Revelation Pets

Pros: Easy to set up, enter information, and see occupancy and usage throughout the calendar.

Cons: Duplicate accounts means the system doesn't accept duplicate emails, so you have to go hunting for the reason why.

Pros: We love how easy it is for clients to book in and to choose the times that suit them. We love that all payments are made through the system as it saves us so much admin time!

Cons: The appointments system - it seems impossible to use for what we want

Pros: Love this software. Integrated with stripe payment makes taking payments and doing refunds super easy.

Cons: Moving booking on the calendar to fit into spaces can be complicated. Would be easier if new booking filled in spaces of empty pens.

Pros: I really like the calendar, the pet information section, the pet portal, and the customer interaction availability

Cons: I always have to upload pictures from phone instead of my laptop.... pictures don't post correctly if I do it from my laptop

Pros: Customer can make their own appointments, clear to understand.Improving all the time. Online.

Cons: It would be great to have it intergration with google calendar as i have to run that alongside and it takes up so much of my time.

Pros: How easy it is to book dogs in and not loose track. I like being able to see every morning who will be arriving and leaving.

Cons: I didn't like how the price kept creeping up and up. I first applied around 4 years ago and the price was £23.00 per month, it is now over £50, so over double the price within a few years.

Pros: Price point and the trial got us in the door. It did the trick when we were very small, but once we went of 25 dogs the bugs and workarounds were no longer worth the lower cost.

Cons: $79

Pros: It is reasonably intuitive to use once familiar with the product. It has a well rounded feature set including customer reminders, various adjustable report settings and integration with third party software.

Cons: For the first 3.5 years of using this software, it has been very reliable, and the developers were very proactive and responsive to suggestions for changes and improvements, and it was not uncommon for the software to be improved upon every couple of months. However since the software was bought up by Gingr in April 2020, there have been no new updates at all, and it has become unreliable and I no longer trust it to give me accurate information. Unless changes are made, I will be looking elsewhere for other alternatives.

Pros: It worked most of the time, if you were prepared to "learn" the non intuitive user interface.

Cons: Complete lack of support once they "got you" loaded. Suddenly loosing booking without support to explain why or offer assitance.

Pros: what i loved most about this software that’s how user-friendly it was and efficient for clients to use and book boarding and daycare visits and appointments.

Cons: what I like least about the software was some of the formatting however once you got used to it it was easy to maneuver

Pros: This software is robust but with an easy user experience. I found this the hardest feature to find and it was the most important to us. We had previously worked with software that was incredibly robust and useful but training was a nightmare. No one could learn it on a one off. Revelation Pets is intuitive. A new employee can sit with it for 20 minutes and quickly understand the basic functionality. It integrates with Square amongst other payment gateways. It's online booking for clients is also easy and has a nice UI. It has all the features we need without clutter or confusion. Best of all is the customer support. It is the best of any software I have ever used. They are prompt and attentive.

Cons: The cons I can think of are things I cannot do with it yet that are really just specific to my use. Like, I could use the ability to also sell grooming packages or handle recurring monthly services but that doesn't speak to the software as a whole, that's just us.

Pros: It is very user friendly. We were able to start using it and booking the same day we purchased it. Our customers say it is good as well when they book online. We have used it daily for two months.

Cons: We use an I pad at our counter and when we click on the customer to see the options, the “view booking” line in the drop down menu is small and can sometimes have to be touched a couple times before it goes.

Pros: - professional Online Booking Tool - own customer account for the pet owners - Need no App on Smartphone - Excellent and very fast support - take customer requests and suggestions for improvement seriously

Cons: - nothing -> I'm happy :-) I use the software for a long time and am completely satisfied. There were only a few problems that the support but could fix very quickly.

Pros: I found this software the most simple to use out of all those that I looked at before choosing RevPets. It has continued to prove mostly straightforward with useful help sections or videos which explain in easy to understand language. You don't have to be a whizz on the internet or a techy person to be able to set up the templates as you would like them. There is a great deal of flexibility in the day to day operation of the system as well as in the background reports and the email designs. My customers love it for its professional design and the clarity of the information I am able to pass on to them. The customer support is excellent!

Cons: The most frustrating thing with RevPets is that there is no phone App so one needs to purchase a computer for the check-in desk or resort to an iPad which has slightly limited functionality compared with using a PC. This was an unexpected expense. I also find it annoying that although the appointments booked on RevPets can be reflected in your phone diary, the boarding bookings cannot, which means a lot of time wasted duplicating times and dates for arrivals and departures onto my phone diary.

Pros: It’s so easy to use. Organizes our team so well. We all have the app on our phones so we can check on the number of dogs coming and going etc anytime!

Cons: When clients try to book in for a longer time period and one day is completely booked up, it won’t let them know what day, it just says the whole booking length is unavailable.

Pros: Easy to use, helps us meet our licence requirements for record keeping, access anywhere, reliable, great support , ongoing updates improve functionality, works on multiple devices, easy to customise, cuts down on admin time, they listen to customer feedback and use it.

Cons: Its at the top end of what we would like to pay but so long as the development continues then the price is acceptable.

Pros: I love the tracking of payments, outstanding payments, ease of use, constant updates (I am actually excited when I know that updates are coming as they always improve the software). I started using the software just before we opened our day camp and in home boarding facility and I could not imagine what I would have done without it. It runs the day to day business side of things. Gives me all the financials I need at the touch of a button. I really like the chart facility to see how my business grows month by month. This booking software has absolutely contributed to the success of our business.

Cons: I like everything about it. I love the new calender page in this new update. That is a very useful new feature. Thank you again Revelation Pets.

Pros: Easy to follow screens. No training required. Very approachable folks. Web based so access anywhere anytime and on anything.

Cons: Nothing negative to say. Any issues have been solved very quickly.

Pros: The ease at which it can be accessed from ipad, laptop and phone from anywhere with wifi. The ease of creating an invoice and sending it to a customer. The variety of reports that can be created. Individual Pet profile for boarding animals. If there is a problem then the Rev pet staff get back in contact quickly. The use of vaccination information is an excellent feature and related reports and how this can be integrated into communications with guests. The use of electronic payments for things like deposits and appointments. the appearance is clean and slimline and looks very professional. I like that the rev pets team are willing to listen and take onboard improvement suggestions and are continually striving to improve their product

Cons: it is still being improved and just a few little things need to be quickly ironed out such as the available appointment times being specific not just general. a few things can only be updated by the admin once a pet profile has been set up eg adding a vet details

Pros: Everything - it has made such a difference to my working life

Cons: Nothing - except that I didn't sign up years ago!

Pros: The fact that it’s being permanently improved and updated. Customer service is second to none. There is huge amount of support from Revelation Pets . It has so many different super useful features that it’s difficult to name just one. A real life saver and a joy to work with.

Cons: I wouldn’t be able to name any cons, I find it amazing.

Pros: SOOOO EASY easy to set up clients are happy saves loads of office time

Cons: had challenges with boarding cards. more info on those cards would be nice.