Janitorial Manager

Pros: We use it to keep track of our employees clocking in and clocking out which helps us make sure our buildings are covered. As well as helps us with payroll

Cons: Occasionally glitches when trying to clock in at locations. But usually can reboot and works. No real problems.

Pros: I like that i can do the schedule, checklists, inventory control and track and monitor equipment. The QR codes are great for managing quality checks.

Cons: The scheduling section could be more user friendly. I would love to be able to adjust the schedule and review the posted schedule on the same screen.

Pros: What I like the most about Janitorial Manager is the monthly Quality inspections I've been able to create to our company's needs and delegate them to supervisors/management.

Cons: What I like the least about Janitorial Manager is sometimes hearing from employees they they have issues clocking in/out.

Pros: 1) What I really love about this experience is the fantastic customer service! From the very first day I purchased the software, [sensitive content hidden] has been right there with me, helping me get everything set up. Whenever I have questions, I reach out to her, and she always has the answers. She’s super knowledgeable about the system and incredibly helpful. It truly makes the whole process so much easier! 2) We can monitor the areas to ensure they're being serviced within the software and the ability to share reports with the customer as needed or requested. 3) Customers can provide feedback or make requests, enabling us to respond promptly.

Cons: It takes a little time to get the hang of navigating the software at first, but honestly, it's all been worth it! No regrets at all!

Pros: We like that it has two sides to it, a customer side and an employee side. It allows us to keep track of everything customer as well as everything employee.

Cons: The main customer page is lacking. It could be so much better designed. It doesn't include any tracking of the cleaning schedule or any changes to that schedule over tome.

Pros: [sensitive content hidden] has been great. The QR codes have really changed the game for us. We used to get small complaints with no validation now we get them in real time is great

Cons: No cons to janitorial manager really enjoy it and look forward to continue the partnership with JM thanks

Pros: Access to customer support, technical support and my account manager, [sensitive content hidden]. Always reach them when calling and when there is a follow up, they get back to me. So glad I am not relinquished to an AIBot or voice mail or email when I have questions needing resolved.

Cons: Learning curve is significant. The software can do a lot and is highly configurable, as a result, it is overwhelming without close assistance.

Pros: The application is both intuitive and thorough. There are a variety of functions that support the diverse requirements of a professional cleaning company.

Cons: Nothing. The functions that we needed are readily available and easily accessed. There are no aspects that I would describe as least liked.

Pros: Janitorial manager is great just the way it works and all the features. it helps us with our daily operations. the customer support is amazing

Cons: Janitorial Manager at times will require a lot of steps to some features, however we manage and it all works out

Pros: I was looking for a product that would help manage our janitorial company with scheduling, budgeting, and communication. JM does it all. Their phone app is great too!

Cons: Over the years JM has made significant updates and new features for their application. I can't think of any Cons of the software.

Pros: First of all, it captures the nuances of the commercial cleaning world....it's a powerful system...once you've learned it....and developed some "muscle memory" it's fairly easy to use. It does a lot...

Cons: Learning the patterns of inputing the data is a little challenging at first, but their team is with you every step of the way. Once you learn, it's like riding a bike.

Pros: Ease of scheduling - the Recurring function is very good and like how you can draft it then post at a later time

Cons: Most function you have to apply to all employees vs being more customizable The Checklist functions not really enforceable

Pros: I liked that it provided an effective way for employees to clock in and out.

Cons: So far I have no cons for jm connect. Everything I have used so far has helped the business in some way.

Pros: All the information is organized to input and access easily.

Cons: Learning all the details to input information. [sensitive content hidden] has been readily available to teach. We can ask questions if we run into any obstacles.

Pros: The Customer Service Help and Friendliness.

Cons: The UI, the amount of options, and how long some things take to load.

Pros: Specifically regarding the platform, the real-time translation messaging system.

Cons: There are some limitations with certain aspects of the platform. For example, I love the messaging system, but it’s only efficient if you have your phone with you at all times. The web platform lacks a user-friendly dashboard and does not notify you of incoming messages, which isn’t a built-in feature. However, my account manager has been helpful in finding alternative solutions. I just wish it were easier and didn’t require navigating through the platform for workarounds.

Pros: What I like most about JM is how user friendly it is and its accurate tracking ability.

Cons: It was glitchy in some areas. When adding different pay rates to employees, or updating schedules the system would run into some trouble.

Pros: It gives me visibility into what my team is doing

Cons: Implementation has been a hassle especially for a team that is used to manual processes and JM does have some limitations that require work-around by my team

Pros: The operations have been excellent, its a very useful tool

Cons: No cons about the product, Its been a very useful tool

Pros: flexible and customized, works well everywhere

Cons: All works well. nothing I can recall that I don't like

Pros: Lo Mejor de Janitoiral es poder tener todo mi Staff y Clientes en el , poder ver Resumen del uso del IVR, y todas las herramientas que tiene para el funcionamiento de mi empresa, Tambienel servicio personalizado que recibo es atiempo y muy util. Se adapta a nuestras necesidades.

Cons: Hemos tenido problemas, cuando se actualiza el software, y debemos adaptarnos a los cambios, pero siempre tenemos la mejora asesoria,

Pros: It’s everything a cleaning business need to fully operate

Cons: I wish the app is a little more responsive. it glitches when you’re trying to scroll through location messages