Raklet

Pros: Raklet provides an easy to use, comprehensive platform to connect with our customers and to keep in contact. It is fully customisable, and offers really useful features for managing the membership tiers. [sensitive content hidden] and the team are also incredibly happy to help to shape the experience of Raklet to what is most useful for each organisation.

Cons: There's not much that I don't like. A couple of screens that could do with a back to main list, a little tweak to search functions there.

Pros: The support team was excellent at helping us get started and even considered our individual needs to make it successful in our organization

Cons: There was no cookie cutter solution to our needs, which has taken time to improve upon but the Racket team has been receptive to customizing the platform to match our needs

Pros: I like the donor and donation management aspects of raklet most. The membership management stuff is also important to me as I want to use Raklet as a way to gather my Buddhagang sangha friends together.

Cons: Some of my older friends have complained about being confused, but I don't think it is raklet's fault.

Pros: The membership management , payment portal an outstanding app, I had members commitments at 20% this site took it to 80%

Cons: I will say for now no cons to be honest and very very sincere. There is no cons about the app for now

Pros: The structure of the community and the features give raklet a sophisticated look than popular community sites. I also liked the access structure of the content which made it effective to my membership plans.

Cons: Hmm, I can't think of one. I would have liked a better setup of the colours of text and headers. It is a bit complex and I had to get support to help me do it.

Pros: I enjoy the user interface and how all my software needs are centralized. Having admin permission is a major plus.

Cons: While the user interface is friendly, it could be less congested. I would love to see recurring event added to the functionality.

Pros: The number of robust capabilities and features for how quickly and easy it was to set up, giving our members a place to actually find and see value in our organization

Cons: The UI seems slightly outdated as it relates to the look, feel, and flow of the platform. I think the graphic design could be upgraded, and the platform could add more integrations.

Pros: $7a

Cons: Nothing to add so far. The solution is meeting our expectations so far. Potentially, customers will define more needs

Pros: Value for investment, Membership functionality, reporting that gets improved regularly, and an AMS that's open to suggested functionality and report improvements

Cons: API usage only available on top tier. Time zone difference usually means next day support which isn't the end of the world

Pros: Raklet fits the CRM need of my homeowner's association. It is easy to use, set up, and manage my contacts.

Cons: There are some features that are not available yet. For instance, Form builder doesn't work, despite being listed in the app store.

Pros: Diverse options and customizable all in one place. 2 superusers allows additional access. Ease of use to create event, membership renewal reminder emails

Cons: Difficult to navigate and understand the customizable options. The tutorials and videos can be made easier. The creation of group emails is somewhat confusing with the drag and drop feature.Pulling group emails can be made easier. Can embed flyer creating link

Pros: Finding Raklet was a joy because it offers all of the essential tools and features that are essential for community-building. It's not just another platform that throws random features at users, the moment I explored what the Raklet platform had to offer I got the feeling that it was made by people who genuinely put a lot of effort into understanding the requirements and experience of building a community online. The bonus is that they have a super great user support and customer service who thinks ahead about the needs of people on the platform. I highly recommend Raklet for anyone looking for a home for their community!

Cons: Honestly, there's nothing negative at all that I can think of about Raklet. But don't take my word for it, try it yourself and discover a different kind of tech company that has an actual human touch.

Pros: The tool has all the multi-functionality we need -- and the team is so helpful when we need guidance about how to use it.

Cons: I wish that member tags were a little easier to use. But really, I don't have any big negatives to report.

Pros: The product is easy to get your head around and setting up was fairly straight forward. It was also affordable for us as an NGO.

Cons: Not always intuitive in some areas and takes some time, and a few email exchanges to get things sorted. And that is how most tools are these days.

Pros: I love that the free version has the necessities that I need at this time starting my business. Simple and easy to use, continuous improvements from the team.

Cons: I wish there was an option for a 'virtual punch card' and/or a membership plan with a limited number of check-ins.

Pros: it was extremely easy to use. I learned it in a few minutes and wished the organization I was testing for would have implemented it.

Cons: Its not as well known as other software options, I wish they were more out there and better known.

Pros: Creating an event is simple. I don't have anything beyond that.

Cons: We've had Raklet for a few years and the primary reason we joined is to help us monitor membership data. This tool is far from helpful. Membership information wasn't accurate. Members could join without submitting a payment method so we would need to take extra time to follow up. Members who needed to renew would sometimes get reminder emails and some would not. Some would get reminders when no balance due. It caused a lot of frustration from our members resulting in a lot of extra time on our end. The member experience caused a poor reflection on us. The text messaging system is worthless. I would pay to be able to do this and they would never reach our members. Additionally, the customer support is horrible. Members of my team would reach out and never hear back. It wasn't until I said we were canceling our account that we received regular responses. It was a bad experience and we've since found a better solution.

Pros: Easy to use. Great customer service. Plenty of free features for our small business that is on a very tight budget.

Cons: Does not utilize Square, a common payment service for small businesses, without having the pay-for services.

Pros: The integrated system with analytics on the dashboard, and the easy management system

Cons: Raklet does not have a South African payment method

Pros: Easy to install, easy to use, fantastic customer support - responsive and helpful. It has same features as traditional community software/platforms for a fraction of the price.

Cons: The overall generic/initial look is not too ‘modern’, and unless you’re a bit tech savvy it’s hard to modify.

Pros: Raklet has significantly streamlined our membership management process with its comprehensive and user-friendly features. The software’s intuitive interface makes it easy to manage member information, track subscriptions, and handle renewals efficiently. The integrated payment processing system has simplified the collection of dues and donations, ensuring a smooth and hassle-free experience for both our organization and our members. Overall, Raklet has been a game-changer for our organization, enhancing our efficiency, improving member engagement, and providing a robust platform to support our growth.

Cons: One of the main issues we’ve encountered is the inability to issue receipts directly from the platform after a member makes a payment. Having the capability to generate and send receipts would be a significant enhancement, ensuring a complete and seamless financial transaction process for our members.

Pros: Raklet’s user-friendly interface and comprehensive features make membership management a breeze. I particularly appreciate the ease of creating and managing member profiles, sending out newsletters, and organizing events all from one platform. The customization options for membership levels and payment plans are also impressive, allowing for flexibility to suit our organization’s needs.

Cons: While Raklet offers robust features, I found that some advanced customization options could be more intuitive to navigate. Additionally, occasional technical glitches or slow loading times can occur, although they are usually resolved quickly by the support team.