Trainual

Pros: I really like how Trainual helps us centralize communication and legal processes for our teams. It's great that we can test our team members and track their progress with training. Trainual has solved the issue of having scattered documents because everything we need is centralized, and everyone uses the same information. It's fantastic being able to know who is engaging with the content. I appreciate the capacity to include presentations and YouTube videos, which was initially tricky but ultimately very useful. The platform also allowed us to update our training library with pre-recorded YouTube materials, making everything easily accessible. Overall, the training sessions were highly productive, and the setup was quite smooth. This organization and centralization have been really helpful for us.

Cons: Not much, we are very happy with Trainual and the provided solutions for our company. all our trainings are being tracked

Pros: It’s really easy to use and didn’t take much effort to get started. The layout is clean, so you’re not constantly explaining it to people. We haven’t fully rolled it out yet, but even in limited use it’s been helpful having processes in one place instead of scattered everywhere. Also, their customer support is top-notch—quick, helpful, and easy to work with.

Cons: There are a lot of features, which is nice, but it can feel like more than you need when you’re still figuring out your structure. Since we haven’t fully rolled it out, usage has dipped a bit while we work on making it more of a core system. Some areas could also be a little more intuitive, especially when setting things up.

Pros: The ease & ability to streamline training processes for scalability and growth at our small business. Customer support is excellent, they are always there to help with any questions I might have. The ability to upload documents for employee review and ensure they have read through policies and processes.

Cons: The inability to upload videos directly without using an iframe link. I do wish there was a feature that showed hours spent on trainual for each employee.

Pros: They have improved the main dashboard page when first logging it making it more fun and able to see leaderboards. Clearly see what % everyone in the workplace is at. A good visualization and consolidation of data.

Cons: Nothing I can think of. I think it can still be confusing which items are best to be a Policy vs a Process vs a Subject. Im not too sure if its better the content we have should be a certain type?

Pros: Training new employees has become a moving workflow with Trainual. Everything is so organized and it helps keep our employees on track.

Cons: Any little change to any page sets back our 100% completion. Some changes do not require users to do the whole module again.

Pros: I like that its has a clean, intuitive interface, both for creators and learners. You can structure content quickly using templates and modules without tech expertise.

Cons: Trainual is fantastic for processes, but it’s not built to be a full knowledge base like Confluence or SharePoint.

Pros: This is the best tool for teaching all employees the company’s processes—simply amazing. Makes the job easier.

Cons: The IA could be a bit more helpful; right now, it feels somewhat limited. There definetly room for improvement in this topic.

Pros: Undeniably the ease of use. The developers emphasised a company setup process that is intuitive and easy for a training coordinator of any level to use. I'm the primary training admin for our company - and as such the legwork involved in setting up and configuring training platforms has a very real impact on my time. This undeniably makes my job easier.

Cons: No API to pull training metrics. We live in the age of AI and vibe-coding. Any reasonably tech savvy person has workflows and MCP servers that work with API's - and it is a sore point that Trainual does not yet have this.

Pros: What I like most about Trainual is how user-friendly and efficient the platform is for organizing and sharing information. The intuitive layout makes it easy to create, update, and access training materials without a steep learning curve. The AI features are especially valuable, as they help with writing and refining content, which saves time and improves clarity and consistency across documentation. Trainual also does a great job of centralizing processes and knowledge in one place, making it easier for team members to find information and stay aligned. Overall, it simplifies onboarding, training, and knowledge management, which improves efficiency and supports consistency across the organization.

Cons: One of the aspects I liked least about Trainual is the formatting experience, which can be tricky and sometimes inconsistent. Adjusting layouts, spacing, and text styles does not always feel intuitive, and formatting changes don’t always apply uniformly across sections. This can make it time-consuming to achieve a clean, consistent look, especially when creating longer or more detailed content. At times, it requires extra manual adjustments to maintain consistency, which slightly slows down the documentation process.

Pros: Trainual is so easy to use unlike so many software platforms. When you use Trainual you can build a complete training program (I just did that for a client) or use it for one-off needs for communication with your team. AND you can easily verify who has completed which tasks.

Cons: I really cannot think of anything I don't like or anything I'd change at this point. In some cases it takes two clicks when editing to get back to the other courses I'm working on. That's minor, once I did it, it became a standard operating procedure.

