunteer management platform. UX/UI are simply great. Great customer services and it is highly customisable.
Cons: I have used it for more than 12 months now and we haven't encountered a problem with the platform yet. But it will be nice to have a mobile app.
Shahroz N. · Campaign Manager · Pharmaceuticals · October 26, 2022
We needed an application to register, track and schedule volunteers for a global sporting event. No one on our team had ever used Rosterfy. The application had the features and functionality needed and we had great customer service support. Without the support, we would not have been able to accomplish what was needed to manage 2,000+ volunteers.
Pros: Ease of use , ability to add custom fields unique to our event and customer service was great. The software makes sense - everything one would want to to track is available.
Cons: Inability to share reports - when a report is created it's not available for all users to use.
Mary Kay M. · Workforce Experience Director · Events Services · August 16, 2022
Pros: 1. The UX/UI of the platform is great 2. Great support 3. Easy to use
Cons: I haven't come across any flaws within the platform
Muzamil T. · Sales and Marketing Specialist · Health, Wellness and Fitness · July 7, 2022
Pros: Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs. We really appreciate and use the groups and reporting features regularly.
Cons: Rosterfy lacks some customizable features, but our Senior Client Success Manager is always willing to add our suggestions to Rosterfy’s feature requests list. It would also be amazing if Rosterfy had an app version.
Becky C. · HR Content Manager · Human Resources · May 6, 2022
Rosterfy offers possibilities, beside the big range of options it already offers, the system is constantly improving and developing as well. Rosterfy learns from its customers and users, takes feedback on board and makes it possible.
Pros: Rosterfy offers a big range of options and possibilities. The system can be customized on so many levels which creates a professional look for the users. Rosterfy has an outstanding support team, who help with set-up and all questions along the way. It is an easy software to work with on a big scale, bulk import and updates are easily done . The option to add training modules and create interaction in the modules by adding questions was great to work with. Everything is in one place with Rosterfy: forms, trainings, database, shifts.
Cons: Usage on mobile phone is not ideal yet, their app is in development.
Lucille v. · Volunteer Coordinator · Events Services · March 28, 2022
Easy to use and great staff to work with. Really haven't had many issues at all with the platform, if I had they have been resolved or the staff have put it in the pipeline for development.
Pros: It is easy to use and the staff who work at rosterfy are always helping me and suggesting ways to improve our portal that make everything streamlined. It is user friendly, not only on an admin end but also for our users, which is very important. We have set up automations for reminders and incorporated a feedback system.
Cons: We would like rosterfy to have an app as the majority of our users are between the ages of 18-23.
Eleni V. · Carlton College of Sport Operations Lead · Sports · March 10, 2022
Rosterfy is very easy to use . It transformed the way in which we managed our staff and volunteers, allowing us to streamline and develop new processes to enhance our staff and volunteer engagement with LimeLight Sports.
Pros: Rosterfy is very easy to use and I love how it automates so many key functions needed to manage volunteers and staff. It allowed our team to move from manually inputting data into ExCeL, to information about our workforce's availability and sign up numbers being updated in real time on Rosterfy's platform. It has given us an easier way to communicate with our teams and I like how easy it is for volunteers and staff to sign up to shifts.
Cons: From my experience of Rosterfy, there wasn't many aspects of the software that I didn't like. There are currently only small improvements such as being able to categorise automations and being able to allocate an individual to a shift from the groups function, that I would like to see included. I would also love to see an app version developed, to make it easier for our teams to use Rosterfy whilst at events.
Victoria T. · Staffing, Volunteer & Logistics Manager · Sports · March 7, 2022
I have had an extremely positive experience using rosterfy. I took over the system when an employee left for another job, so I had zero background using it from the start. [SENSITIVE CONTENT], met with me a number of times to walk me through the different features and get my event set up properly. The customer service was outstanding and a main reason as to why I will be using Rosterfy on my other events.
Pros: I really liked how I am able to create subevents within the main event to make the dashboard look clean and user friendly
Cons: To me, the email features are a little rough around the edges
Craig F. · Director of Sales/ Volunteers · Sports · February 11, 2022
Overall my experience with the Rosterfy platform and Rosterfy team has been positive with a few learning curves, the platform works for our needs on a daily basis as well as functioning at a higher level for our volunteers to access their own profiles when needed.
Pros: The features around creating events/shifts are easy to use to create and duplicate for the same format over and over, also the bulk communication system to contact volunteers is very handy for sending multiple communications to several volunteers across the country.
Cons: After we switched from Rosterfy 1 to the new Rosterfy version 2.0 we had data issues coming across but after working closely with my Rosterfy business manager we were able to fix said data problems. Another thing that was missed, which I think any new person using Rosterfy should receive is a training session with the Rosterfy team on all the elements and how it can be used to the highest capabilities.
Dale J. · National Events Volunteer Coordinator · Non-Profit Organization Management · December 10, 2021
Pros: Rosterfy's customer service is outstanding. They are always willing to jump in and make sure your questions are answered timely and that the questions are answered fully. The upload functions to create an event are very customizable and easy to use. The report feature is robust and the functionality is easy to use and modify when needed.
Cons: The volunteer journey is confusing and not as intuitive. It's harder to find the shifts a volunteer might want to work. There are a lot of customizable fields which is great from an options standpoint but allows for missed steps and errors when setting up the event.
Megan B. · Volunteer Manager · Events Services · December 7, 2021
Pros: Ease of use and the opportunity to be able to rate the volunteers.
Cons: The "How-To" guides on the site weren't too helpful for me when starting out with the system.
Marisa A. · Sports Marketing and Special Events · Hospitality · December 3, 2021
Pros: Events are easy to create and shifts are easy to manage. The scheduling is very nice to handle and it is easy to send out information to all members or just a small group.
Cons: A big events might become a bit complicating but the client succes managers are very helpfull and also very kind
Max P. · Volunteer Manager · Events Services · October 21, 2021
Pros: Within 4 weeks I created our volunteer registration platform, with the form, automations, emails etc and it was overwhelming at times as not my background, but [SENSITIVE CONTENT] helped and supported me all the way and the launch was a success. We now have over 1000 volunteers on our system and i love learning all the ways Rosterfy can make my life easier
Cons: The automations were tricky to understand for me at first but with lots of support and testing i got there in the end. We have made some suggestions along the way and they have been implemented through support team etc
Sarah W. · Operations Manager · Events Services · September 16, 2021
[SENSITIVE CONTENT] from the Rosterfy team were key to pushing this forward and getting the project off the ground. Flexible, innovative, creative are some of the key strengths and skills demonstrated by the team in making this project a success.
Pros: We partnered with Rosterfy to create a unique and bespoke bike ride scheduling and volunteer management system and we hope that this will be rollout to all our volunteering groups across the UK.
Cons: Still in trial phases and currently no concerns with the software
Kiran A. · Trustee · Health, Wellness and Fitness · September 15, 2021
We have had a wonderful experience from our first introduction. Everyone we have encountered has been more than helpful. When we have questions or concerns I feel like they are addressed in a timely manner.
Pros: With a flow of between 175 and 250 users through out the year, one of my main concerns was pricing. With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use. We have a staff that range from young and tech savvy to older and not into technology. We have found that Rosterfy is easy enough for everyone to use.
Cons: There really is not anything so far that I do not like about Rosterfy. There was a bit of a learning curve, but that was expected, and not bad at all.
Brie J. · Sports Admin Assistant · Government Administration · February 25, 2021
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