GoCardless

Pros: The direct debit with Quickbooks, when it works. It is seamlessly integrated with Quickbooks to automate customer payments every month

Cons: When the direct debit integrated services between Gocardless and Quickbooks doesnt work, which happened for 50% of out customer base and was very hard to restore. Also, Gocardless cant collect payments from Poland where some of our customers are based.

Pros: Simplicity and focus. While other platforms can get distracted and try to offer everything, GoCardless have focussed on and are a near authority on making Direct Debits available to the masses.

Cons: The lack of developer tools to simulate events. A sandbox environment is available, but it's not possible to fast forward through time to test payments as they progress from submission to payout. This makes development, testing and debugging tiresome. The pricing is also on the high side.

Pros: Nothing at all. They created problems instead of solving them and added unnecessary delays to my business. I never got any benefit from using this service.

Cons: Everything. They demanded excessive documents no other U.S. bank or processor required, cited UK and Canadian rules instead of U.S. law, made me get an attorney letter just to approve my account, and then deactivated me two weeks later with no explanation other than “security reasons.” Their support is slow, opaque, and unprofessional.

Pros: I love how it is organized and the different features you can easily use. It’s a very productive and affordable software to use.

Cons: I have no dislikes on this software. I would recommend this software to others for business and personal use.

Pros: Once a customer is signed up for Direct Debit, it is easy to take payments from them. Subscriptions can be bundled into templates, and changing them is straightforward.

Cons: Can take a few days from the payment submission date to actually receiving the funds in your account.

Pros: It seems quite seamless in it's use of processing direct debits and refunds, especially from how we used to do direct debits. It also seems to work well with iMIS.

Cons: At the moment we haven't encountered many issues in the 10 months we've been using it, it seems to be quite easy to use and allows us to move towards being paperless.

Pros: GoCardless is so easy to use and doesn't over-complicate things by adding unnecessary features or settings. The dashboard is user-friendly and it doesn't take long to get your head around it. Having the automated payments and being able to take one-off payments using DD is so useful. The interest-free period was extremely generous too.

Cons: I would quite like to have more autonomy on designing how the customer payment request looks/is designed. Getting paid out does take a bit of time, but not terrible.

Pros: Intuitive and the fact you can schedule payments

Cons: It doesn't work for American bank accounts, for instance

Pros: Super simple d'utilisation et intégré avec mon CRM, je gère les paiement ponctuels et récurrents en quelques clics

Cons: La recherche de client est très fastidieuse, je n'ai pas trouvé de barre de recherche par nom

Pros: Makes it easy to remove add members Direct debits details and assess what is coming in. Makes it very clear around how much of a fee Gocardless take too, very transparent

Cons: We had a switch of business name where communication could have been better but it was thorough which is good.

Pros: Good solution for automated recurring payments and instant payment with the last upgrade

Cons: need to have a more explicit mail when had payment issue

Pros: It provided a solution that allowed our customers to authorise Direct Debit payments for recurring payment amounts.

Cons: We are based in NZ and it was very hard to contact them. We stopped using GoCardless because the fees were to expensive for low value payments. It is actually possible to direct debit money from a persons account without obtaining their permission.

Pros: Easy to integrate and good pricing for mobile payment.

Cons: Although the company has good scalability options, sometimes it doesn’t work properly with high load of payments. Although it is very rare.

Pros: The provide of their service, which they have broken.

Cons: Everything about actually working with them.

Pros: So much cheaper than credit card payments.

Cons: I would like to integrate it more with my financial system.

Pros: aucun c'est une escroquerie, prélève l'argent sur les comptes des clients puis deviennent injoingnable

Cons: après avoir prélevé les sommes de nos clients. Aucun paiement sur notre compte, aucun remboursement aux clients. Aucun moyen de les joindre.

Pros: The minimal transaction fees. This was the only way we were able to afford to start accepting online payments for tuition/fees right off the bat.

Cons: Some of the banking terminology is perhaps unique to Britain, or at least very different from what's commonly used in the U.S., so there's a small learning curve to figuring out how transactions are processing.

Pros: Simplicity and straightforward notification before and after payments.

Cons: Many emails generated for one transaction but it is required.

Pros: Easy to set up, integrated with my website, took payments on time and paid to me on a following date. This solved a major headache for me.

Cons: I honestly can't think of anything. Any mistakes were on my part and were rectified quickly.

Pros: GoCardless has been an amazing tool that makes payment processing smooth. It is accurate to use and reliable.

Cons: GoCardless is so amazing. I haven't experienced issues with GoCardless.

Pros: GoCardless has been a reliable and easy to use payment processing software. I like the efficiency of GoCardless.

Cons: GoCardless makes work easier for us. I like the flawlessness of GoCardless.

Pros: I'm really impressed at how GoCardless has enabled me to seamlessly take payments automatically from my customers, cutting down on my admin time.

Cons: There isn't really anything about it that i don't like.

Pros: What I like in Gocardless is his reliability, we connected it to our acconting system, ours emails adress, our software and also at our internal communication. It's posible to deal with our reccuring billing but also one time payments. Success+ is also a good product of Gocardless to which automatically restarts failures.

Cons: I'm a little bit of disappointed the time to recover the money between the billing and the money in our bank account. It's between 8 and 14 days.