Condo Control

Pros: Great learning Curve, fantastic tool for Property management and very secure. Its information at your fingertips.

Cons: There is nothing not to like about Condo Control. It is a one stop shop that provides everything one needs to manage condo corporations.

Pros: Condo Control is an excellent platform that is navigated with ease. I have no complaints with system bugs, and the tech support is top-notch! I prefer this platform over other similar platforms

Cons: The only con that I would note is that it is pricy compared to other similar platforms on the market.

Pros: I like how intuitive it is. It is very easy to use most features with very little instruction. I enjoy using the report function, as there are so many things you can customize.

Cons: At some point there was an update that removed automatic paragraph spaces from announcement. Some workspaces have no paragraph spaces for service requests as well. You can copy/past the space manually but it is annoying if you have bullet spaces.

Pros: I have been using Condo Control to streamline communications, track owner requests, and manage documents across multiple properties. Overall, it has been a very effective platform for improving efficiency and transparency with residents and the Board. Centralized Communication: Emails, notices, and requests can all be managed in one place, reducing missed messages. Document Management: Condo documents, meeting minutes, and forms are easy to share and access for owners. Customer Support Response Times: Support is generally helpful, but urgent issues occasionally take longer than expected to resolve.

Cons: Mobile Experience: While functional, the mobile app can sometimes be slow when uploading large files or navigating between modules.

Pros: Platform's layouts are easy navigating on all menus, great ideas to organizing CC tutorials, platform is reliable, customer friendly. Thank you [sensitive content hidden]!

Cons: Yearly cost that is currently higher than other Canadian providers. The CC team keeps changing and I never know who is our current representative for our portfolio.

Pros: Service Tickets, community announcements and file Library has been a great assess for Managers tracking and keeping the community update date.

Cons: The amenity booking calendar and the event calendar can be synced, and given the number of social events in our community, having them integrated would be extremely helpful from a management perspective. Owners tend to rely solely on the event calendar, and when they book through the amenity calendar without seeing a conflict, they assume their booking is automatically approved. If an event is already scheduled in the event calendar, that time should not appear as available in the amenity booking system. I understand this may not be feasible for all sites, but having the option to sync the two calendars would greatly reduce confusion and improve workflow

Pros: Improves communication and promotes accountability. Makes managers look good in the eyes of residents and boards.

Cons: No negatives. The product delivers what is advertised. Would highly recommend to any condo corp or HOA

Pros: I love the fact that we can use Condo Control to keep all of our files organized and ease of communication to the residents.

Cons: There is nothing that I don't like about Condo Control except maybe the price is a bit high because we have the full subscription.

Pros: It works well overall for communication in our community. We use the posting of notifications regularly. Their customer service help is usually very swift and professional.

Cons: Sometimes a little tough to figure out how to do things. Could be streamlined how to add and subtract new board members, edit roles, etc.

Pros: The ability to track documents, service requests, tasks, etc. The platform is easy to learn and navigate, and provides a lot of useful features as both a unit owner, and a board member. I also like how our property managers, [sensitive content hidden] , set it up for us, so the cost is included in our PM fees making it a worthwhile investment.

Cons: I sometimes find that I do not receive the appropriate and necessary email updates when board tasks are created/updated. I can mitigate this by simply logging in regularly, but sometimes updates need to be made asap.

Pros: What I liked most about Condo Control is how easy and intuitive it is to use. The platform keeps everything organized in one place, making tasks like communicating with residents, tracking service requests, and managing documents incredibly efficient. I especially appreciate how seamless the announcement and notice features are—it saves so much time and ensures everyone stays informed. Overall, Condo Control has made day-to-day property management smoother, more streamlined, and far less stressful.

Cons: What I like least about Condo Control is that some sections feel outdated and require too many clicks to get to simple information. For example, navigating work orders or searching for past requests can be a bit time-consuming because the filters aren’t always intuitive and the layout isn’t as streamlined as it could be.

Pros: Very simple to use, good to add residents, excellent source of residents data base, easy to make reservations.

Cons: I have no concerns, the system is really accessible and organized, anything else to be added so far.

Pros: Flexibility and accessibility. It’s easy to access and navigate through the platform. Help is available through customer support.

Cons: I wish I had something to say here but my overall experience with condo control has been nothing but Great.

Pros: Easy access to the resident’s database , contact information through cell phone from anywhere in case of emergencies.

Cons: Bugs and issues slow down the application sometimes but usually will be resolved by next software update through condo control

Pros: Friendly use and very efficiant in our day to day work . Most important reports generate from this soft!

Cons: I have problem to generate repoet for pendinng issues at managment request reports. Needs to be improved this features!

Pros: Control and Owners' information is very important tools. As far as I mentioned it is very important to have it.

Cons: Incident Reporting needs to be improved or in a separate folders to go quickly directly to the folder.

Pros: Ease of access, great cost saving, ability to use features for resident use, the file library has been great to keep historical data

Cons: Customer service is lacking, not always consistent, the database still needs work with being updated by management directly

Pros: Very helpful tool, nice interface and good support from their team. Improvements all the time, and listen to customers

Cons: Incident report needs to be improved, needs to see photos in the report and in the security consoles

Pros: User friendly. Unit files are very clear and easy to edit. Loved the templates in announcements. Welcome emails draft are a catchy.

Cons: When you have a portfolio, when you send announcements, it doesnt clearly tell if your sending it right for that specific corporation

Pros: The platform is user friendly and easy to navigate for staff and residents. Also, the user interface is great.

Cons: My only critique is that the announcement attachments redirected to another screen? I wish it were PDFs.

Pros: Ease of use and the huge amount of features that can be used to make all of our lives easier, especially with the mobile app

Cons: I wish I would’ve known about it earlier, but don’t have any improvements I can recommend. So far with my use of the product things seem very straightforward and easy to use the interface.

Pros: Looks and functionality of the site. Easy to use platform for the resident's. Easy to reach out for help. Resident postings section is great. Nightly updates help to ensure system functions with most recent information.

Cons: Being misslead about automatic booking cancellations when we previously asked when shopping around for a new resident platform.