BusyPaws

Pros: I love the program, its easy to use and looks good. Good value, and the online booking is straightforward. the customization options are very fun which is enjoyable. The customer service has been quick and resolved promptly when I needed it.

Cons: I wish there were more ways to customize the services lists as they show up to clients. I have been having issues because it automatically alphabetically everything.

Pros: BusyPaws is very user friendly, it's a great value for the cost and it keeps all of our vaccination records organized. Payment processing is quick with daily payouts! Booking and sharing links for booking is super easy and efficient. My clients are loving the ability to access their pets portal and book hassle-free online

Cons: I find it a little annoying that when I am making my schedule I cannot see all of the new starting classes in once place. I like to stagger new classes start dates based on level and I often find myself looking at it thru the client view to see what classes are starting.

Pros: The interface is user friendly, with the most important integrations taken care of for you. You don't need to become a software subject matter expert to get up and running, or make simple changes. Switching to BusyPaws has reduced the amount of administrative hours across my team and made it easy to manage client and pet bookings and payments. My clients appreciate the self serve portal (I appreciate that it didn't cost extra to provide that service) that allows them to see their bookings, cancel and see their payment history

Cons: I haven't found anything that I don't like yet! Each time I wish there was a feature, I've found it on the future road map.

Pros: The client management system is for sure the best part - being able to keep all records in one place has been really so helpful. It's much easier to keep up with vaccine records and invoicing.

Cons: Some of the schedule it still a little clunky but I know they are actively working on upgrades which is great! I'd like the app to be a little easer to use too but again I know they are always working on upgrades!

Pros: $79

Cons: $7a

Pros: The custom forms (until an update broke them), calendar sync, ability to create memberships, client profiles

Cons: NO support for the lowest tier plan ($35/month), they break parts of the product & refuse to tell me how to fix it, can't sync with multiple calendars, payments are slow, no option for overnight pet sitting in the clients home

Pros: I love the customer service, easy to use interface, and monthly reports.

Cons: The multiple notifications that pop up is a bit excessive but im sure there’s a way to hide them, I just haven’t figured it out yet!

Pros: I love that clients are able to manage their bookings and how simple it was to set up! This is a real time saver for us.

Cons: I wish the base product included SMS messaging.

Pros: Such efficient and friendly customer assistance, comprehensive options for my dog behaviour consulting business, group classes and private sessions, different locations, can message in the app, store customer info and notes, easily send out commonly used documents, have clients sign waivers and pay, all in this platform! I've tried lots of booking software and this is hands down the best for dog businesses. Just customizable enough that it's not a headache to set up, but offers all the options I need to run my business and systems the way I want. Busypaws just generally makes my running my business so much easier! They are so responsive to adding new features when requested too!

Cons: Some small tech issues every now and again, but I'd expect this with any platform that offers so much, and they're so responsive to issues and helping you work through things. Takes a bit to get used to it, but so much better than every other option I've tried! A bit on the expensive side I suppose, but honestly for what I get I'm happy to pay it.

Pros: Vaccine records, client portal, one stop shop for your dog business. Clients love how easy the portal is too. And it’s easy for our business to use and teach to new employees very straightforward. Customer service is top notch.

Cons: Credit issues on customer accounts, sometimes they are a bit glitchy.

Pros: I love how easy this platform is to use. It helps me with every area of managing my business.

Cons: I would have said that there was no app to make access away from my computer easier, but low and behold, now there is one!! Thank you!

Pros: Ease of setup/admin and allows for great customer interaction along with GREAT customer support with expedited response which is so key!

Cons: Nothing really just suggestions on potential improvement with the customer portal by putting the credits at the top makes it easier for customers to find especially when on mobile. A mobile app option but I believe this is in development ;)

Pros: I love that it has everything I need to run my business and that they are always adding to it.

Cons: I wish it were easier to edit the report cards like it used to be instead of recreating the whole report card.

Pros: Easy to use with excellent tutorials and help available when needed. It was very easy to add the code to my website as well which made me feel more competent with computers than I actually am!

Cons: $7b

Pros: $7c

Cons: We just want an app. The interface it too small on our phones in browser. We hear there may be an app coming!

Pros: Its very easy to create different services and schedules and decide what to allow clients to see on their end. It has a lot of functionality now with the icons and the store. It's easy for clients to use . Customer service is wonderful.

Cons: My customers and I get a little confused sometimes with package credits - available, used, scheduled etc.. as they are colored and worded differently on the client end.

Pros: Geared towards dog training, INCREDIBLY responsive, AMAZING self-help tools, VERY user friendly!

Cons: Could improve integrations with QuickBooks

Pros: There is so much - but the convenience and user friendly style is great!

Cons: I wish it integrated with XERO accounting

Pros: The support team is amazing. It is really helpfull to manage my business.

Cons: I would really need the option to create note or reminder or to do list.

Pros: Busypaws has everything I need for my business. Internal forms, easy online booking and reminders for my clients

Cons: No option to ask for reviews or to limit how many bookings can be entered daily unless you change the hours manually.

Pros: I love how easy the platform is for both my clients and me. I've got great feedback for booking being so easy. The BEST feature BusyPaws has that most others don't is 2-way Google calendar sync; believe me, I checked for this on multiple other pet software. It's a one-woman show around here, so if I schedule a doctor's appointment for my daughter, it saves me so much time that it will automatically block out that time from my schedule for clients to choose from. It's equally as fast to put new appointments in my calendar so I can see everything from the calendar app I was already using on my phone.

Cons: There is no dynamic pricing option for automatically adding a discount if someone is booking more than one dog. The add-on feature is a little tricky. Add-ons automatically get applied once per pet to the booking, so if you are trying to add something that a client might want more than one of, like this, it isn't possible. Another challenge with add-ons is if a client is booking two dogs for boarding but only wants one dog's nail trimmed, and it will automatically add it to both dogs. There is no way to choose quantity or dog for add-ons.

Pros: What I appreciated the most about BusyPaws is that their customer service is always willing to jump in when the chatbot is having problems answering your questions! I also love that they provide a very affordable monthly subscription.

Cons: The process of organizing my training sessions and packages. Although BusyPaws software is primarily intended for kennels and groomers, as a trainer, it took me some time to figure out how to utilize it for my business. However, the customer service has been incredibly helpful in assisting with troubleshooting!