WinTeam

Pros: Customer Service was easy to connect with at all times.

Cons: It was very difficult to use, too many problems constantly. They charged for everything including trainings constantly. WinTeam would take months to fix issues if they fix it at all. Not user friendly. Reports were bad and you are not able to pull reports of every field you enter data in.

Pros: Kwantek has been a great tool for us, the number of candidates we receive and the easy way to import candidates has made our day easier.

Cons: I would like to have more filters when pulling out reports

Pros: La fácil aplicación del sistema, muy accesible para las personas

Cons: No puedo quejarme de este software, ya que es buena herramienta para mi trabajo

Pros: It is an industry leader and and integrated solution where in theory, it can be the only software a cleaning company needs.

Cons: The software is very cumbersome to set up, not efficient to use, and it is very difficult to get the simple data reports out of it. There are some good service representatives, but it seems the help from different people often contradicts each other. Upon leaving they try to hold your data hostage and charge an exorbitant about just to see historic information.

Pros: WinTeam is easy to use, as well as well supported and easy to integrate with.

Cons: Features available in the UI are not all accessible via API

Pros: All modules in one place is very important to us. We love having the ability to drill down from the general ledger to the source whether it be fixed assets, payroll or invoices. The software itself is very easy to use and learn quickly.

Cons: Employee module could have additional features added. PTO requests and once approved that it populates the timesheets. Expense reporting by the employee that populates their "other comp" for that payroll check. Change of status form that allows management to update an employee file and notifies HR and Payroll once done - items like status change, rate change and job change.

Pros: Our company has been using WinTeam since 1989. It provides data and information to grow your business and make each job profitable.

Cons: I wish BI and WinTeam were more integrated to allow for easy creations of reports and access to various information across data tables.

Pros: Overall Winteam is easy to use. The modules that we use are essential to our business and work for what we need. The help desk is easy to work with as well.

Cons: The only thing I'm not a big fan of is exporting reports into Excel. The P&L does not come out in a usable format.

Pros: My #1 pro for Winteam is the outstanding customer service our company receives. No matter what the problem, if I've ever had an issue, it has been solved or addressed the same day. I also learn tips and tricks from the customer service folks every time I call in. I've come to realize, if you think there is a better way to do something, just call in and ask because it probably already exists.

Cons: My only con is the OT calculations are limited to 15 day periods for reporting.

Pros: I like how intuitive the program is. I just started using it for the first time about a year ago and was able to get up to speed very quickly. The out-of-box financial reports are also useful and customizable.

Cons: In order to expand use of modules, you have to pay as you build functionality.

Pros: The job costing capabilities of WinTeam are very robust. Sorting and filtering for reports is only limited by your imagination. The employees at WinTeam are actively working to make their product better and the customer is uppermost in their mind.

Cons: While there are product enhancements that would be helpful, there is no need to pick apart each module and give a wish list of changes here. I have used the software for 11 years and every year sees new innovation and product improvement.

Pros: We chose WinTeam because of the individual modules for critical company functions that flow into each other for a comprehensive overview of the entire company, or any particular department.

Cons: Some functions remain clunky and time-consuming, particularly the Insurance Benefits module, to the point where we use our insurance vendor's portal for tracking and reporting. We don't use the Inventory module any more either because the benefit of the module to us did not compensate for how much data entry and maintenance was involved.

Pros: You can run almost every facet of your business in this program. They allow for one system to track business payroll, payables, receivables, and if you use it budgets, overhead, accounting reports, etc.

Cons: Some of the features have a cost associated that we are not able to work into our budget. Some things you would think should be easy to do, like print invoices with payments received on them automatically is not an option.

Pros: Love the reporting and tracking capabilities. The most useful reports in my job are the job costing and hours variance reports.

Cons: Cumbersome and often unintuitive to navigate. I know t has the capacity to deliver many useful metrics, but I feel I'm missing out due to an inability to run them or even know that they exist. (Customer support is awesome in helping overcome this though).

Pros: WinTeam is easy to use and is a great all in one software. The various security settings are great for setting up the appropriate access for users.

Cons: The Citrix login is cumbersome. It is difficult when the system is updating and in comes down for hours. We have 24 dispatch center that gets interrupted when this happens.

Pros: It is user friendly and easy to move around in. Entering data is very simple. Onboarding new employees from Kwantek is a plus.

Cons: Not history driven so any date can be used without reason. The benefits portal is not very user friendly and very hard to figure out. Doesn't have a way to fix data entered wrong. Reports are not easily produced within the system itself. Haven't experienced using the BI module yet.

Pros: The Payroll, A/P, and A/R Modules are great!

Cons: I feel the notifications in TeamTime could be simplified, we have had issues with this since day one and still continue to have issues. Also, on the call review log it should attach the facility to the phone instead of just showing the phone number (example: 304-253-0800 TNCC). There should also be a report that could be printed daily that shows just facilities that were not clocked into at all for the previous night . Our former timekeeping software gave us all these features and in our industry that is a very important piece to making sure our clients are taken care of on a daily basis. It's more efficient to call a client first thing in the morning if a facility hasn't been cleaned rather them calling us because we weren't aware.

Pros: The modules are laid out very similar so it makes it easier for set up. The system makes it possible for many people in the organization to have important information at their fingertips. The reporting functionality is pretty good. We especially have liked the ease of payroll with timekeeping and different pay rates. The ability to do alot of customization has been both a pro and con. We have figured out many ways to customize the software for several areas of our business to have benefits.

Cons: Ehub frequently has issues. Many of our end users are not tech savvy so it causes a lot of training issues. Updating to GL for all transactions can be tedious. Reporting is pretty good but paying extra for BI has made a big difference. It would be nice if that was just included in the software price. The ability to do a lot of customization has been both a pro and con. It dies often make more basic processes more difficult than they need to be.

Pros: That all facets are available in one place and work together. AP, AR, payroll, timekeeping, scheduling, inventory.

Cons: Would like more reporting to be standard with the product.

Pros: The software covers many aspects of our business. We use it daily, we learn something new about it often. They update and add features often. Sometimes keeping up with them all is tough.

Cons: As a small company that has been with them for a long time we are not able to find room in our budget to utilize all the new features. I am working on it because they may pay for themselves if we use them fully.

Pros: Easy to use. Ability to run a variety of reports.

Cons: Lack of customer centric portal. Customer should have a level of access to view certain items such as schedules. Also need something web based now that work from home is a norm.

Pros: I love being able to pull P&L's per job / customer with just a couple clicks! Having all information in one software makes it very nice.

Cons: For some of the tasks, there are a lot of clicks to get to the answer... There are also some inconsistencies in report criteria (some I can pull by Region / Tier, others I can't and have to use Supervisor which is very inaccurate).