Rating
4.6
63 reviews
Categories
1
Founded
2016
Employees
160
PAYARC is an all-in-one payment processor that provides a personalized approach to merchant services and payment processing. PAYARC stands out from our competition through exceptional 24/7 customer support, reliable security measures, and seamless integrations. Businesses and their customers can expect fast and easy transactions, transparent pricing, and a user-friendly interface. Our customer reviews speak to our commitment to excellence and exceptional service.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
561
Organic visits / mo
1,883
The shared messaging across Payment Processing & Gateway Software advertisers - the validated angles to copy. See the niche →
(63 reviews)
My overall experience with Payarc has been that of a miserable one. The customer service department is slow to take care of merchant issues, the technical support team seems to like the basic working knowledge of many of the technical details for most of its equipment offering, the account manager rarely has the answer and is slow to get back to me if he follows up at all, the risk department seem to misquote deposit dates after a merchant's funds have been diverted, underwriting's criteria seems to change with the wind, and the executive staff's word (in my opinion) should NEVER be trusted. These guys can talk a monkey out of his banana. Then you rarely, if ever, hear from them again. BE CAREFUL dealing with PAYARC!
Pros: In the beginning of the relationship they needed new agents to come aboard so they were very welcoming and signed an agreement they no longer honor.
Cons: $7b
Timothy C. · VP of Business Development · Marketing and Advertising · March 13, 2026
The seemingly great offer of minimal fees and free processing unit hides a serious financial penalty that is significant.
Pros: Their service is adequate and provides the benefits offered
Cons: When carrying out the review of their service with the salesperson they omitted to mention that if for any reason you wish to stop the service before an initial three year period a termination fee of $500 is applicable.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Payment Processing | 4 | 15 | Shortlist |
Domain confidence 98%
Joseph W. · Author and publisher · Publishing · July 3, 2024
Do not conduct business with them, they are the worse payment payer company, their is no support available when need, they will charge you for service that was not rendered.
Pros: nothing at all, stay away from them at all cost
Cons: Everything, especially customer service and finance department
Islande A. · manager · Accounting · June 4, 2024
Lied to bullshited told that when i first started with this company one this and almost every day having to call them and do there job for them witch i have my own business to run and now i have to run yours to hahahaha they are a joke
Pros: Not a damn thing this company is hot garbage and thats where they belong
Cons: Payments necer on time holds on money pushing Payments pay out and deposits days into a week or two
Calvin B. · Owner · Construction · May 15, 2024
Pros: Customer Services are very friendly and effective all the time.
Cons: Overall fees seem a little bit to high compare with other companies.
Tom C. · CEO · Apparel & Fashion · January 18, 2024
All great experiences so far, the support team are always fantastic
Pros: The promptness of their responses and their supportive team
Cons: sometimes responses can be slightly slower
Laura S. · Customer Success · Financial Services · January 10, 2024
Very positive. Thanks for using American agents!
Pros: I love using the v3 version as it is extremely user friendly and the reports are comprehensive with all the information I would need for accounting.
Cons: I loathe the v4 version as it is NOT user friendly nor is the interface user friendly. The reports are not easy to work with.
Norma R. · Office Admin · Religious Institutions · January 10, 2024
Pros: Their customer service is very responsive.
Cons: I would like to have more features for report generation like exporting to excel
Stefan Loyd G. · Accountant · Furniture · January 10, 2024
Pros: What we like the most is their support team. Everyone is always willing to help and guide you through every step. We also like how simple and easy their system is to maneuver and their payment processer is top-notch
Cons: We have not had any issues with Payarc to have experienced a con.
Odean L. · Owner · Consumer Services · January 5, 2024
Pros: Working with PayArc has always been a seamless process. They always do a great job following up.
Cons: There are no cons that I can think of.
Allie R. · Customer Success · Wireless · January 4, 2024
Overall I enjoy Payarc and would highly recommend
Pros: The staff is very friendly and helpful.
Cons: Most days support is very quick with responses and helpful in problem solving. However, there are some days when it is hard to get in touch with a support person via email and over the phone so we are left a few days with no response/follow up
janelle h. · Partner Support Specialist · Financial Services · January 4, 2024
Pros: The support team is amazing. [sensitive content hidden] responses to all of my requests in a timely manner.
Cons: The payarc software needs to be improved to have more features such as on screen signature. Payarc needs to create plugin that allows wordpress developers to create their own POS system that can be integrated with Payarc terminal easier.
Anonymous User · Sales · Information Technology and Services · January 3, 2024
Pros: Ease of use and the customer service support
Cons: I can't say there is a con thus far during my use
Mckenna T. · Owner · Retail · December 29, 2023
I'm learning as I go, so it's good so far.
Pros: The fees allow me to keep my prices competitive
Cons: I work weekends and list $100 in sales because PAYARC doesn't provide knowledgeable support on weekends
greg k. · sales · Retail · December 12, 2023
Calm I haven't been frustrated with the system as of yet.
Pros: The system is user-friendly
Cons: N/a
Antwon L. · Concierge · Financial Services · December 6, 2023
Pros: Expedite Service and feedback is quick.
Cons: Staff sometimes is not knowledgeable and therefore have to contact me later.
Muhammad A. · Manager · Consumer Goods · December 3, 2023
I call alot and they are very patient,and most of all very polite.
Pros: Ease and support,call center always there for me,but support always there for you
Cons: little hard at first,but they are always there for me!
Darren B. · vp · Facilities Services · December 1, 2023
We've had a positive overall experience.
Pros: The ease of working with their team. Their ability to accommodate our needs. Their willingness to go above and beyond to help out.
Cons: Consistent software issues. It is sometimes difficult to get ahold of their support team, and occasionally issues take longer to resolve than wanted.
Samuel K. · Department Lead · Financial Services · November 29, 2023
Pros: there always available to assist. and i can contact them if im havng any complications
Cons: lol i wish i could receive next day funding but i havent been processing long enough
kristie m. · ceo · Accounting · November 29, 2023
Pros: Ease of use and their customer support is unmatched
Cons: Nothing. I’ve never had an issue they couldn’t resolve.
Josh B. · Account manager · Financial Services · November 28, 2023
Pros: Their customer service is very good and fast. They explain really well and guide you relly well through the process. Solves the problems very fast
Cons: Very hard to say but they need to work on their online website. It is not user friendly
Hardik P. · Owner · Hospitality · November 28, 2023
very good any problems i have encountered solved
Pros: Ease of use and customer service that has always been excellent
Cons: My vpn sometimes blocks it and then i cannot get in for a while
tamar m. · Administrator · Non-Profit Organization Management · November 24, 2023
Pros: We had a great experience with [sensitive content hidden]. On the support line. Very pleased!!
Cons: Nothing so far. As we are new clients of PAYARC
Albert A. · Manager · Automotive · September 22, 2023
Online Bil Pay
Pros: Ease of input and connection link to our website, price, service
Cons: Some hidden fees needed to be addressed, but once that was accomplished, Super
Mikel M. · HR Marketing Supervisor · Consumer Services · September 15, 2023
Great customer support and super fast response time.
Pros: I've been using Payarc for a while and love it. I love that I get the full payment and the fees are deducted at the end of the month, makes accounting so much easier.
Cons: None that I can think of I really love this product and its integration with our CRM.
Anonymous User · Director · Non-Profit Organization Management · August 6, 2023
