Rating
4.2
38 reviews
Categories
4
Founded
2003
Employees
27
Replace uncertainty with trust by proving the value of your work to clients, stakeholders, and employees. Otuvy (formerly CleanTelligent Software) turns customizable inspections into actionable work orders, checklists, and reports—eliminating the need for inflexible software or stacks of paperwork. Streamline communication, resolve issues faster, and provide real-time transparency through automated workflows, photo documentation, and client portals that showcase your results. Clients like, Executive Management Services achieved a 100% boost in employee efficiency and reduced work order response times by 98% within six months of using Otuvy. By centralizing inspections, tasks, and data-driven insights, Otuvy helps you avoid operational gaps, allocate resources effectively, and turn everyday performance into measurable proof of your impact. In a competitive industry where transparency drives retention, Otuvy equips teams to scale confidently while maintaining consistent quality.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
82
Organic visits / mo
63
Running 17 ads on LinkedIn as Otuvy, Inc. - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Inspection & Audit Checklist App advertisers - the validated angles to copy. See the niche →
(38 reviews)
I have worked with various quality control platforms for 15 years, and CleanTelligent-Otuvy has always been the best. The price is higher than on other platforms, and that can sting a little bit, but the different platforms are generally underwhelming, so you get what you pay for. We're happy to know that we're providing our clients with the best in quality assurance software.
Pros: It does anything imaginable you'd want to document in the janitorial world. Additionally, the customer support is exceptional.
Cons: I would like to see an overall facelift to the admin side of Otuvy. The look and feel of links seems outdated - would like to see buttons instead and options to duplicate ... small things that would make the administrator's job easer. It just feels kind of outdated, which is bizarre because the finished product is very sleek and modern feeling. Additionally, I'm unsure if I'll ever come to like the new name. "CleanTelligent" was a great name that gave people an idea of what it is without them even knowing. It made things easier to refer to "CleanTelligent" because they could gather what it is, whereas I always have to explain/clarify "Otuvy." I understand the motivation behind a name change, but I really wish it had something to do with cleaning.
Justin S. · Client Success Manager · Facilities Services · July 15, 2025
Overall, we're happy with the software. We would be better off to use more of the features but that's because it's hard to get buy in with operations. I think if the name was branded other than CleanTelligent, it might be considered more widely used as an inspection and inventory system more so than just janitorial inspection.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Janitorial | 1 | 22 | Shortlist |
Domain confidence 99%
Pros: It allows us to track deficiencies and trends so that we can provide more training and emphasis on what we're having issues with. It also allows us to correct our deficiencies before they are a customer concern. Our Federal customer tracks quality using old forms written on paper and often only deficiencies. We have the system that allows us to print out all of what was inspected, the scores, trends we found in our deficiencies so they can be trained to but most importantly, it includes what we did right as well. It's also pretty easy to use for the end users (whom vary in technical skill). The App is convenient to use on the phone and get real time progress and close work orders.
Cons: It's a little tricky getting some of the admin stuff done correctly and then if something is incorrect, you can't remove it, you can only deactivate it so they system gets a little cluttered.
Rebecca C. · Quality Assurance Manager · Environmental Services · November 12, 2021
I love all the customizations - makes customers feel heard.
Pros: The variety of options and customizations is outstanding!
Cons: Deleting and updating can be lengthy and time consuming.
Polly D. · National Director, Quality Assurance · Facilities Services · September 10, 2021
Disappointing
Pros: The QR codes are neat and very customizable
Cons: The back end of this thing is a nightmare! All the packages come with training because the back end is such a slog to get customer's input correctly. It gets even worse when you want to do something larger than just a single room you have to make templets and sub templets and jump from screen to screen trying to get everything correct but you still miss things. The second part is this platform is expensive! We paid 7K to start and an average of $260 a month for less than a handful of users. We then looked at rolling it out to all our sites and our monthly fee would have jumped to over $6800. Compare this to its competitor Swept, which uses a flat rate no matter how many users you have, and it was a no-brainer to switch. The last F U from cleantelligent was when they wanted to charge us $1000 to cancel ever though we had been with them for 3 years. We are going and never coming back.
Matthew V. · Director of Operations · Facilities Services · June 14, 2021
I would still use it but not sure how likely I would be to recommend it in place of other programs but that is just my experience.
