TenantCloud

Pros: Manage rental property expenses with ease, using easy to fill in forms. Quickly access information regarding multiple properties in one place.

Cons: Initial financial language was difficult to decipher for a novice. Able to manage all aspects of your rentals, even more so then what we need to program for.

Pros: I like that it has an option for small starter business that is relatively inexpensive. I like that the support is fairly quick and there's YouTube videos to watch as well for help.

Cons: I really am frustrated that I don't get tax forms included with my basic subscription. I feel like that should be a basic service.

Pros: It is easy to use, and the UI /UX makes it really simple. It also has all the features that you need as a landlord.

Cons: Nothing, i have not found anything that I did not like about TenantCloud. IF i had to say something, it would be to have better alerts

Pros: Secure Website Access Easy property management Great Value for the price Clients like app and ability to communicate within app

Cons: 2 factor access entry multiple times Not too many bad things to say about app I prefer it over any app I used.

Pros: Good value for the money. I have several apartments and we use tenant cloud to manage all units. It is much cheaper than the next best option.

Cons: I wish it would be more customizable for each states laws and compliance thereof. For example, I’d like to be able to charge the tenant only $20 for the background/credit check but either I pay or the tenant pays, but NYS laws restrict me to charging only $20 and the cost for the report is $40

Pros: Smooth workflows, easy to operate. Customer service has been phenomenal. Very responsive and reliable!

Cons: I haven’t ran into anything I didn’t like as of yet, I look for the positive in everything and haven’t seen a negative thing to addresses

Pros: A single shop for all my Landlord needs, it’s online, available from my mobile and reasonably easy to use without any formal training

Cons: I sometimes find that. Can’t find the thing I need. It’s not as intuitive as some other tools, I’m often going round in circles

Pros: We have been using Tenantcloud for more than 5 years and found it easy to use, great customer service, and excellent functionality.

Cons: We have sometimes experienced a lack of features or functionality that you may find with a bigger compnay

Pros: Easy to use and keep track of properties and accounting. Easy to look through applications and add properties

Cons: Price keeps increasing and doesn't seem to add value. Can't find a way to stop the income verification

Pros: Simple and easy dashboard to manage properties. I like being able to see exactly when a tenant posted the ACH for rent. It removes the interactions of things getting lost in the mail.

Cons: For what I use it for, no issues. I don't use some of the more advanced features, but that's just because they aren't applicable to my situation

Pros: Some of features have been super convenient for tracking specific properties numbers. ACH payments have also been fantastic and has automated things for me a ton.

Cons: Sometimes editing box values don’t set back to zero. Other than that I think the software is thought out pretty well.

Pros: TenantCloud is easy to use as a landlord and easy to use as a tenant. I’m renting my first home and it’s been so nice to use TenantCloud.

Cons: Everything about TenantCloud has been easy, there isn’t anything significant I don’t like. I haven’t had any problems.

Pros: value for money and easy to access. easy to use with the invoice generator and making sure its going through

Cons: the function of always giving be date backs, the only thing is the payments take a decent amount of time to come over

Pros: Its a great software to receive rents from my tenants. Makes life easy for me. Great customer service. Highly recommend it!

Cons: I have nothing bad to say about the software. It works well. No glitches. The rents show up pretty quickly in my account

Pros: Handling applications in-app along with background checks and deposit payments makes the renting process smooth and as easy as it can be! The accounting side is simple and provides the tracking and accounting that's required come tax-time.

Cons: I struggle with lease changes and renewals. The interface is a bit clunky and I find myself doing something wrong which results in having to redo it and causing confusion with the tenant. I'm sure I'm doing something wrong in the process... but it's still not as smooth as it should be. Also, while tenants can setup auto-payments, it's not pushed by the platform, so the tenants need to be reminded to set it up - and then they forget to pay. A huge improvement would be to basically default (with the tenant's consent) to setup auto pay, and let them opt out of it if they don't want it. Most/all of my tenants do want autopay, but it's an extra step for them, and when the rent increases, they need to set it up again.

Pros: I love how easy TenantCloud is to use for me and my tenants. I am a new landlord and TenantCloud made it simple to figure out alongside my tenants. I only have to make adjustments as needed, but besides that I leave it alone and it runs the operations for me. The customer support is also great and responsive.

Cons: Some adjustments, like editing rental or contract details take a lot of steps to find, when it seems like it should be a quick and easy adjustment when needed. I also wish it was easier for my tenants to pay ahead of time if they'd like.

Pros: Organized platform for tenant management, invoice tracking, receiving maintenance requests, and obtaining reports

Cons: Not intuitive for tenants, long lead time to get funds, don’t like reports available for outstanding balances

Pros: I am a beginner new user this year. The user experience is fairly seamless and easy to navigate, this was a priority for me. The onboarding support is through and on going. I was looking for a PM software that has it all and their top tier is very affordable compared to some of the other platforms. Also the QuickBooks online integration is very helpful!

Cons: I can’t say I have any at the moment. Although I have had some issues keeping my Tenant Cloud account connected to my QuickBooks online account. When it is connected it works well. This integration could be made easier.

Pros: Ease of use and customer support. Clients also seem to like how streamlined the system is and lets them track expenses.

Cons: Accounting in general isn't something I like and learning the process hasn't been the easiest but overall I have very little complaints.

Pros: We utilize the platform to manage multiple our residential and commercial properties. For the value of the money we are able to use one platform for a reasonable amount per property. The customer support during the onboarding was very helpful in ensuring that we had every property properly set up. The website access is very straight forward and easy to use. I am thankful that we can now cut the expense of using quickbooks because this software has all things "accounting" on the platform. I also feel that the security is top notch and has kept our information secure thus far. We hope that is stays this way!!

Cons: The manual data entry is a bit much but worth it in the end. Especially when you have multiple properties that are listed on the platform.

Pros: It is a good Value for the Money; The Customer Support is very responsive, The Accounting and Expense Tracking is easy to use

Cons: The reports cannot be customized to change the information that is shown to our homeowners and tenants.

Pros: The value. For $60 a month I can get everything I need for my property management business. I also like how easy it is to collect rent.

Cons: It can be a bit rigid and the accounting is not that intuitive. However, i think experience will help overcome this.