Rating
4.7
92 reviews
Starting price
$59
Flat Rate
Categories
15
Founded
2013
Employees
8
Funding
120K
Seed
Best Membership Management Software. Raklet empowers communities to meet, network and grow. All-in-one membership management platform that helps you build brand engagement and opportunities. Easy to set up and fully branded to match your colors. You can: - Automate renewals & reminders - Offer digital membership cards - Collect recurring payments - Communicate via the app, text or email - Simplify event management - Get advanced reports
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
4,192
Organic visits / mo
1,337
The shared messaging across Member & Association Management Software advertisers - the validated angles to copy. See the niche →
(92 reviews)
Pros: What I liked most about Raklet is the incredible support from the staff—they are always ready to help with any need. The platform itself is extremely user-friendly and easy to customize in a simple and intuitive way. Overall, it’s an excellent tool.
Cons: What I liked least about Raklet is that some features are limited in terms of usage or restricted to specific subscription plans. I believe certain functionalities should be more accessible without these limitations, as it would make the platform even more efficient and flexible to use
Manuel C. · Secretariat · Non-Profit Organization Management · March 22, 2026
Very positive. It’s been a few years and with the recent updates we’ve seen member activity increase! The emailing mbrs is very nice. We are super excited for the upcoming features (video uploads, member achievements etc.) and for when our dedicated app is live. For any organization that is working to create a space for members- I think you’ll love it.
Pros: The personal connection with their staff. I have a lot of ideas and they have incorporated many of them. It’s awesome.
Cons: Initially they didn’t have all the features I would have wanted but they’ve brought many on board and outlined timelines.
Stephen M. · CEO · Non-Profit Organization Management · January 17, 2026
| Category | Page | Rank | Placement |
|---|---|---|---|
| Directory | 1 | 6 | - |
| Alumni Management | 1 | 15 |
Domain confidence 99%
customer service is great. we've been implementing for a few months and thee has always been answers to our concerns. Learning curve has been pretty smooth and customer service is always super helpful.
Pros: Raklet is a platform that offers great value for the money. we have been able to automate some of the most tedious work we do and we are more than happy for this. We are now able to put membership management in the hands of our members. We just started using the events function but so far so good. We think this lsst part will help us a lot.
Cons: There 's some small stuff that needs a bit of tinkering and we would love to have more payments methods other that stripe and bank transfers but hopefully this comes in the future.
Hector S. · Executive Director · Public Policy · January 8, 2026
We started using Raklet in 2020 for a quite specific function, and then have had it ticking over in the background for a few years. Recently, we've overhauled how we use discount cards, and run offers through our customers and it has really been transformational. Being able to communicate directly with discount card holders, and offer additional perks as a way to keep people engaged has been fantastic
Pros: Raklet provides an easy to use, comprehensive platform to connect with our customers and to keep in contact. It is fully customisable, and offers really useful features for managing the membership tiers. [sensitive content hidden] and the team are also incredibly happy to help to shape the experience of Raklet to what is most useful for each organisation.
Cons: There's not much that I don't like. A couple of screens that could do with a back to main list, a little tweak to search functions there.
Will W. · Bar Operations Manager · Food & Beverages · December 12, 2025
Great, I signed up for a whole year, looking forward to working with them more and developing the platform even more to meet our needs
Pros: The support team was excellent at helping us get started and even considered our individual needs to make it successful in our organization
Cons: There was no cookie cutter solution to our needs, which has taken time to improve upon but the Racket team has been receptive to customizing the platform to match our needs
Joe B. · Owner · Entertainment · December 10, 2025
It's been difficult to get my friends on social media to move over into buddhagang.raklet.org, but I love how easy it is on my side of things to set up a recurring donation / donor management system.
Pros: I like the donor and donation management aspects of raklet most. The membership management stuff is also important to me as I want to use Raklet as a way to gather my Buddhagang sangha friends together.
Cons: Some of my older friends have complained about being confused, but I don't think it is raklet's fault.
Steven B. · Teacher and founder · Religious Institutions · December 3, 2025
this is amazing , for churches, clubs organizations that want to grow . This is the app and site for tou
Pros: The membership management , payment portal an outstanding app, I had members commitments at 20% this site took it to 80%
Cons: I will say for now no cons to be honest and very very sincere. There is no cons about the app for now
Emmanuel O. · Director · Non-Profit Organization Management · October 24, 2025
I think raklet is a great service. It has more value than other community sites. I would love if you advertise it more. But it does feel like it is for more sophisticated markets like corporates and not social environments. In total, I see raklet as a B2B community service and I like it.
