Rating
4.0
80 reviews
Starting price
$500
Flat Rate
Categories
4
Founded
1981
Employees
23
Resort Data Processing (RDP) has long been considered one of the pioneers of the property management software industry, and currently supports over 500 installations worldwide. RDP specializes in providing a customized solution for each client. We cater to properties of all sizes, from small luxury vacation rental companies, to 1500 room resort properties. Our software solutions offer an endless feature set, that has evolved over 40 years from customer input and real world application.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
224
Organic visits / mo
370
SEMrush reports no paid spend for this domain, but Google confirms 5 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
5
as Resort Data Processing
Active now
0
last 14 days
Advertising since
Feb 2025
1+ yr running
Last seen
Mar 2026
The shared messaging across Hotel Property Management System (PMS) advertisers - the validated angles to copy. See the niche →
(80 reviews)
The program has been good for what we use it for. But I feel like there are better options for the price. There is a lot you can do in it. But the design is not user friendly at all.
Pros: There are a lot of reports that can be ran, to determine different metrics. You can also customize a report for what you need.
Cons: The interface just looks very outdated. It’s also very laggy. The program could be great but I feel it definitely needs a facelift.
Dustin P. · Administración · Hospitality · May 28, 2025
Used for remote desktop access
Pros: Decent features, low communication lag, inexpensive, good user interface
Cons: Buggy and slow at times, sensitive to poor connection.
Anonymous User · Engineer · Electrical/Electronic Manufacturing · December 2, 2021
It was a good experience, though it had a long learning curve. The software is not as intuitive as others but does the job that is meant to.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Timeshare | 1 | 2 | - |
| Campground Management | 1 | 7 |
Domain confidence 98%
Pros: A lot of options for reporting. Connectivity with third party apps. Customer support follows up to your needs
Cons: Expensive software. Old look for today's standards. No cloud service at least on the version I had to use.
Humberto A. · ecommerce · Hospitality · August 23, 2019
Pros: It does everything we need it to, including check ins, outs, and whatever extracurricular activities guests may order
Cons: spotty support, having to manually recalculate various fees instead of the program doing the math, prices randomly changing
Jordan H. · Manager · Hospitality · March 15, 2019
Pros: I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports.
Cons: Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for
Anonymous User · General Manager · Hospitality · January 25, 2019
Pros: The product is customizable and it is very useful for my work. The user interface is friendly for me.
Cons: However, the customer service is sometimes not very responsive but they will answer eventually. It also has some limitations in functionality
Minh T. · Project Assistant · Hospitality · December 25, 2018
I've been using RDP for approx 13 years and it's generally a solid, reliable platform. It's easy to us and offers comprehensive reporting and custom reporting should you require some speific data. Support is always helpful, even if they cannot immediately fix the problem. I've come to know a few of the team and they're really nice folks. I'd recommend RDP.
Pros: Functionality. Reporting. Reliability. Support
Cons: Upgrading new features sometimes takes a while. New features come with extra costs, don't automatically get them.
Mark B. · Revenue Manager · Hospitality · October 24, 2018
Overall, we are glad we switch away from it and now use SMS|Host, even though Springer Miller has awful support.
Pros: It had been used in place out resort for years and it was catered toward ski resorts, which we are.
Cons: I didn't like that any calls to technical support or customer service would involve RDP setting a calendar invite using the timezone for RDP instead of a customer's local timezone for meetings and support calls. There were plenty of times that meetings were missed because everyone is expected to remember that Resort Data Processing does things differently and that their meetings aren't scheduled with the customer's timezone in mind.
Anonymous User · IT Manager · Hospitality · October 23, 2018
They were a good fit for a while. Their support was very responsive.
Pros: We were an independent hotel for 17 years and we used Rdp for the last 8 years. They are responsive and a good fit for an independent property.
Cons: We needed a better online presence. They did not merge with Best Western when we decided to become members. We had to switch.
Grace S. · COO · Hospitality · October 23, 2018
RDP support and staff has always been extremely responsive.
Pros: The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load.
Cons: Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software). Loading rates, rate plan cutoffs, discounts, rate tables, is a tedious chore and takes an unreasonable amount of time to accomplish and because of the numerous steps involved, errors occur. The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system.
Darcy L. · General Manager · Hospitality · October 22, 2018
We could not run our resort without RDPWin!
Pros: RDPWin is very easy to learn and easy to use. The software works great and we rarely have issues. It makes booking a breeze.
Cons: RDPWin could use a new look. The interface looks outdated. Also, I do get lots of annoying pop up messages.
Anonymous User · Accounting · Hospitality · October 19, 2018
Pros: Wonderful Support. Responds right away in emergencies and within 24 hours for minor things.
Cons: With they had more and better interaction with other GDS software companies so we could expand out reach to other companies
Barney R. · Owner · Hospitality · October 19, 2018
Very good. It does a lot and since it’s been around awhile - incorporates many many of the business rules needed fir our resort. And there Lots more there that can be used, and will - as time permits. Some more recent software we’ve used - is simpler to get up and running with less time investment - but it doesn’t let you go too far.
