Time To Pet

Pros: It allows me to save time running my business by putting scheduling, messaging, client information and invoicing all in one place.

Cons: Challenging sometime to figure out what automations are going on.

Pros: Profile customization and streamed onboarding process.

Cons: Cost for additional users was high at $15/mo per person. It’s essential to keep overhead costs low for us to continue paying our contractors their fair wages. Time to Pet doesn’t have enough additional features to justify those costs compared to other products.

Pros: Time To Pet saves me so much time running my business. It has a ton of features all in one system, so I don't have to switch between multiple platforms. I can keep track of client/pet data, communicate with clients and staff internally and do all of my invoicing in Time To Pet. Scheduling is a breeze and frees up time for me grow my business. I also love that Time To Pet is continuously adding new features.

Cons: Time To Pet offers so many features, so there was a learning curve at first. Well worth the investment.

Pros: Their team is so responsive and helpful! And they have super useful articles that explain clearly how to do things online and in the app. Any time I don't know how to do something there's an article or person to help!

Cons: No complaints yet and I've been using their service almost a year!

Pros: Ease of use, customer service, professional look, automation features

Cons: Inability to customize visit reports by client and packages/templates can be clunky to get started with and take more time if your client doesn’t have a regular schedule

Pros: Very responsive, care about their users, and organized platform.

Cons: Can be expensive as the more employees the higher cost

Pros: As the owner of AllCompanion Pet Care, Time To Pet has truly transformed the day-to-day operations of my business. It’s simplified, organized, and streamlined everything, giving me peace of mind knowing that all aspects of my business are centralized in one place. My clients love the transparency it offers, from clear invoicing to seamless scheduling and real-time communication through the portal and app. Both are incredibly user-friendly, making it easy for me to build strong relationships with clients. Some of my favorite features are the QuickBooks integration, the scheduling tool, and the report cards. Time To Pet is full of fantastic tools that have made my business more efficient and my clients happier!

Cons: It's honestly difficult to pinpoint any real cons with Time To Pet. After switching from another pet sitting/dog walking software, I've been able to find everything I need over time. They’ve clearly thought through a lot of the details. That said, I do wish there was an easier way to mark off holiday weeks. It would also be great to have a client-facing board where I could post updates and announcements, so clients can check for important information on their own. Currently, email is the primary method, and since some clients opt out of receiving emails, they may miss key updates. Aside from that (and even considering that), Time To Pet has been fantastic!

Pros: It provided all of the various things I needed for smooth operations.

Cons: One of my clients didn’t love that she couldn’t opt out of data collection.

Pros: The variety of features and the ability to use only what you need.

Cons: A lot of features, so can be complicated

Pros: Everything is in one application from client onboarding, scheduling, invoicing and payments.

Cons: There are some features that I wished were a little more customizable but they are constantly improving so with time it will happen.

Pros: I feel TTP makes my clients see my business as more professional than the many hobbyists in my area. They love using it! The schedule and chat feature make my daily life so much easier and prevent me from forgetting things!

Cons: I wish I could delete customer profiles. I don’t approve each one because it slows the process, but sometimes people create a profile just to obtain information and then don’t become customers.

Pros: Clients love the customer portal, digital report cards, and peace of mind.

Cons: Our company is very large and some features make to harder to use, but still better than the alternatives.

Pros: Time to Pet has extensive settings and options so that you can perfectly customize your portal for your business. I find scheduling to be very easy & convenient. They are always adding updates to improve the app & customer/client experience. You can find almost any answer about the software in their help section, it has helpful articles and often times a short informational video. TTP really seems to care about their customers & their experience.

Cons: My clients sometimes have difficulties with invoicing & tipping, but we're often able to sort out the issue easily.

Pros: I love that almost everything I need to run my company seamlessly is in one program rather than having to use 5+ different programs

Cons: It's is a pretty costly monthly fee especially for a small start-up with very few clients, but it is well worth it in the long run and to start your clients on it sooner rather than later.

Pros: The best software for Pet Sitting and Dog Walking Businesses. Customer service is fast, tons of help articles, and easy to use client booking. You won't find a better, easier to use software.

Cons: The reports and analytics are great, but would like to be able to filter and customize a bit more.

Pros: I like that they are constantly updating and revising their app to make it better and better every month

Cons: There is absolutely nothing I like least...

Pros: I love time to pet software. It has made running my pet care business so much easier. The scheduling, client portal, user integration, report cards, and invoicing are a breeze!

Cons: The one thing I’ve found I do not like about this software is that it does not allow for text reminders for client appointments, which is an important feature for my business.

Pros: Easy to use, easy to implement, great client support, it changed my business for better.

Cons: When we send a report card, we add pictures and then click on complete, and then the pictures start uploading one by one. I would prefer that the app uploads the picture as soon as we add them since we add them during the walks. So when we press send, the message is just sent right away.

Pros: Invoicing made easy a great software where everything is in one place.

Cons: Scheduling can be difficult. Trouble making templates Payment feature need more clarification I don’t use y’all’s payment in software and probably should

Pros: My clients are able to make their accounts with no issues, it makes it easier for me to worry about other onboarding features when my clients can easily make their account on their end.

Cons: time block-being able to add specific time blocks for specific services and zip codes

Pros: Easy to use, plenty of customizable items, keeps information organized

Cons: Still a few thing could be better, for instance having two different accounts for the same pet. But overall no cons

Pros: Easy to customize and use, good number of reporting features to track metrics

Cons: Wish invoices were emailed automatically to clients, and sent auto reminders if they were past due.

Pros: I love how user friendly TTP is for both users and clients. It is an exceptional organizational tool that I don't know how I lived without.

Cons: There are always ways to better customize the experience but TTP does a great job at listening to users and implementing changes.