Pros: The structure of the community and the features give raklet a sophisticated look than popular community sites. I also liked the access structure of the content which made it effective to my membership plans.
Cons: Hmm, I can't think of one. I would have liked a better setup of the colours of text and headers. It is a bit complex and I had to get support to help me do it.
Kemi B. · Founder · Information Technology and Services · October 15, 2025
The team has been super supportive and responsive to all the tickets i' ve submitted. The onboarding process has been helpful to gain understanding of the platform.
Pros: I enjoy the user interface and how all my software needs are centralized. Having admin permission is a major plus.
Cons: While the user interface is friendly, it could be less congested. I would love to see recurring event added to the functionality.
Aaron C. · Marketing Manager · Hospitality · October 13, 2025
Support has been extremely responsive and helpful, the robust platform capabilities at the fair price made it affordable for a non-profit while also giving members more value
Pros: The number of robust capabilities and features for how quickly and easy it was to set up, giving our members a place to actually find and see value in our organization
Cons: The UI seems slightly outdated as it relates to the look, feel, and flow of the platform. I think the graphic design could be upgraded, and the platform could add more integrations.
Jordan K. · Executive Director · Hospital & Health Care · September 29, 2025
Overall, Raklet has helped us bring everything together under one roof. It’s not just a tool; it’s become part of how we work.
Pros: $7a
Cons: Nothing to add so far. The solution is meeting our expectations so far. Potentially, customers will define more needs
Vladimir B. · Director · Education Management · August 25, 2025
We're a small non-profit that was trying to eliminate disparate systems; Membership was under both Membership and Accounting, email came from an officer's AOL account, using 3 lists so as to avoid being labeled spam. We wanted to avoid the complexity of a larger AMS, which would have had 70% functionality we never would have utilized. Raklet is the right size, definitely the right price, and we got >90% of the functionality we needed.
Pros: Value for investment, Membership functionality, reporting that gets improved regularly, and an AMS that's open to suggested functionality and report improvements
Cons: API usage only available on top tier. Time zone difference usually means next day support which isn't the end of the world
Anonymous User · Recording Secretary · Philanthropy · July 30, 2025
Overall Raklet is working well for me to organize my homeowner's association and get it off the ground.
Pros: Raklet fits the CRM need of my homeowner's association. It is easy to use, set up, and manage my contacts.
Cons: There are some features that are not available yet. For instance, Form builder doesn't work, despite being listed in the app store.
Zachary W. · President · Real Estate · June 3, 2025
Initially had difficulty with multiple factors but the support staff, [sensitive content hidden] was super helpful is explaining and trouble shooting. The subscription should include 2 free consultations per year.
Pros: Diverse options and customizable all in one place. 2 superusers allows additional access. Ease of use to create event, membership renewal reminder emails
Cons: Difficult to navigate and understand the customizable options. The tutorials and videos can be made easier. The creation of group emails is somewhat confusing with the drag and drop feature.Pulling group emails can be made easier. Can embed flyer creating link
Raja S. · President · Non-Profit Organization Management · May 14, 2025
I'm super happy with the features, tools, integration options, and the amazing user support of Raklet!
Pros: Finding Raklet was a joy because it offers all of the essential tools and features that are essential for community-building. It's not just another platform that throws random features at users, the moment I explored what the Raklet platform had to offer I got the feeling that it was made by people who genuinely put a lot of effort into understanding the requirements and experience of building a community online. The bonus is that they have a super great user support and customer service who thinks ahead about the needs of people on the platform. I highly recommend Raklet for anyone looking for a home for their community!
Cons: Honestly, there's nothing negative at all that I can think of about Raklet. But don't take my word for it, try it yourself and discover a different kind of tech company that has an actual human touch.
Myles D. · Founder · Civic & Social Organization · May 5, 2025
We use Raklet for emails to our group, a discussion board, a member list, and a newsletter. It all works great!
Pros: The tool has all the multi-functionality we need -- and the team is so helpful when we need guidance about how to use it.
Cons: I wish that member tags were a little easier to use. But really, I don't have any big negatives to report.
Margo S. · Co-President · Non-Profit Organization Management · May 2, 2025
Mostly a good experience. I do find them responsive when I do have questions and I would like to help them improve the membership experience.
Pros: The product is easy to get your head around and setting up was fairly straight forward. It was also affordable for us as an NGO.
Cons: Not always intuitive in some areas and takes some time, and a few email exchanges to get things sorted. And that is how most tools are these days.
Chalks C. · Director-General · Non-Profit Organization Management · April 29, 2025
Overall it has been great and I love how responsive the team is and the continuous improvement.
