Volgistics

Pros: Thank you for a great product. I've been using Volgistics to help with my volunteers since I believe 2010 (two different facilities) and it is incredibly helpful and user friendly. Grateful to have a system that works for our needs to ensure we account for volunteer time, recognize special days, and keep up with their required documents and such. Thank you.

Cons: The application build is a bit cumbersome if you are not familiar with the formatting and building, but I appreciate the opportunity to customize to what we need for our volunteer applicants.

Pros: Relatively easy to navigate and the month-to-month option allowed us to upgrade from spreadsheets and antiquated software (VolWare) without fear of making a long-term commitment to software that might not work for us.

Cons: Unfortunately, we outgrew Volgistics due to the lack of ability to manage multiple jobs in multiple locations. We wound up having to utilize a lot of workarounds and in some cases couldn't find one. I was personally frustrated that -- while I could request help for certain things through an automated system -- I was never able to speak to an actual person. I wound up spending a lot of extra time trying to describe my issue/problem in writing when a short phone call would have sped things along immenselyl.

Pros: Scheduling, record keeping, reporting and communication - all of this is made possible. Help is ALWAYS helpful and extremely prompt.

Cons: No negatives to report - I've always had the best possible experience.

Pros: It is a complicated system but having used in now in three different non-profits I have volunteered for, it seemed the likely choice. It has a lot of bells and whistles but you don't have to use them. The customizable fields really make this a nice system to work worth and make it your own.

Cons: The price, it is a bit on the pricey side but again is a great product.

Pros: Our company loves everything about Volgistics. They have really thought of everything in developing this product.

Cons: It's not Volgistics fault, but I know we are only using a fraction of its capabilities. It does so much!

Pros: Software has simple customization functionality, with a wide range of customizable settings. This enables organizations to tailor the software to their specific needs. Excellent Helpdesk, clear and timey responses. We offered to be involved in testing upgrade functionality, and our feedback was well-received and our suggestions implemented where it made sense for the Volgistics product. As the systems administrator, I've never had a complaint about Volgistics from any of our 200+ active ongoing users. This fact alone should sell the product. It's a great choice.

Cons: No cons from the users and administrator here at the Delaware Botanic gardens!

Pros: I like the fact that I can always go back and see not only the present volunteers but the archived ones as well. This feature allows me to go back and find out information about the previous volunteers i.e. how many hours they donated, when they started and when they left, which departments they helped and now that I used the notes, it allows me to see why they were absent and why they decided to leave the program. Lots of great information needed, especially when they request me a letter of reference.

Cons: I think that there is so much opportunity to best utilized this program and yet at times we don't even know about it. I think that this program should come with a manual of all the features available.

Pros: This is the easiest to use software i've ever had. The support is top notch. I email with 3-6 questions per week and they always get back to me immediately and with step-by-step instructions. Always so nice and helpful. Worth every penny.

Cons: I have nothing- everything is amazing. I can't think of anything I like least.

Pros: It was much less cost than the other options available.

Cons: Customer service was terrible, there was no phone number and it took days to get an email reply.

Pros: The Volgistics software is easy to navigate and makes scheduling for my volunteer ushers at our Theatre very easy.

Cons: One of my volunteers mentioned that they would appreciate being able to see WHO is signed up for our events, so that they will know who they are working with.

Pros: Yes of course it's easy to communicate with people who where in need of it and guide themto use Volgistics

Cons: No, it's actually user friendly and easyfor every one to use.

Pros: #1 Appreciate creating an online application within this software and that it automatically attaches to the applicant's profile when submitted. #2 Ease of customizable reporting, and automated reports sent directly to my inbox. #3 Self scheduling for volunteers, team leads are very grateful for this feature.

Cons: #1 Limited space in the application form. #2 We have one application that serves multiple sites, it would be great to send alerts to the appropriate staff person by the site chosen.

Pros: Schedules are easy to see and set up. Tagging has been extremely helpful in organization.

Cons: I wish there was a back button. It would really help for when I'm assigning volunteers to specific assignments.

Pros: In using the old PC based Volunteer Works and then Volgistics for 20+ years I have found that Volgistics support is outstanding. Fast response to questions and they listen to suggestions for improvements and features and respond when implemented.

Cons: I can't think of any issues that have not been resolved and currently we have not asked for any new functions.

Pros: I use Volgistics almost every day, its one of the best volunteer management system by far, I used to use other management systems which I found no joy, however this is a easy to use tool in getting voltmeters self scheduling this saves time and effort, you can also customer your program to the stuff you use instead of paying for unused service which I personally think its quiet great, a big thumbs up from me.

Cons: the mobile site part is very slow which needs some work i assume because of the size and the loading on our mobile maybe that could the reason.

Pros: It is intuitive and user-friendly. I was able to navigate and explore when I started this job, and have found so many uses that have streamlined my job and provided other staff with helpful information/features that they can use as well. When I am asked for volunteer data for grants and other projects, I am able to quickly provide it, which I know is appreciated by our Garden team.

Cons: Switching volunteers from active to inactive in assignments has sometimes been problematic because it seems we lose the data for future reports. It may be that I'm going about it the wrong way; it's something I'm working on.

Pros: i liked their services and the way they huddle with customers

Cons: their website in my humble opinion they should work more on their website

Pros: The feature I enjoyed the most was the ability to print mailing labels. The current system we use does not have that capability, which makes sending out invitations to our large volunteer pool much more difficult.

Cons: I felt like when I was using Volgistics that the software was outdated and not user-friendly in most areas. The overall visual look of the software looked outdated as well. I felt like software was not intuitive and there were ways to accomplish things that I didn't even know how to do because I couldn't figure it out and there was not a support team to e-mail, like we have with the current company we use. Overall, Volgistics needs an update and better customer service support.

Pros: User friendly platform with lots of goodies, but by far my favorite is the nearly instantaneous response of the support staff with good solid answers and directions

Cons: Would like to be able to sort all the columns in multiple ways

Pros: The product was intuitive and had many features

Cons: It could be difficult to find/create the report for the information that you needed. I did not like that the year drop down box give every year between 2010-2050 . . . I requested that it be limited to our current year and prior, but they could not change that.

Pros: his features cover all the essentials in volunteer management

Cons: there is no useless features as every features has it's importance in work

Pros: The integrated data and information management processes are very intuitive and require very little manual control and guidance. Everything automatically moves where they might be required to successfully manage a task. Component features like the self service portal, volunteer kiosk and VicTouch work extremely well together to reduce the burden on project managers as much as possible. The trial event runs are also quite fun to simulate and does so much for team morale.

Cons: The long list of features can be a bit difficult to learn and incorporate into daily use. A lot more online resources and tutorial materials could be created to make the learning curve less tasking.

Pros: I like that you can log in on-line and access your volunteer data from any computer. It's very user friendly.

Cons: I've had Volgistics since my previous workplace had to switch over from Volunteer Works when it became obsolete. I've worked with Volgistics for 15 years at two different organizations, but I am not a fan of the email-based customer support. I would much rather be able to speak with a live representative over the phone to accomplish what I need.