ShowingTime Appointment Center

Pros: Easy to get ahold of them on the phone and the app works great.

Cons: I have had one issue when entering info on a listing that was taken care of with a 10 minute phone call.

Pros: It sends out the notifications and details to clients consistently and garners feedback from showings and sends it to clients.

Cons: I wish that there was an integration to schedule a showing right from the listing ads.

Pros: The customer service is fantastic. You can customize a showing in all the ways you need to.

Cons: It is really confusing to add restrictions to a showing. It is easier to call a customer service person and have them do it.

Pros: ShowingTime is easy to use both on the computer and on the app on my phone, and has a multitude of functionalities that actually work! Making showing requests is extremely easy from the buyer's agent side, and giving your seller control over when to show their house is empowering to them and saves the seller's agent a ton of time and frustration. For the most part, using the program is extremely intuitive.

Cons: The app sometimes glitches, and the "Near Me" function when searching for properties near your location often doesn't work even when all of the proper location sharing settings are turned on and you have signal.

Pros: The fact that it has an app is lifesaving! It's very user-friendly. The few times that our clients have experienced an issue, it's been easy to figure out what the problem is and how to fix it.

Cons: I wish the calendar blocking/'create showing rule' feature was easier to use.

Pros: The ability to click "Schedule a showing" and see the available showing times has made my life that much easier, as opposed to having to dial the number for the listing agent and have a conversation with them each time about when I can come show the home. It is such a time saver, and helpful for everyone involved, I also love the option that the seller's themselves can accept or decline showings on their own phones and see feedback on their property as it comes in. I don't always use this feature but I love that the option is there when necessary.

Cons: I think the feedback questions are good and bad at the same time. I like the automatic feature of asking for feedback but some of the questions could be updated such as "rate your overall experience". If someone had a bad experience It would be useful to know why, if it was an external factor such as a neighbor, or if another agent with client's made it less than ideal, or if it was the home itself that smelled like dog. To know if someone had a bad or good experience alone isn't enough information to be useful. Also, I am confused by having to rate the listing, am I rating it against other listing's i've seen, and if so, why?

Pros: convenience of not handling my own appointments

Cons: Their billing department is horrific! I got hung up on after holding for almost an hour!

Pros: I have used them for a long time. Mergers happen and has not affected the system

Cons: Nothing so far. I am a solid user and will continue

Pros: Easy to schedule appointments, and it sends multiple notifications quickly. You get a confirmation or decline to your phone, or email at the same time.

Cons: Occasionally, there is no option available to specify what time you want an appointment for so it's blocked out.

Pros: I like how easy it is to schedule appointments with other Realtors when I have clients that need to see a home they have listed. In the past it would take about 15-20 minutes to schudule showings on homes after calling on Realtors...now it only takes about 5 minutes.

Cons: At this time I cannot think of anything I dislike about ShowingTime. If anything comes up in the future I will definitely post about it.

Pros: Showtime has become a staple in my business and my marketplace, along with many other surrounding market places. It makes it so easy to record showing feedback and slap it into a report for our sellers. Love the automation and ease of this app.

Cons: Showingtime was just bought by Zillow....AH! This is a huge privacy and confidentiality issue. Because of this, I'll be writing my MLS board to request a new app for our area.

Pros: The responsive support and ability to get your showings set up online or on the phone. They are professional.

Cons: My suggestuon for improvement is to make the app more like the computer version where you have more control.

Pros: I really love the amount of information I can find on the properties I request, within the app.

Cons: Sometimes, the app stalls when I arrive at a showing. Other than that, it’s been perfect.

Pros: Quick response time. I have been using showing times for few years and I always had a good experience using showtimes to book and manage appointments

Cons: I like everything about showtimes. I have nothing negative to say

Pros: Easy to use, lots of great features online, app for mobile use

Cons: All features (like mass update to showing agents) not available on app.

Pros: The ShowingTime Appointment center is a great feature as it saves us so much time. We can rely on this service to schedule showings on our listings and we receive notifications via email, phone call, text, or through the app when a showing is confirmed. Feedback requests can be automatically emailed to the showing agent depending on your preferences. You can customize the feedback questions to fit your (and your clients) needs. Saves a lot of time that would normally be spent calling and emailing agents. If you speak directly to an agent about the showing, you can enter the feedback manually. Other services that allow online appointment scheduling do not offer a call center for scheduling showings, so this is very beneficial for clients and agents who are not tech-savvy.

Cons: $90

Pros: All of the agents we work with love using this feature, and so do our customers. It is an easy way for agents to schedule tours and keep everything organized.

Cons: The only con is having to manually input showing instructions for each listing. I wish they would auto-populate based on our preferences.

Pros: Easy to use mobile app 24 hour appointment call center Broad brokerage use Client feedback Reporting

Cons: Setup can be confusing at first Not cheap Getting other agents to call the appointment center Mobile app is great but missing a few features

Pros: Mostly working with listings, so it saves me from having to deal with appointment requests and/or cancellations.

Cons: Only con would be the requesting feedback option, would like for there to be more options and customizable.

Pros: Accessible from anywhere, including your smartphone.

Cons: Worst experience ever! They double charged me for listings and I have been literally begging them to refund the double charges. They have a broken accounting dept that tells you they will speak to their managers and get back to me but that never happens. Then, I call back and we try it again! They tout a One Time Fee for the Life of the Property and that is not being honored! Check your invoices and you were likely double charged as well!

Pros: The ability to schedule access and appointments 24/7 without having to always communicate with a person is phenomenal. It’s also great when last minute appointments have to be scheduled.

Cons: A way to allow customers to schedule showing requests directly could be beneficial to agents and provide for faster response rates.

Pros: I didn't like anything better about this software.

Cons: The website is hard to navigate compared to other showing services I've used. It could be formatted much simpler but was probably designed by a computer programmer and not a realtor. I need to add notes for myself to the listing so that I can keep track of feedback (after the initial feedback has been given) If an agent responds that there is some interest, I want my seller client to know that I have contacted that agent for more info, etc. I called showingtime and asked how to do this. The representative agreed it was a great question but she didn't think it could be done. I also want an easy way for my clients to see feedback. I called yesterday and was told just to add my client to the contacts. My client doesn't need to know when there is a showing but thats now what is happening. I just want the to see the feedback. CSS was so MUCH BETTER!!! AND THE BLOCK OUT FEATURE! So complicated. CSS it took me 2 seconds.