Pros: I love that the free version has the necessities that I need at this time starting my business. Simple and easy to use, continuous improvements from the team.
Cons: I wish there was an option for a 'virtual punch card' and/or a membership plan with a limited number of check-ins.
Macy H. · CEO · Entertainment · March 8, 2025
I was asked to test out their software to see if it would be useful to a previous organization, and while I found it to be amazingly useful, the organization went another direction.
Pros: it was extremely easy to use. I learned it in a few minutes and wished the organization I was testing for would have implemented it.
Cons: Its not as well known as other software options, I wish they were more out there and better known.
Anonymous User · Volunteer Board Member · Religious Institutions · February 3, 2025
As I mentioned above, this was not a good experience. I would never recommend Raklet to other associations looking.
Pros: Creating an event is simple. I don't have anything beyond that.
Cons: We've had Raklet for a few years and the primary reason we joined is to help us monitor membership data. This tool is far from helpful. Membership information wasn't accurate. Members could join without submitting a payment method so we would need to take extra time to follow up. Members who needed to renew would sometimes get reminder emails and some would not. Some would get reminders when no balance due. It caused a lot of frustration from our members resulting in a lot of extra time on our end. The member experience caused a poor reflection on us. The text messaging system is worthless. I would pay to be able to do this and they would never reach our members. Additionally, the customer support is horrible. Members of my team would reach out and never hear back. It wasn't until I said we were canceling our account that we received regular responses. It was a bad experience and we've since found a better solution.
Shana H. · President · Non-Profit Organization Management · January 19, 2025
Great. Has been very useful. Features are easy to use.
Pros: Easy to use. Great customer service. Plenty of free features for our small business that is on a very tight budget.
Cons: Does not utilize Square, a common payment service for small businesses, without having the pay-for services.
Leslie W. · Co-Owner · Food & Beverages · January 17, 2025
It is a easy to learn platform from the free version to the paid subscription
Pros: The integrated system with analytics on the dashboard, and the easy management system
Cons: Raklet does not have a South African payment method
Sandise Simamkele M. · Founder · Food & Beverages · January 13, 2025
Pros: Easy to install, easy to use, fantastic customer support - responsive and helpful. It has same features as traditional community software/platforms for a fraction of the price.
Cons: The overall generic/initial look is not too ‘modern’, and unless you’re a bit tech savvy it’s hard to modify.
Joaquin P. · Membership Lead · Defense & Space · September 3, 2024
Pros: Raklet has significantly streamlined our membership management process with its comprehensive and user-friendly features. The software’s intuitive interface makes it easy to manage member information, track subscriptions, and handle renewals efficiently. The integrated payment processing system has simplified the collection of dues and donations, ensuring a smooth and hassle-free experience for both our organization and our members. Overall, Raklet has been a game-changer for our organization, enhancing our efficiency, improving member engagement, and providing a robust platform to support our growth.
Cons: One of the main issues we’ve encountered is the inability to issue receipts directly from the platform after a member makes a payment. Having the capability to generate and send receipts would be a significant enhancement, ensuring a complete and seamless financial transaction process for our members.
Rui L. · President · Investment Management · June 27, 2024
Overall, my experience with Raklet has been overwhelmingly positive. It has streamlined our membership management processes and improved communication with our members significantly. The support team has been responsive and helpful whenever we encountered any issues or had questions.
Pros: Raklet’s user-friendly interface and comprehensive features make membership management a breeze. I particularly appreciate the ease of creating and managing member profiles, sending out newsletters, and organizing events all from one platform. The customization options for membership levels and payment plans are also impressive, allowing for flexibility to suit our organization’s needs.
Cons: While Raklet offers robust features, I found that some advanced customization options could be more intuitive to navigate. Additionally, occasional technical glitches or slow loading times can occur, although they are usually resolved quickly by the support team.
Rafael M. · Director · Non-Profit Organization Management · June 12, 2024
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| Event Check In | 2 | 1 | Shortlist |
| Social Networking | 2 | 5 | - |
| Community | 2 | 13 | Shortlist |
| Association Management | 2 | 23 | Shortlist |
| Ticketing | 2 | 24 | - |
| Nonprofit CRM | 2 | 26 | - |
| Club Management | 2 | 34 | Shortlist |
| Fundraising | 2 | 37 | - |
| Donation Management | 2 | 46 | - |
| Registration | 3 | 7 | - |
| Event Management | 3 | 11 | - |
| Membership Management | 3 | 15 | - |
| Nonprofit | 3 | 31 | - |