Lucernex

Pros: The layout of the screens are great, easy to navigate. I also really like the lease management of Lucernex

Cons: There isn't anything specific in lucernex that I least like. Its a great resource for me as an accountant

Pros: I like the speed of the system and support that we received during implementation. We were able to implement the system on a significant time crunch, so we received great support from [sensitive content hidden] and the rest of their team behind the scenes. The system is pretty intuitive to use for everyday tasks and training the team wasn't difficult.

Cons: Transitioning from Tririga was bit more challenging than expected since in Tririga vendors are tied to the store rather than each individual payment/recurring expense. I would like to see the vendor tied in at the store level rather than at the payment level.

Pros: It is able to cover a variety lease types and situations. While many portfolio management software's fit one type of situation or another, Lucernex can adapt.

Cons: It is not user friendly and feels very cluttered. It takes a new user a lot of time to learn the system, so it is difficult to get other teams to adopt the use for data look up.

Pros: I really like the ability to easily create reports and add information that can then be easily exported.

Cons: When our company first started using Lucernex, it took some time to learn the system. I felt that it could have been a bit more user friendly.

Pros: Great software solution to maintain lease management and its value for money. Also have good customer support.

Cons: Can involve more AI features to the platform and also make UI more interactive. More features can be added in reference to make it more user friendly.

Pros: It is somewhat easy to navigate through. The Lucernex user groups have been the most helpful and the communication in the monthly meetings I find helpful.

Cons: The look is dated. The uploaders are difficult to use, the help notes are vague, the reporting filters and customizations are difficult. The new updates are communicated, but unclear if the user company has access to them.

Pros: Most, I like that it keeps all of the Lease Management together and concise. It is very easy to use, generates multiple types of reports and works well for the Tenant side of things. It helps to keep track of charges, increases, covenants/clauses, etc and is completely buildable for whatever you need it to do.

Cons: There are frequent times where it becomes slow and unresponsive. More than I'd like. Sometimes it can happen at the same time each day.

Pros: It is a great product in theory. There is so much potential from a database and project management perspective that it could be a super powerful tool.

Cons: The final execution of the product does leave a lot on the table. Small gaps in the system make it a less powerful tool. Getting changes implemented with Engineering is an awful experience. Once something is taken on by them it is just sitting in a black hole.

Pros: Easy to navigate and easy to find information for leases. Very organized. Lots of helpful fields....

Cons: reporting needs some work. Sometimes the names of the reports can be misleading. Reports may also take a while.

Pros: Depth/granularity of data manipulation is really powerful and the ability to further customize MOST data with Javascript is game-changing. However some data is not accessible in JS and that would really enhance our process if that were to expand.

Cons: User interface is less than desirable. Lacks some QoL seen in modern web experiences. Search is not retained which is annoying when digging through the hundreds of reports. If you click into a report and its not what you wanted, you have to enter your search term again. I wish that Invalid workflows/tasks could auto-fix themselves if for example, the project membership requirement is rectified.

Pros: Using the recovery tab to process reconciliations is very helpful. Having the system calculate total that are entered in and being able to process them directly to the vendor when complete is a huge help.

Cons: Lucernex does tend to have a lot of times when it runs slowly or has technical issues that cause a delay in getting work done.

Pros: The system runs all calculations automatically through the system by contract and by terms. The system supports both US GAAP and IFRS calculations and allows us to set up separate profiles with a clear audit log showing who performed each action. This significantly enhances the efficiency of our control review process. In addition, the system retains inactive profiles, enabling us to trace historical changes and updates when needed.

Cons: For quarterly lease reconciliation, when we export the report, we notice the the certain profiles are incorrectly classified. For example: a profile such as ABC may be mapped to XYZ. In these cases, we need to make a manual adjustment.

Pros: Most of the information I need is online and easily accessible. It is an online system, so I can access the needed info from any device - I do not have to be on my work pc.

Cons: It is not the most intuitive system, sometimes difficult to use. Generating reports can be a challenge.

Pros: I like the contract management and tenanat management side of things. it is easy to abstract leasing and put the information in the system, we have a good system for that and updating contact info.

Cons: That you have to pay anytime you want any true customer support besides opening up a ticket that is hit or miss the emial communication is difficut sometimes a meeting is required.

Pros: The flexibility of the software. I am able to adapt the pages, forms, workflows, etc. to meet my business processes/requirements. I am able to identify various solutions to a process and determine which solution best fits our needs. Other things I like are the communication tools that are available (workflows, forms, schedules, etc).

Cons: Reporting module and cross-table report limitations. Inconsistencies in some of the system admin pages, legacy information that should be removed or changed, terminology differences within the product. And the biggest issue is around the Ideas portal and the product roadmaps.

Pros: That you can set up a site and full project to it and works internally. The other departments are able to see and download the info. that matters

Cons: It's not transparent amongst all other channels or functions. Wish it had an AI aspect to it as well

Pros: It is an adequate lease management system for basic storage. The layout is somewhat easy to use once you learn the system.

Cons: The reporting is awful. Trying to create custom reports is nearly impossible. This system looks to have been created by IT professionals without the input of actual users. The system times out and kicks you out while reviewing documents. Overall, this is not one of my favorite database systems.

Pros: Ease of use. I am able to enter payments easily and find information and documents easily. I like using the Retro payments where they show the additional payments or credits in the Expense Schedule. Now just need to see how these help with reporting.

Cons: The "Add Expense Schedule Tab" I previously used LX at a prior employer. You used to be able to review the rent schedule and make edits before the charges posted. If you mistype or entered something wrong, you cannot fix it before you post to the account. Then only a manager can remove the charges so you can start over.

Pros: Quick access to basic cost and lease information. You are able to run many types of reports with costs summarized neatly.

Cons: Too many subscreens and buried information. There are many instances where there are multiple areas to input information or find information making it redundant and somewhat cumbersome.

Pros: Our accounting team says that, now that the initial kinks are worked out, it is fairly easy to pay the rent and certain types of reporting are easier.

Cons: We cannot SEARCH and Landlord Contact info is very jumbled or lacking! We need to be able to search not just for Store # or City, but for Landlord names, Property Management Names, Addresses of the Store or the Landlord, Development/Complex Name, etc... and that is not available. We are relying on our OLD system for this level of searching which we use on a daily basis.

Pros: Integration to other systems is straightforward. Onboarding new users is straightforward with the simple user interface

Cons: Reporting within the LX environment could use an overhaul. Even simple queries seem complex unless you extensive experience or time to research.

Pros: i'm used to it and very well versed in it - it's set up in the same way that I conceptualize commercial real estate - it's customizable to the firm

Cons: it glitches sometimes, i am used to them and know when they will arise though - it times out in too short of a time span