Goose

Pros: I like the convenience it provides our customers and the time it frees up for our staff to allow them to focus more on dogs in-house. The deposits collected at time of reservations has a big impact on our cash flow.

Cons: Changing Kennel Management Systems is never easy. Nothing specific to Goose.

Pros: It makes my job, and everyone who works for me, so easy!! Also, they are always available to help fix issues and to add or take away things we need.

Cons: Nothing I can think of. The employees are great to work with and fast.

Pros: Goose has a strong customer service team. They respond within minutes, with any questions, and concerns I have.

Cons: Since Goose is a program new to the boarding industry, they are still learning ways they can improve their system. But, I believe their team does a great job at listening to your needs, and I know I can count on them to always provide the help.

Pros: First and foremost, Goose's customer service is exceptional. Their team is prompt and thorough. Their support team is easy to access from the dashboard and everyone on our team feels comfortable reaching out. Goose's dashboard is simple and clear. Reports are easy to find and understand by anyone on our team. Last, Goose allows us to set rate optimizations and minimum booking values that are very customizable and easy to adjust.

Cons: The pre-registration process can get missed by our customers, and our staff often needs to encourage owners to fill it out before a reservation. We know this is something that the Goose team is working on and are confident the final result will go above and beyond what currently exists in the industry.

Pros: Goose has simultaneously enhanced the client experience and eased operations for our team. The online booking ability is a must have - new and existing clients have jumped right into this new offering. For our team, Goose has been extremely quick to learn. If you can book yourself a hotel online, you can use Goose!

Cons: There are some features not yet available, but the Goose team is incredibly responsive and fast at delivering updates.

Pros: $7c

Cons: Goose meets all of our needs, we offer Boarding, Daycare and Training.

Pros: Goose and the entire team have exceeded my expectations. From the initial set-up process to the everyday use of the site, every task is streamlined. Revenue management has been the biggest pro to using Goose every day. My booking rates are automatically adjusted to increase my profitability during holidays, historically busy times of the year, and allow you to create blocked-off time too. Without Goose, I would be missing out on simple revenue increases that offset Goose's costs and so much more!

Cons: There is not much to dislike about Goose. They are a young company, and the customer support is unmatched in the industry. The entire time, the support team is there to take care of any questions or problems you encounter. You can actively see the software updates take place firsthand. The support team is also great at releasing articles about all their improvements and updates, giving business owners a step ahead!

Pros: Goose allows my clients to seamlessly book dog boarding services 24/7 without the need to download an app or spend a long time registering. The platform is mobile-friendly, making it easy for clients to access and use on their smartphones or tablets. Best of all, Goose is sophisticated. Its clean interface reminds me of high-end hotel software tailored for the pet care industry. Among all the options I considered, Goose stood out as the most modern-looking platform. Additionally, I appreciate the flexibility Goose offers. I can easily create add-on services and adjust pricing based on peak season dates, allowing me to tailor my services to meet the changing needs of my clients. This flexibility ensures that both my business and my clients are well taken care of.

Cons: I rely heavily on Google Calendar, so the ability to automatically sync new bookings to my Google Calendar would be fantastic. I keep a calendar widget on my phone's home screen so when a client asks if I have a date available, I can quickly check my phone. Currently, I manually add Goose bookings to Google Calendar, and I'm actively seeking a better solution to automate and sync this process. I would also appreciate a small calendar added to the booking page that displays availability and pricing (blocked-off days, fully booked days, and days with higher pricing, such as holiday rates). This feature would make it easier for my clients to plan their pet care and travel ahead of booking. Furthermore, it would be great if Goose could integrate with QuickBooks Online to simplify accounting tasks. Overall, I'm impressed with Goose's continuous improvement and look forward to seeing them grow and add more features every month.

Pros: I like that I have access to make changes to hours, fees, percentages, etc.

Cons: I would like one area to be more obvious to clients. When they are booking, I would like the date/calendar to be more obvious as a starting point. I have people that call me because they don't realize they have to select a date to get the system to start the booking process.

Pros: I like that they are constantly adding features and listening to client needs. The booking optimization is crucial with a smaller kennel. Online booking also makes it so easy for our clients to see our pricing, package options and to be able to book anytime they need to.

Cons: There are still some work arounds we have to use but most of the time that is only needed until a bug is worked out. I will be anxious for grooming to be added to the program as well as we have to use two programs currently.