Gingr

Pros: They are good with billing businesses for their service. Software has many service features...some even work.

Cons: This software is owned by a venture capital firm. They [vc firm] don't care about the software or service and are very arrogant. They just buyout other better softwares and make them disappear. Revelation Pets is their UK counterpart, owned by the same firm. It's fairly well known that the support staff ignore calls and other communication. Impossible to speak with support and/or sales! Most of the available features don't work properly. Very complicated system to setup and maintain. The software is full of software bugs. They don't ever tend to fixing the software!!! Our customers find the portal and phone app very difficult and confusing - they HATE IT!! We have lost business as a result of this garbage software.

Pros: It has a lot of features, and if they all worked consistently the potential is huge. It is good at the basics, but there are several ongoing issues that they refuse to acknowledge as problems. You will see from some reviews, that they used to be quite good. However, I would urge anyone reading this to filter by 'most recent', to get a more accurate reflection of where they are currently at.

Cons: Customer Support is virutally non existent. They refuse to acknowledge the needs of customers outside of the US.

Pros: Can’t think of any at the moment. We used Gingr years ago for 2 locations and thought it would be a good idea to go back after trying MyTime for 4 years and found it very expensive. Big mistake.

Cons: So many bugs with booking, messaging and most importantly, payment processing. Marketing is unusable. Messages are impossible to send, pictures never go through.

Pros: Booking and managing appointments was simple and straight forward. Easy to find client information and manage it.

Cons: No clear way to communicate with owners about their pet clients. Cannot text message clients. Communication is important.

Pros: I can appreciate that the program has a great dashboard. It's easy to take a quick glance and get an overview of what is going on in the facility on any given day. Additionally, the credit card integration is (while very expense) convenient.

Cons: The reports and financial accounting are NOT accurate. The company is well aware of this, has tried to fix the issues, but continue to fall short. If you want accurate accounting I would not use this product. Additionally, there are always bugs. The Gingr team will make updates which affect random parts of the software and they do not catch these bugs. These have cost not just our business but colleges as well thousands of dollars. Gingr doesn't care as a company and considers the monetary loss to our business as a cost of doing business.

Pros: Used to have great features and decent customer service. Report cards are the only saving grace now.

Cons: Customer service. My kennel runs 7 days a week, they don't provide useful support over weekends and lately I can't get responses to simple fixes. I assume they lost a key software developer from their staff because their program is littered with bugs now, especially in client communications.

Pros: The report card features are what our clients rave about the most.

Cons: The newsletter and marketing needs more flexibility and options

Pros: Highly organized profiles with lots of ways to customize and store information, great in-app reminder system, simple design which makes use efficient

Cons: There needs to be an easily accessible, and detailed user help page

Pros: That there is at least an online portal and I can make online payments... one at a time.

Cons: Gingr is horrible to use. It's not customer friendly and takes multiple steps to book an appointment.

Pros: High accuracy in dealing with appointments and sufficient experience to solve their clients’ problems.

Cons: I think their database needs continuous development and they need to increase the number of their employees.

Pros: Automated reminders, stored credit cards

Cons: Unusable client portal, hard to reach support

Pros: A good pet-care software that have an intuitive and user-friendly interface that makes it easy for both pet owners and staff to navigate and use the system.

Cons: nothing to complain about this tool at the moment

Pros: The software has secure database that enables us to keep effective pet data. The customer support staff is dedicated with efficient customer care services. It gives us an opportunity to reach customers from snywhere and engage them on various pet care demands.

Cons: This is knowledgeable tool that I will always cherish. Thanks for great support.

Pros: The software has reliable content that provides care information to pet owners. It is user-friendly and easy to use. The platform provides secure network infrastructure for collaboration and easy payment services.

Cons: Gingr has been good throughout after full setup. I have not disliked performance of any feature.

Pros: The Email reminder capability and the ability for booking and management of Calendar, the Gingr is the required tool which can be implemented easily withiout much technical assistant all atis features are powerful.

Cons: Nice tool for most Construction projects scheduling and through the time have been using Gingr there was zero dislike to state.

Pros: I recommended it for ones who are struggling with their pets

Cons: I didn’t experience it that much but I think it would be very good if it gets more widespread

Pros: It's really cute app for cat dads and moms if you take care of your pet this product perfect for you

Cons: It's expensive for me i want to use it but expensive...

Pros: Exciting new tool for pet owners. It simplifies processes, aids in time management, and facilitates client administration. Powerful and intuitive capabilities. The animal care sector makes extensive use of this dependable and crucial piece of equipment. It's something I'd recommend doing.

Cons: The steep learning curve needed to make full use of this program's capabilities and functionalities is a major drawback in my book. The interface is straightforward, however I needed some time to find the settings that worked best for me.

Pros: Full, versatile, open, and user-friendly. You can learn what you need by just perusing the web. Employees benefit greatly from the associated training. The software is not only cheap and easy to use, but also very user-friendly. This program outshines its competitors in terms of features and customization options.

Cons: The consumer portal often has an awkward interface and looks outdated. Assuming you don't have any major issues after going live, you probably won't require support very often, since they're only available during specific hours and not via phone.

Pros: It's a great tool that helps you feel accomplished while improving efficiency in service delivery. Several components of this curriculum deserve appreciation. excellent for keeping track of clients' schedules, money, and inventory at a daycare or grooming business.

Cons: I really value GINGR's consistent service upgrades. Ad hoc reports and the reporting process aren't very user-friendly. However, new features are consistently being implemented. My only complaint about the program is that on sometimes I have to send in a page more than once.

Pros: This software has allowed for things like automated email notifications, paperless operations, online reservation requests, and electronic report cards. We rewrote the whole thing from scratch when we migrated to Gingr. My staff and I love the convenient tipping option at checkout.

Cons: The electronic message will contain updates and reminders for many pets. Customers' attention spans are short, and they quickly lose interest after learning about a single pet. Our daily rate was easily converted to the Gingr overnight rate. The only other negative aspect of switching to Ginger is that I regret not making the switch sooner.

Pros: The program was great, however I think they could streamline the installation process. I like all of the options and personalization features. The indifference of the staff turned me off completely. After making a payment, you are on your own.

Cons: I really appreciate how frequently GINGR improves its services. Ad hoc reports aren't really user-friendly, and the reporting mechanism is a bit rudimentary overall. However, more functions are constantly being added. The application's sole flaw is that I occasionally have to submit a page twice.