Yardi Breeze

Pros: My favourite feature is being able to add attachments EVERYWHERE. Nothing supports information like documents, pictures etc. And the hyperlinks of not having to go back to main menus to access a different area.

Cons: Response time hasn't been ideal for questions and concerns. I had discovered a new way of linking the MRs to the batch payables after a maintenance webinar and then two weeks later there was an update, and I no longer could do it and while a concern was sent and asked for assistance, it's not been resolved nor was an alternate solution suggested

Pros: Able to streamline management of multiple properties finances in one system, and platform. Tenants are able to make property payments, and view outstanding ledgers, which makes communicating charges a plus.

Cons: We would like the ability to create a customizable report that tailors to our business needs, currently there are standard reports, and the customizable ad hoc report does not adhere to the functionality we are looking for.

Pros: Simple to understand how to operate the basic functions. There are usually only 1-2 clicks to get where you need to go. That built in efficiency is nice for busy people trying to knock out a lot of tasks in one day.

Cons: Our version of Breeze seems somewhat limited in comparison to other platforms. The other issue is there should be more ability to open new tabs. Certain reports or areas will only let you leave the screen you are on when it would be more beneficial to preserve that tab and look at the info you needed on a new one.

Pros: Yardi Breeze makes managing every aspect of your property not only easier, but more efficient as well. Everything is intuitive and easy to understand no matter if you are brand new to the system or a seasoned veteran.

Cons: If an error pops up on screen, it would be nice to have a clickable link to a support page for that exact error code.

Pros: I love the price point of Yardi Breeze. It is user-friendly, supports various sources for rent collection, and streamlines day-to-day property management and tenant communication. You can easily customize high-quality monthly operating reports for stakeholders from their standard templates. When needed, the system provides great resources to help resolve issues, along with excellent security controls.

Cons: Although Yardi Breeze is a great system, the inability to have a "View as tenant" feature makes troubleshooting difficult and inefficient when trying to provide high-level customer service to the residents.

Pros: It has a very simple user interface. You can easily find the functions you need. One of the best function I see in Yardi is how the Bank Reconcilations can be easily done.

Cons: Sometimes it gets laggy or slow. Especially during peak seasons, like month ends. Sometimes I have to change from Edge to Chrome or vice versa just to get it going.

Cons: I signed up in Nov 25 and the setup was slow and painful. After 5 months of no go live, the set up was cancelled and the lead person was rude.

Pros: Yardi Breeze is very easy to navigate through. Took me only a few minutes to be able to navigate through the owners list and accounting areas.

Cons: So things you have to make several steps to use it. Violations is kind of hard to setup. It has several different steps, I think it could be streamline so when you set up one violation you could make it any association by a drop down menu.

Pros: Ease of use for basic accounting software. We primarliy use Breeze for accounting and contact information managment. We would like to incorporate the portal more for better tenant interaction

Cons: Lack of availability for personal help and training on the software. There is a steep learning curve, and with ongoing operations its difficult to set aside time for the Yardi University. There are times when one simply needs ot be able to get someone on the phone and get an issue solved, instead of having to jump through a dozen hoops and get pointed to a chat bot to assist.

Pros: I like very much the Unlimited attachments. The value for money is good and the customer support is great.

Cons: Can't do right click -> "open a new tab" to open an item without loosing my selection. I regret there is no API and not enough IA.

Pros: Accessible from anywhere. Yardi has all the reports that we need to manage properties in our portfolio.

Cons: Rent Cafe does not have features that allow incentives for tenants to sign up. There are also bugs in the app which create some difficulty for tenants.

Pros: Yardi Breeze is user friendly. Making rent receipts through it is easy and I like how you can view the tenant information really fast.

Cons: I don't like that there's a usage limit on chat help, so I think it may be more helpful to eliminate that limit.

Pros: The ease at which I can search for and find an updated (and archived) roster of my portfolio of buildings and tenants, and what’s going on with them.

Cons: It is a little clunky. I have had some trouble in the past finding a record I need if something didn’t save correctly regardless of being updated.

Pros: $80

Cons: I like everything they make my job easy. The only small improvement i would want to see is emails and phone Info on the Accounts Receivable report like in the Tenant Delinquency report.

Pros: I use it for tracking maintenance and I love it! It’s so easy to see what needs to get done, schedule. I also love that I can see exactly how much work my technicians have completed in a day.

Cons: It doesn’t do certain things that I would like it to . But most importantly, it’s very difficult for our technicians to get on from their phones. They have to constantly do verifications. They get closed out of it often and it’s too lengthy of Process to get back in

Pros: Notably, Yardi Breeze is the most user friendly platform for property managers. It is easy to use, even without training. With training, it is by far the best option for property management.

Cons: Unfortunately, the software is expensive and not ideal for small projects/managing only a few tenants. Additionally, it is hard to get phone support when needed (and chat support seems to have more of a wait these days as well). Furthermore, the RentCafe platform could be more end-user friendly for tenants by making the site easier to use and/or providing chat support for the tenant-users directly.

Pros: I like most that accessibility to the software is ease. The database is easy to use. Easy to teach new staff.

Cons: We were not taught the software before we started using it and therefore had alot of mistakes in the beginning. When contacting tech with questions, it sometimes takes a few days to hear back.

Pros: I really like how easy it is to use Yardi Breeze. it is easy to complete all of my task for the month

Cons: the only thing I don't like about this is having to sign in every 7 days. Can we please go back to the old way?

Pros: Ease of use. The user interface is extremely clean and easy to understand. I can run a report for any information I could possibly want about my properties.

Cons: Two main cons: 1. Slow. Almost daily, for at least part of the day, Yardi is extremely slow - taking several minutes to run reports, upload files, and even load pages. 2. Lack of property-level data. It would be helpful is there was a place on each property's page to save information like the property's taxing authority and parcel number, regular vendors used at that property, etc. One other thing, please don't make me change my password every month or two. This is going to result in me writing the current password on a piece of paper on my desk - defeating the security purpose of a password in the first place.

Pros: The platform is very user-friendly and intuitive. Cloud-based access makes it easy to work from anywhere. Navigation is simple, and key functions (rent posting, work orders, reports) are easy to find. Customer support is responsive and helpful.

Cons: Some functions feel limited compared to full Yardi Voyager. Reporting customization could be more flexible. Certain processes require too many steps and could be streamlined.

Pros: It might be good for a smaller property, but it has not worked well for our student property. We have learned a few workarounds for the limitations it presents.

Cons: Customer service, RentCafe' issues. I don't believe it was meant for a 768-bed student housing community, but they did not tell us that when we were looking at the software.

Pros: Just getting our portfolio transferred over to Yardi with the assistance of the Yardi support staff has been great! The entire team has been a huge help and explained things along the way. We are finding the use of the platform to be very user friendly as well. Each day we are excited to learn more aspects about the software.

Cons: The only thing I could point out at this time is our company only does commercial HOA's and the association platform for Breeze is highly geared toward residential and not commercial use.

Pros: It's easy to manage tenants, look into their ledger and stay on top of unit availability. Customer support is always quick to answer, and I like that there's a chat feature so I don't have to call in with questions. It's definitely made managing our tenant base easier and smoother.

Cons: I wish there was an app for the management side, otherwise we're happy with what it offers and how it works.