Pros: It's a fairly easy to use platform that gives us the ability to provide training moduels for our staff on any topic that we need to cover.

Cons: The renewal process is often difficult, and the user interface isn't always as intuitive as I think it should be.

Pros: It was promising from the sales team, but the system is not great. Some of the features are useful, I am unsure if this system can be used in any company.

Cons: - If you want to disengage out of Trainual, there is NO WAY to download or move data -There isn't a way to download in bulk

Pros: I like trainual because it gives us tons of information on the trainings required for our company. There's also the directory where you're able to see the faces of everyone who is in the work place.

Cons: There's not much that I can find that I don't like about Trainual. We are able to find all the trainings needed per role.

Pros: Trainual is incredibly user friendly with easily accessible features for the backend AND front end users. Our Team uses Trainual on a daily basis as it has the playbooks that our various Teams utilise for everything that they need to know or learn more about. I also love that you are able to share other department playbooks with everyone so that Teams have a clear overview of everyone's responsibilities and what is expected of them. Trainuals customer service and community is super helpful and I regularly find myself reading through what other people have posted to learn more about the features we have access to. They implementation Team is always looking for new ideas and very happy to take on suggestions from the users.

Cons: Sometimes the mobile app is a bit slow and it doesn't have all the features that the computer version has - we have a lot of Team members on the ground that use the mobile app and rely on it for information while on sites.

Pros: Its ease of use & their onboarding was very helpful getting us up and running. Our employees talk about the ease of using the platform.

Cons: They are no longer able to partner with Loom to make easy videos. With Loom the videos just integrated with the trainings we created.

Pros: Org chart is wonderful with all the staff and leadership viewable, content creation is also great with the AI generated summaries and help writing trainings.

Cons: Tables are difficult to work with and are not easy to navigate, changes in management are difficult because each staff member has to be changed individually if management changes

Pros: Trainual makes it easy to build and manage a structured sales playbook without overcomplicating things. I like how flexible it is to design, rearrange, and update pages as the content evolves. As someone developing over 70 hours of material, that flexibility matters. I can organize everything by role and process, link in videos and tools, and keep it all in one clear, accessible system. It’s also been great for the team. They can open a section and immediately find the latest information, templates, and training materials without digging through shared folders. It keeps everyone aligned and saves a ton of time.

Cons: As an administrator, it can be tough to keep track of comments and feedback across a large amount of content. With over 70 hours of material, I’d like an easier way to see when someone leaves a comment and jump directly to it instead of having to search through individual documents. It’s a small thing, but it would make managing and updating content much more efficient.

Pros: Being able to use it as a way to store our processes as well as company documents. We also use Trainual for New Hires.

Cons: I can’t relate. I love Trainual. Trainual is everything we needed for our company. It makes our lives in the TA and HR departments much easier.

Pros: Search function, UI, able to add gifs to articles, have a reminder on how much of the training an employee have completed.

Cons: Cost, inability to export out in a good format or easily export the documents out, they used to allow you to do editing of photos inside the app, like putting arrows and boxes around important areas but not anymore making writing new training materials much harder.

Pros: Great customer support and really helpful for the team. It is worth the set up time you will invest to get this going. It is so helpful for your business management and onboarding.

Cons: They make changes frequestly so sometimes if feels like you have to relearn the systems. Customer support is always there to help and there are plenty of online tutorials.

Pros: I love the Employee management as it help us to work as a team and make it easy for us to catch up by storing data or subject that we need to learn

Cons: So far, none as it help us to be updated and it help us to work as a team and make it easy for us to catch up by storing data or subject that we need to learn

Pros: Trainual helps us in HR department to ease the onboarding process/training purposes for our employees.

Cons: None so far! We at the team really loves the trainual when it comes to user friendly function. It can be use in phone and desktop.

Pros: I really enjoy that Trainual is easy to navigate; its structure is very organized and straightforward. Whether I'm navigating through modules as a viewer, or creating content to teach others, the tools make it easy to digest and create material in a simple and stress-free way.

Cons: It's difficult to find downsides about Trainual, but if I have to pick one, I'd say that it's a bit distracting or necessary that my training progress changes to incomplete whenever my teammates add a new page or publish additional content to a Trainual that I previously completed.