Pros: If you learn how how and commit the time to it - everything is open to configuration and customization.
Cons: Non-active history can be annoying and cumbersome
Mike S. · Revenue Manager · Hospitality · October 19, 2018
I love RDP and would recommend to anyone
Pros: Very easy to use and train staff on, work order program is the easiest and fastest I have every seen.
Cons: I wish it would allow for multiple owner emails and even guest emails
Cindy L. · Property Management Director · Hospitality · October 19, 2018
Pros: Not much to dislike its great, very flexible, scalable. Support is spot on
Cons: wish it was free, but you get waht you pay for
Greg G. · IT Director · Hospitality · October 19, 2018
We have seen an overall increase in guest satisfaction and revenues with the addition of the itinerary items.
Pros: This is the second hotel that I've worked at that had RDPWin. It is easy to train with and easy to learn, with flexible functionality so that it fits a variety of properties. My current property is 55% group guests and 45% transient guests. RDP makes it easy to allow for multiple pricing tiers for groups, while still offering packaging options for our leisure travelers.
Cons: The reporting features are clunky and are not easy to use. I would prefer it if it had better group pacing and historical reporting, and if it was easier to find data quickly.
Jenifer M. · Director of Revenue and Ecommerce · Hospitality · October 18, 2018
We had an issue recently with RDP not updating our TravelClick from May, 1, 2019 on, which means no reservations. It has been resolved but I had to hear it from a guest trying to reserve online to know about it.
Pros: For the most part, I find RDP user friendly, once you get into using it.
Cons: I find the reports difficult to find what exactly I'm looking for sometimes. I feel it overwhelming.
Dominique B. · Operations Manager · Hospitality · October 17, 2018
I have used RDPWin for over 10 years, with two different companies, both of which sell timeshare and have multiple properties. RDP fits the bill for us with multi locations and different types of inventory - regular hotel/timeshare and fractional
Pros: The fractional and timeshare components. If you have multi purpose inventory, it is excellent to use.
Cons: Crystal reports - it is hard to create a custom report unless you are familiar with Crystal reporting
kim W. · Director of Marketing · Leisure, Travel & Tourism · October 15, 2018
RDPWin has been very pleasant, it is a user friendly product- which can improve business performance and with the right time spent with the customer service- can improve efficiency. So my experience has been very good.
Pros: Making modifications are very simple with the support of customer service. In spending time with the knowledgeable staff- you see the possibilities that maybe were not taken into consideration. The product is very good, and there is flexibility if you have ideas of your own to improve the product for your own company.
Cons: The graphics at first glance appear to be dated, but as more time goes on- perhaps it will get a bit more "crisp and glossier". There is a bit of pushback on certain ideas, but if you integrate some ideas that other software companies are doing for the same product- you will achieve higher satisfaction. Overall very satisfied with the product.
Joe S. · Manager · Hospitality · October 13, 2018
The software fits out timeshare property management process better than the previous 2 systems we've worked on. Support is good. Custom development is good.
Pros: Ease of making reservations for all types. Reporting with Crystal.
Cons: After 2 years, we are still consistently requiring support for contract and other issues related to the owner data.
Jane C. · Director, owner relations · Hospitality · October 12, 2018
No more than our old custom system.
Pros: It works and seems to be pretty reliable.
Cons: Accounting issues. Lack of flexibility. Time it takes to get things done. Unsolved issues with certain features.
Allan R. · President · Real Estate · October 12, 2018
RDP allowed us to have a rental program that is specific to our needs without having to built one ourselves. Their support staff is outstanding and always quick to help with any questions or issues.
Pros: RDP allows you to customize their system to your needs. They can build specific reports just for your business and set up any kind of rental plan that fits your needs.
Cons: The system controls and functions can be difficult to figure out yourself.
Jennifer F. · Manager · Hospitality · October 12, 2018
I have used many software packages and now RDPWin and I have to put RDP somewhere in the middle as I found many things I like but also enjoyed other software that was more user-friendly and/or easier to customize reports.
Pros: I like that there are lots of options such as changing settings and ability to write customized reports.
Cons: There are still some things that need to be fixed or customized that make our work too challenging, such as group reservations, revenue reports by unit type, and an owners statement with signs seemingly reversed.
Frank W. · Accounting Manager · Hospitality · October 12, 2018
The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.
Pros: RDPWin has helped our lodging facility track overall performance more efficiently than before. Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry. RDPWin is fairly easy to use. The software is reliable and functions properly.
Cons: The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market. RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole. Tech support could be more willing to please the consumer.
Anonymous User · General Manager · Hospitality · October 12, 2018
Maintenance fee payments are having issues and being looked at right now. Usually any issues we have are fixed within the day or in a few days.
Pros: Check in and out is easy to do. Running reports and night audit is farely simple
Cons: Customer support and a lot of errors on the timeshare part
Michele T. · Front desk manager · Hospitality · October 12, 2018
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| Vacation Rental | 1 | 12 | Ad |
| Hospitality Property Management | 1 | 16 | Ad |