ebase

Pros: The e-base software is easy to use, specifically on a day to day basis, recurring WO functions works well to maintain facilities, asset management is really useful on creating a budget and asses equipment cycle function and replacement. Recently we integrated more and more the system for functions and events and is the only system we use to book rooms and schedule setups of events.

Cons: Assigning a tag to the equipment and tracking inventory equipment, we think could be better linked to residual value of the assets value with accounting department.

Pros: This product is very easy to use. All the modules we currently have we have had no difficulties with.

Cons: Sometimes EBASE does not always have the ability to tweak the software the way you want it.

Pros: To date I personally use the above listed modules and the Board plans on expanding. To date the software has been easy to use and customize to our specific needs. I would recommend the software for any size organization.

Cons: No Complaints so far. We launched during COVID and were still successful

Pros: it is so user friendly both for the administrative and public user, easy to program.

Cons: I don't have anything that I could say about what i don't like.

Pros: The flexibility to customize for our specific organization insures that we can meet our own needs and specific organizational goals

Cons: Would like to see the development of a more defined holistic capital assessment and life cycle management tool

Pros: The software has many functionalty modules that are customized to a certain degree to fit the best use of the organiztion. It is user friendly and the customer care assistance/support is fantastic. I really like the metrics reporting tool since it provides information at my fingertips regarding many aspects of our mantenance and project management service units.

Cons: There are some additional modules that i would like to utilize however they are to be purchased seperatly.

Pros: The software is easy to use and I appreciate how it has removed paper from our work order process. It improves accountability through the direct assignment and tracking of work orders. It has reduced work order completion times and improved tracking.

Cons: It can be difficult for tradespeople to use the software on a phone because of the limited screen sizes on most phones. We have adapted by providing iPads to staff.

Pros: Easy to use for myself and the public users for Community Use of Schools module.

Cons: Specific reports are hard to locate. It would be great if there was an option to enter in the specific information required and generate a report.

Pros: $7e

Cons: As will all software, there are some features that do not work exactly how I want them to or I would like to have. That said, the eBase development team is very open to receive suggestions for continually improving the software, and some of the changes we have requested have been implemented.

Pros: Easy to access data quickly, for trends, how it ties in with our work order system.

Cons: Which there were more available programs like confined space entry, that ties in to our work order system.

Pros: Very easy to access and use. And many options that covers all our needs

Cons: It would be better to have a better way to fill out some logs when they are overdue.

Pros: Modules are very easy to use for new users. The layers of Config are easy to understand. CSR provide excellent, timely service with very detailed explanations.

Cons: - I think biweekly log with work order schedule, doesn't have option to match, therefore creating a manual log is the only option - More filtering with logs module, would be helpful

Pros: Reporting, KPI's, ease of use, once you know one module, it's fairly easy to navigate other modules

Cons: Making changes to our "back us". Because we have used this system for so long; the initial set up does not always suit our needs but to go back and make changes seems difficult

Pros: The ease of operating and the additional modules that tie into each other, the capabilities of using active directories and merging outside training to a central location

Cons: Would like to see a more advance project management module similar to Procore

Pros: Customizable, tracking of inspections, and record keeping.

Cons: Had difficulty for a little while trying to update changes to the inspection template. Finally figured it out.

Pros: Easy to use. Able to help reduce time in processing permits, keeping renter information up to date, and producing reports. Also have received feedback from renters saying they like the ease in which they can request a booking.

Cons: When booking monthly I still cannot get the proper dates to come up for each month. EG. 2nd Tuesday of the month. I have to manually change for each month.

Pros: ease of record keeping. access records form anywhere. able to do stats

Cons: so far nothing that I have found is a con for this

Pros: The software is easy on the eye. The web page never looks cluttered or busy. The information is presented in a format that flows logically.

Cons: Could use more tutorials for configuration steps to creating assets, schedules and inspections.

Pros: Ease of use, Not an accounting software with a maintenance add on.

Cons: The amount of time closing work orders.

Pros: Easy tracking of accounts receivable, web-based, user friendly for general public.

Cons: How it prints out every single day on the permit, rather than a range of dates/times.

Pros: Ebase has been a great product to use and grow with our school Board, We have slowly added components on as required and increased our users from office staff to on site staff as well as custodial staff. Customer support has been exceptional with responses and questions and have been able to tailor to our needs. Very user friendly.

Cons: The only con was getting our 500 staff trained on this program as we switched from a completely different type of program for our work order system. Ebase helped with multiple training sessions as needed and willing to set up virtual sessions to be able involve all parties.

Pros: Starting over 10 years ago, eBase was our organization's first Facilities Management Software implementation. eBase provided the custom functionality we needed as we developed and brought out facilities organization into the future. As an organization that operates and maintains a significant number of assets with limited resources, the solutions provided by eBase met our needs without being overwhelming. We are still in control of how we want to operate and eBase is able to configure the software to function the way we need it. The implementation and support team at eBase is very easy to work with and helps us learn from other customers' successes as we make continuous improvements and expand on what the product has to offer.

Cons: Currently, I have no outstanding issues that eBase has not addressed.