STORIS

Pros: Storis is very organized, the retail sales, cash reporting and inventory tracking work very well. We never have to backtrack to find lost transactions or invoices. The salespeople always can see very easily what happens to returns

Cons: The reporting module, EIS works well for reporting sales but to download results it uses an older version of Excel. I would like more variety of inventory reporting.

Pros: The fact that it is highly industry-oriented and offers specialized tools and features, such as special ordering and multiple fulfillment options.

Cons: The pop-up window for the print option and the requirement to complete all steps before exiting an order can be a bit time-consuming, as there’s no option to exit immediately.

Pros: Sales Processes and Inventory Management

Cons: Forms Designer is not user friendly and the help pages for it are not detailed.

Pros: STORIS provides a complete set of functionalities tailored for furniture retailers. This includes inventory management, order processing, customer relationship management, mobile point of sale, APIs, and a website that is directly integrated with their ERP system. This all-in-one solution helps streamline our operations and has significantly benefited our company.

Cons: In the past, our company faced challenges with integration, complexity, and a steep learning curve. However, recent updates to STORIS's support have addressed most of these issues. Notably, improvements in client advocate/services relationships, the STORIS Training Academy, the debut of the APIs product, and the help center have made a significant difference for us.

Pros: The people at Storis are wonderful. Willing to listen to suggestions

Cons: Occasionally there is a glitch in the software.

Pros: I love how each item is tracked and the amount of reports.

Cons: Hard to find specific things If you don’t know the right word. Save- too many times in an order Refunds/exchange payments complicated Order view removes what is delivered instead of maybe graying out or marked as delivered.

Pros: All-in-one processing for your store. From inventory management, delivery scheduling, to P.O.S. accounting and processing, everything you need. Daily. weekly or monthly reports. Order building and completion, STORIS has is all.

Cons: Due to the vast array of system components, there is quite a bit to learn and get used to. but there is a great help section, tutorials, customer and tech support. There are also courses you can take that walk you through the different systems.

Pros: What I like most about Storis is the ease of use.

Cons: My least favorite thing is the difficulty of creating special order templates.

Pros: Most features work in a commonsense way and work together.

Cons: some selection boxes scroll inside, others don't like they are programmed differently, some things remember dates when you last used them others do not. mainly small annoying things.

Pros: Easy to use and their customer support department is great.

Cons: Getting stuck on trying to build reports. But it's more me that Storis.

Pros: Storis is a complete retail software solution.

Cons: There are certain ways it is setup for certain retailers that may not be best for you and how you run your business, but after understanding the why you are able to adapt.

Pros: STORIS has an all-inclusive CRM that provides a great point of sale process, inventory control, logistical scheduling, seamless delivery management. I like the fact that the STORIS team has always been able to meet or go beyond our needs with support and custom programming.

Cons: Can be somewhat expensive, but a great return on the investment.

Pros: Everyone I have had contact at Storis has been very knowledgeable and are eager to correct any issues that arise.

Cons: The price of the yearly maintenance is high.

Pros: I've been a STORIS user now since 2008 and it provides a solid and robust foundation for all of our business needs. The platform provides a fully integrated top to bottom experience for our purchasing, sales, inventory, shipping and receiving and accounting needs. It keeps our operations super organized all the way through and provides our staff with the data they need to make decisions and keep customers serviced.

Cons: The software platform called SCiX used to interact with the platform is a bit clunky and has a lot of inconsistencies and quirks. Once you are used to it these things are easy to overcome. It isn't glitchy, it works well when you know what to do, but the processes are often unintuitive and sometimes you have to jump through several screens to do simple actions.

Pros: The customer service is excellent. We are assigned a client representative, ours is [sensitive content hidden], and he calls and checks in with us often. He is always available to assist us with any issues. I appreciate him and knowing Capel has someone who helps bridge between us and Storis. The tech help is also very kind and usually quick to respond to cases.

Cons: Sales orders are paid in full at the time of entry and can have different fulfillment methods. This can cause a single sales order to complete at different times, not necessarily all items at once. This can cause an adjustment in the sales tax applied, often making it appear as if the customer owes more money. The ticket cannot complete with the amount due, and certainly we cannot contact our customers asking for more money.

Pros: How versatile it is. There are many integrations that work great with it.

Cons: Accounting. It has been confusing for us and our accountant.

Pros: It's constantly updating and evolving with current technology.

Cons: Takes some time for employees to update with it.

Pros: It helps streamline our business operations. Storis' commitment to customer service with follow up phone calls and assistance is greatly appreciated. It seems that Storis is constantly growing and updating their products to adapt to business challenges.

Cons: Any system you just have to learn the prompts, but the use of the tab key for enter took some time to adjust. We deal with with selling yardage of fabric. It would me nice to work in fractions whereas Storis limits us to whole numbers.

Pros: Ease of use and industry specific, good response time to issues.

Cons: Implementation could have went smooth, but overall it went good and been running seamless for 7+ years.

Pros: It is highly scalable. We enjoy the ability to create customizable solutions, and to run fully integrated processes. We use STORIS as an ERP, CXM, financial reporting tool and website interface. The ecosystem is supported by a comprehensive support library and active team to help at all levels. The ability to adopt new applications as our business evolves is a key advantage; STORIS can integrate with a lot of 3rd party solutions.

Cons: There are some complexities in accessing all front end and setting up routines where experience and training can go a long way, which is supported by the extensive training library and responsive support team.

Pros: I am the Controller and Operational Manager for a retail furniture and mattress company with multiple locations. I touch every aspect of our business, from accounting, inventory control, receivables, payables, point of sales, marketing, etc. STORIS is the best ERP software we have used in our 47 years in business. From inventory control, point of sale, receivables, payables, etc. STORIS is an excellent software. We have used STORIS since FY2020 and it has been a positive game changer for our company. The support and training availabilities at STORIS are excellent also.

Cons: There are really no cons worth mentioning. There will never be a software that functions exactly like everyone wants it to function. Overall STORIS excels in every area.

Pros: -easy to navigate easy to do train people

Cons: This system in my opinion has no cons...

Pros: Easy for auditing. Updating invoices, finance management. Administrative overrides. Payment processing, and reports.

Cons: Very high volume sales days system might run slower.