Graduway

Pros: Graduway offers a comprehensive integrated solution to make most of alumni management & engagement. Their platform is feature rich and they are always working to add new features. They have outstanding customer service.

Cons: I cannot really think of things I do not like about this software. It’s a league above the other platforms in this space.

Pros: This platform is highly customizable, with numerous ways to add graphics and text as well as format its appearance. We like it quite a bit, and so do our donors

Cons: There are a few limitations to what the platform can do, but nothing that's a deal-breaker. There's enough latitude that we can always find a viable alternative

Pros: It has a very beautiful aesthetic, it is quite easy to use, for both administrators and users. Very low usage learning curve. Its use is pleasant. Excellent technical assistance. Good deployment cost. The [SENSITIVE CONTENT HIDDEN] of the company that owns the product has a great vision on Alumni, and his book is the basis for the implementation of a successful Alumni.

Cons: In the short term, the company provides a low cost of implementation, but in the long term, the platform's annual fee is high. It is a well-built product, but it lacks many features that already exist in competitors. The cost-effectiveness of competitors is much better.

Pros: Ease of use and set-up, despite the many and varied things that it can do. Customer service is outstanding.

Cons: Very little that we haven't liked so far.

Pros: It provides a one-stop-shop for all things alumni relations related. Furthermore, the team at Graduway is always looking for innovative and intelligent ways to make the work of Alumni Relations professionals easier, more impactful and always value-add. The product is sophisticated and dynamic which is important when attempting to get buy-in from graduates.

Cons: There are no cons! Whenever we have encountered an issue, Graduway has quickly stepped up to resolve the issue and or provide a workaround.

Pros: If I have to limit my response it would be the support of the Graduway staff. They are super responsive and extremely knowledgeable about their product. Another pro, is they always seem to be improving the product by adding functionality and I believe they really understand their user and their needs. This product really has everything that we need and would want to virtually engage our constituents. They also prepare marketing to help us reach our audience. They want us to be successful.

Cons: 2 things: first I wish that there was some functionality that would allow our users to post on Graduway and then instantly post that same thing on LinkedIn or another social platform.

Pros: The Graduway product offered an excellent solution to our community by providing a user-friendly and dynamic directory, which was the main feature we were looking for in new software. In addition to the directory, we have been able to engage students and alumni through mentoring and group connections as well as promote our events through the system. The digest feature is one of the best tools on the platform and really promotes interaction and user engagement. We are very pleased with the product!

Cons: If Graduway had a simple integration with BBCRM that would be ideal for our campus.

Pros: Easy to use. Powerful analytics. Strong engagement platform.

Cons: Challenging to format specific aspects to your liking -- must work with a specific set of parameters.

Pros: It is beautiful and intuitive to use (as an administrator and as a user). Every time I share the platform with someone new they say, "wow" and get what we're trying to do immediately.

Cons: This is tough to say because as soon as I come up with something new that I want the platform to have, the team tells me it is already in progress and within months, we have it.

Pros: We needed a platform that would allow our alumni to connect with each other more organically and the Graduway platform allows this to happen. Their platform offered the most extensive package with the mentoring piece being something we were very excited about. We were also delighted that an app version was available! All these features would thrill our alumni while allowing us to capture the information we didn't have.

Cons: The only issue I have is that the great add ons are quite expensive especially to K-12 schools. We don't have the budgets that large universities do.

Pros: Our Graduway platform is easy to use from an admin point of view and from a user point of view. Support is on hand to deal with any queries. The team are constantly updating and improving the software which keeps it current.

Cons: The software could work as a standalone database and community platform, but still requires a back-end database. This requires some coordination between systems which some room for error.

Pros: Use of use, Interface and customer support.

Cons: Would like a texting type feature like Messenger of DM on Instagram A group chat has been requested bu outr users

Pros: This platform is very exciting and welcomed by our Alumni. It has many features and exclusivity for our approved members. LinkedIn registration is very user friendly. The live feed connection to our social media pages is especially appreciated.

Cons: The set up seemed a bit complicated at first, however the Graduway staff were very helpful and responsive.

Pros: I like that this allows us to network with more alumni to keep them involved within our organization.

Cons: I realize that this also focuses on donors, but I feel that sometimes it makes students and alumni feel as though they MUST donate as another main focus. Obviously we would love donations to keep our organization going, but I also aim to keep alumni involved through notification and updates.

Pros: Highly customizable, well designed and easy to set up. Can add additional fields for customization to your school. Implementation team is organized and knowledgeable.

Cons: The integration plug-in with Blackbaud Raiser's Edge is not yet ready. There is unknown about how this will integrate with other applications.

Pros: I like the idea of a centralized hub for alumni communication--especially one that is web-based and ready to use where ever I am. Nice, organized dashboard, excellent branding options.

Cons: For someone who is extremely savvy with social media (especially the more professional platforms), Graduway may not offer much more for the money it costs.

Pros: Graduway is great platform to engage with university alumini.Customer service is great and easy to use.

Cons: Sometimes it takes time to navigate the university website, you need to be patient. other than that, it is ok

Pros: Tailored platforms that have multiple options for alumni to remain connected while providing entity options.

Cons: Requires another system for alumni to login into.

Pros: Keeps us in contact as a useful to our alumni Able to tell them about jobs, events, news, etc that might be of interest to them

Cons: Not region specific Not enough alumni are interested in using it for it to be worth it, but we have hope it will catch on

Pros: Some good links and services. Customer service is useful. They have links with top universities and non profit organisations which could be useful to one. However not easy for a first time user.

Cons: As a graduate I did not find the website or the services any interesting or helpful. Also it was mainly US based rather than global which also did not help.

Pros: The ease with which Graduway allows me to connect with alumni and seek out new clients is the best thing about it. Pricing is competitive and I've received great customer service a few times I've run into problems. It also provides great career navigation to alumni of different institutes.

Cons: The notifications are not locality specific, I get notifications of events happening 1000 miles away, they can try to address this and provide more updates about local events.

Pros: The alumni network option is very useful to be in touch with people in your field.

Cons: The customer care service can be improved.