Pros: I love the ease and the creativity as well as the expansion of the program in itself. It foes help keep things a bit more organized.
Cons: The customer service is not as great but thats most companies these days, and it seems like the program has changed from when we would use it before at another company.
Ericka M. · Janitorial assistant · Business Supplies and Equipment · February 23, 2021
CleanTelligent allows me to work from home and still communicate with my operations managers and subcontractors. It allows me to know when a work order has been completed and what action is needed. I would recommend this product to others in my field.
Pros: I like the fact that the product is easy to use and set perimeters. It is easy to train a new person quickly on the use of CT. The ability to interact quickly with field personnel is outstanding.
Cons: The thing I like least about the product is when searching in history mode. The delay to find a work order in history is frustrating. Especially when on a call with a client.
Debbie B. · Client Solution Center Rep · Consumer Services · December 9, 2020
Cleantelligent is a good mobile report writing tool for inspecting housekeeping in commercial buildings. I use it 5 days per week and it is very reliable and easy to use.
Pros: I like the ease of use and the automated report writing.
Cons: It is not easy to include a picture with the report. Imbedded. Therefore we must take a picture and email it to the cleaning contractor separate from the cleantelligent report for the same property. I would like for the scoring system to be number driven rather than color coded. I would like the numbers to add up to 100% total to weight incentive paid out for good contractor performance.
JOHN M. · Housekeeping Inspector · Education Management · December 1, 2020
We are able to communicate with customers. This basically replaces emailing for us and we have a very basic inspection set up but not able to properly track or review areas that should be available to us and the customer.
Pros: The transparency in communication between our customers and our company is a beautiful feature. It keeps everyone engaged. Everyone set up in the system are aware of what is happening and any resolutions; everyone is on the same page at all times.
Cons: Setting up new contracts is a very tedious process! From entering the client, location and contact...way too complicated and way too many steps to set up new customers! And Creating templates for inspections, job schedules, etc with all the bells and whistles that I’m sure must be available is also complicated. We’ve been using this software for more than 10 years and still have not perfected it. There is nothing consistent about how it’s set up so I’d never be able to explain it to another person. Is there some type of restructuring that can be done to the system to make it user friendly? I LOVE the concept but, goodness, it’s too confusing!
Angela B. · Executive w · Facilities Services · November 18, 2020
I have been very impressed
Pros: Its super easy to navigate and use. I can log on and in a few simple clicks everything is at my fingertips.
Cons: I like every thing, there is nothing I would change.
Charlotte R. · Account manager · Consumer Goods · November 17, 2020
I haven't used anything else for Quality Inspections but this seems to meet all of our needs and the price point is right for the features available in the software.
Pros: I like the inspection features and electronic notification process. I also like the dashboard feature.
Cons: It is difficult to set up and establish all the locations and sites. Reporting could be better.
Christopher C. · Director or Quality and Compliance · Non-Profit Organization Management · November 13, 2020
Pros: I like that we are able to customize and make a lot of our own content
Cons: I wish we would be able to pull information with the QRC
Carmen P. · Quality Safety Manager · Facilities Services · November 13, 2020
The data and information we are able to utilize provide us with the ability to see the impact and how our employees are performing.
Pros: The ability to tailor the product to meet our needs for inspection and reporting (pulling data) has greatly increased our ability to track how our employees are completing work and for correction. We use the data in a variety of ways, but it has had a great impact on assisting us in directing the training of employees.
Cons: Setting up information can be difficult to complete (sublocation templates), especially when a location has multiple buildings.
Brandy E. · Director Quality Development · Facilities Services · November 13, 2020
I absolutely love this software. CleanTelligent is an integral component of our Quality Control Program
Pros: CleanTelligent has provided us great way of monitoring the service we provide our customers. It allows our team to trend inspection results and allows us to adjust training needs.
Cons: Missing - a manual; there are many features and options within CleanTelligent however, it takes a great deal of time to discover these options and learn how to navigate and design reports.
Wade H. · Operations Administrator · Facilities Services · November 13, 2020
Overall I am happy with the CleanTelligent Software. The software allows you to record metrics and measure performance.
Pros: The software allows you to share performance KPI’s with customers within your organization.
Cons: Some features could use a makeover/ update.
Ty B. · Facility Manager · Chemicals · November 13, 2020
Helps keep the communication open to all involved in the account.
