Rating
4.7
73 reviews
Starting price
$50
Other
Categories
1
Employees
1
If you own or manage a grooming facility, big or small, Kennel Link can fill your operational needs. Kennel Link is very easy to use, taking you step by step through each process. Maintain your customer and pet database, manage reservations, generate reports, and handle bills. Text customized reminders, pickup notifications, thank you's and vaccination reminders. If you have 1 location or 20, you can become more efficient and keep in contact with your customers. View our live demo today!
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
50
Organic visits / mo
60
The shared messaging across Pet Care Business Management Software advertisers - the validated angles to copy. See the niche →
(73 reviews)
$79
Pros: Screen isn't clutteredIndividual dog information straight forwardCustomer information straightforwardSimple to train employeesCan keep credit cards on file and process without using an outside processorMass day care check in
Cons: $7a
Andrea B. · Owner & Operator Dog Boarding Kennel · Veterinary · October 16, 2023
Pros: Customer Service & Pet Industry knowledge
Cons: Not able to integrate with Square/Clover
Desalene J. · Director · Consumer Services · September 12, 2023
Overall, excellent. Very happy but it is attributed to the customer service support element, without it, we would have sought other options.
Pros: Customer service support. Crucial in a culture of electronic communication. Speaking with a human. Valuable.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Kennel | 1 | 7 | Ad |
Domain confidence 98%
Cons: Understanding reporting. Very well thought out for accounting benefit. However took me a minute and still trying to achieve proficiency.
Myrna J. · Owner · Facilities Services · September 9, 2023
Pros: Kennellink is the best online software that we have used. It's easy to maneuver and easy to learn. Everything is laid out perfectly!
Cons: There are no cons that we have found. [sensitive content hidden] at Kennellink makes everything super simple and can fix anything you want fixed.
Dawn M. · Owner · Retail · September 7, 2023
This program has grown with my business and I consider my self lucky to have found them
Pros: I have used this program since I started my business 17 years ago. I have never felt the need for any other program. Kennel Link has the most helpful people and one email or phone call they are there to help your every need. Hey customized the program to fit my usage and are always making great updates to the program. I couldn’t have run as efficiently without them
Cons: I would like to be able to use other companies for credit card integration
Jennifer K. · Owner · Recreational Facilities and Services · September 5, 2023
Kennel Link is a daily and essential part of our business operations. I have personally used Kennel Link for 15 years and I do not have complaints. They are kind and helpful when issues arise. They take time to break things down and explain if I have questions. My overall experience has been excellent and I expect that to remain the same for many years to come.
Pros: Kennel Link is a great program that allows us to maintain and run our business. We have many clients, KL allows us to keep up with each client's information on an individual basis, allows us to maintain the most up to date information, and allows us to care for our clients needs. It is easy to learn and use. The programmers are always super helpful and quick to respond. Updates and improvements happen regularly and the site is well maintained.
Cons: This program is used for a variety of businesses similar to ours. The only aspects of this site that I would change would be very specific to our business and how we operate, but it is probably not applicable to all of the businesses that use the site. So no real complaints here :)
Chelsea H. · Camp Director · Consumer Services · September 4, 2023
I use Kennel in all aspects of the business... from making reservations to analyzing growth patterns over the years. I think it's a very easy to use, helpful and resourceful site that could use a facelift.
Pros: I've been using KennelLink since I opened our facility. Unfortunately I have nothing to compare it. Through the years, I have learned to use Kennel Link and have really enjoyed discovered some of the features that are not used everyday like Stats, Room usage, etc. It's wonderful for our daily use and fills all of our needs
Cons: Being a visual person, my biggest desire for Kennel Link is for it to be more visually appealing. I know it's basically a database and it definitely looks like it, I just wish that it looked a bit more modern.
Gaby T. · Owner/Manager · Veterinary · September 4, 2023
We have been extremely happy with KL especially the accessibility of support when needed. [sensitive content hidden] have a "where there is a will, there is a way" approach to supporting their clients!
Pros: Online accessibility, analytics tools and customer service.
Cons: When weighing pros and cons, really no comparison.
Max G. · Owner · Hospitality · September 4, 2023
Pros: Ease of use and easy to train new people to use it
Cons: A lot of clicks to make a simple appointment
Rochelle J. · Owner · Consumer Services · September 4, 2023
Excellent experience. We are lucky to have them as our facility software.
Pros: Features meet our expectations! Outstanding support and customer service!
Cons: No app for online bookings & dashboard needs improvement.
Suzanne S. · Owner · Veterinary · September 4, 2023
It's been amazing and I can't see myself going anywhere else.
Pros: Kennel Link is easy to use and the layout makes sense. Its great value, they keep adding features and improving the product, and the customer service is amazing.
Cons: When you hit the back button when making a reservation, you have to start all over.
Julia K. · Owner · Accounting · September 4, 2023
Client no shows
Pros: Easy to useExcellent customer service Texting reminders eliminated no shows
Cons: There’s really nothing I don’t like about the program
Jeanette L. · Owner operator · Veterinary · September 3, 2023
Kennellink has never let us down.