Pros: Taking photos during inspections is helpful on filing an complaint. A picture tells it all.
Cons: There is still a lot I don't know about what all is available on the software.
Mignon S. · Operations manager · Facilities Services · November 13, 2020
I was extremely skeptical at first. I honestly didn't think I would use it as much as I do! Now its the first thing I open in the morning and before bed every night!
Pros: I love the ability to communicate to my team and the customers in real time. in our line of work communication is the key to success! I also have staff who are not tech savvy people and they picked it right up. I'd say its as user friendly as an Iphone.
Cons: I would like to be able to change the bar code system to allow me to send information to my team daily. for example if there was a complaint I would like the information put in the system and supervisor to be able to check off the that it was completed.
Roxanne M. · project manager · Facilities Services · November 12, 2020
Pros: $7a
Cons: To be such a robust and flexible system there MUST be a lot of moving parts. CleanTelligent does have a lot of moving parts to learn and understand. However the implementation plan they have is well planned and thorough. We had hundreds of customers to enter and start but by the end of the training we were very comfortable with how the system worked.
stephanie h. · Operations · Environmental Services · November 5, 2020
Pros: I like how easy CT makes it on the admins to set up new customers, clients and employees.
Cons: Invoicing and licensing would be the two items I found the most difficult with CT.
Rachel H. · Human Resources and Administrative Specialist · Human Resources · November 4, 2020
I work with CT at Harvard, and also work with Smart Inspect which has awesome reports. When not at Harvard I am an administrator of OrangeQC for 5 companies, and 360 Facility for 2 companies and a founding creator in 1999. Your software could be improved in comparison.
Pros: Customizable by our company to fit our needs
Cons: NO GPS Tracking - very important when dealing with sub-contractors.
Jeff O. · Administrator · Environmental Services · November 2, 2020
Clean Telligent plays a major role for our organization. It provides a clear picture for our team on areas that may require more attention and the software gives instant feedback to team.
Pros: The software is user friendly and captures all the information I need to effectively do my job.
Cons: It is very difficult to find a fault in this software for me.
Clifford E. · Safety/Quality Coordinator · Environmental Services · November 2, 2020
Overall this is a great product. It started as a 2 year trial on my contract. It became beneficial to our inspections and reporting to our customers. I soon became what was called a super user. I had agencies coming to see how I used the product and if I could help others.
Pros: I liked that I was able to take the inspection sheet I was already using and implement it into CleanTelligent. It makes our inspections and reporting way more professional. I also like the data collection with charts and graphs. Also the Customer Service is Top of the line. They are always ready to hep.
Cons: Too many options. It is easy to get confused. I only use the options I need and I don't bother to learn the rest.
Justin S. · Division Manager · Non-Profit Organization Management · October 30, 2020
Great overall experience
Pros: Easy to navigate and enter a work orders.
Cons: Need to purchase all subscriptions as users instead of group users
Brint T. · Facilities Manager · Facilities Services · October 30, 2020
Pros: I like that we can customize the software to fit each of our client's needs
Cons: I think there needs to be some work on the mobile app version, doesn't have near the same amount of capabilities
Cedric P. · Partnership Experience Representative · Facilities Services · October 30, 2020
It's an invaluable tool for the company that I work for. It literally simplifies every aspect of my job.
Pros: Everything is digital. Easy to store and share important information.
Cons: The inability to go back and make corrections when I make a mistake.
Brian W. · Quality Control Inspector · Non-Profit Organization Management · October 30, 2020
The representative is always available for a web based teleconference with my team but requesting more cells or programs to be added to the existing software. Requested to be added to the pilot research or or requested to help customize a software program that meets our needs.
Pros: Web based, paperless, intranet between schools users and can be reviewed by end users, school administrators and used to evaluate custodians job performance
Cons: Can not provide us with an individual inspection for each employee, can not give a internal building comparison between custodians, when a employee is assigned to another section of the building the software will not allow you to add a new employee in the section the employee left...it continues to reference the previous employee. The software will only provide us with 5 high scores and 5 low scores for areas inspected in the building.
Arthur B. · Director · Education Management · June 19, 2020
| 2 |
| 50 |
- |
| CMMS | 3 | 22 | - |
| Field Service Management | 4 | 34 | - |