Pros: Excellence, easy of use, commitment to our business is high on Kennellink mind.
Cons: Kennellink is always the first to come out with new features and open to suggestions.
Lesley W. · CEO · Retail · September 3, 2023
Pros: For kennel use it is easy to use on the desktop, cloud based, and affordable
Cons: Most important is cell phone use. If it was easy to use this product on a cell phone then we could do most of our work anywhere.
John W. · Owner · Veterinary · September 3, 2023
I just celebrated 20 years as owner of my kennel. The previous owner had been using Kennel Link and I kept it. Its a great program. When I ever need to change something or have a question, [sensitive content hidden] are extremely quick to respond.
Pros: I like everything about Kennel Link. It is easy to use - which in my case is extremely important due to my lack of technical skills. It take no time for my staff to learn how to use it for reservations, selling products, looking up clients etc.Their customer service is absolutely wonderful.
Cons: There is nothing I don't like about Kennel Link
Bonnie B. · Owner · Veterinary · September 3, 2023
Always reliable, easy and user friendly, customer service is excellent.
Pros: Although we do not use all the features, we like that it is easy to use, easy to train someone with it and can be used very easily on my mobile phone.
Cons: I do not like how to make an appointment for grooming. It seems like it could be more streamlined.
Stacey B. · Owner · Veterinary · September 3, 2023
No issues the KL team is always willing to help when needdd
Pros: The ease of use and flexibility and the movement to go forward with new I developed.
Cons: The training daycare is not separate from daycare
Jeffrey W. · G? · Retail · September 3, 2023
Very good overall, very good & helpful & available customer service
Pros: Simple ease of use. Layout & that the info was secured remotely.
Cons: Certain layouts of pages & ability to make notes easily
Wendy L. · Owner/operator · Recreational Facilities and Services · September 3, 2023
Excellent…no issues
Pros: Great tech support, very friendly staff and are always able to resolve questions or give valuable directions in the use of Kennel link
Cons: It’s in the USA for the money exchange from Canada is a bit more expensive but not to the point I consider it’s overpriced
Rhonda S. · Owner · Veterinary · September 3, 2023
We haven’t had a bad experience with kennel link at all. They’re always on top of everything, and will instantly work at solving any problems that may arise.
Pros: Customer service is amazing. In the event that I have any questions or concerns I get immediate service. This is very important as in today’s society. Customer service has gone down hill.
Cons: There’s really not anything that I don’t like about Kennel Link . If I had to say anything that I wish so that they would improve on, it would be the ability to list more than one veterinarian because sometimes we will have two dogs and each one will have a different vet but that’s not a deal breaker.
Judi M. · Owner · Veterinary · September 3, 2023
Pros: It is very user friendly at a very good price.
Cons: My biggest issue is that its only compatible with one cc processor. We use Clover and Kennellink doesn't sync with it, so we're forced to manually enter cc payments. I feel as though this is the biggest issue for us.
Sarah S. · Owner · Veterinary · September 3, 2023
Pros: Kennel Link is simple to use and easy for new employees to learn. The modules are well-thought out. The reports are easy to navigate and understand. Payments and pre-payments are straightforward.
Cons: We wish there was a training module to go alongside boarding and daycare. The most difficult aspect was figuring out the check out system for daycare when clients did not purchase daycare cards.
Megan D. · Owner · Consumer Services · June 1, 2023
Kennel link was great for booking when booking Grooming appointments was all we needed. Once we expanded we needed more features to accommodate our Daycare, Training Classes, and ability to text Customers via the booking system
Pros: This booking system has all the things needed to create detailed customer profiles, as well as pet profiles, very easy to use, easy to book reservations. Nice Booking system with out all the bells and whistles, it's straight to the point.
Cons: No live chat support No automated confirmations for Customers No customizable features
Jasmin M. · Salon Manager · Veterinary · April 29, 2022
This is a complete all-in-one software that practically runs your business for you! You will be amazed at how efficient it is and just how easy it is to integrate into your new or established business.
Pros: There are just too many things to love about this software! But if I had to narrow it down, I must say that I love that it is compatible with Pet Detect, so you can print out collars to easily identify pets. I get so many poodles in my area, and it just adds an extra layer of security to make sure the right dog gets the right groom! I also love that it has a dropbox integration to store documents electronically.
Cons: I really don't have any complaints, as I have only had a very positive experience with this software so far.
Siobhan M. · Freelance Writer · Writing and Editing · September 9, 2021
I like the ease of using KL. I have tried out several other products and never found anything that met our needs better. They are constantly updating and upgrading the product also, and I've enjoyed watching the product evolve over the past twelve years.
Pros: I like the simplicity of this software. We do not utilize the more complicated functions because we are only a daycare and do not do boarding. This allows us to schedule 90 dogs per day for daycare, look at past history, and reserve dogs for upcoming days. We've been using this software for about twelve years. Every now and then I look into other products and have never found anything that suited our needs better.
Cons: The dogs each day are categorized by if they are morning, full day or afternoon and I wish they were just alphabetized.
Dana M. · Owner · Veterinary · January 3, 2020
