ProPet

Pros: $7a

Cons: Overall its great ! Only one thing... the Pre-paid function can be improved.

Pros: Easy to use to book appointments for pet grooming. It is is very organized!

Cons: There is a few bugs sometimes but mostly a great software to use.

Pros: Love remote access. It’s simplicity in design and use is by far the best ; I tried many of the top runners. Reports for anything you can think of — they are a huge help. Text feature, especially reminders are game changer. Saved tons of money on no shows.

Cons: Kennel view, while much better than other software is still visually very cumbersome and needs improvement. Unsure how much improvements will happen in future as they don’t seem to be making many changes or at least don’t communicate to customers if they plan to.

Pros: It's really easy to use and to train people to use. Very straightforward and user friendly. Customers use it easily too

Cons: So much needs to be done - main complaint is customers book even if you are full We have to manually tell them we're full Causes confusing and overbooking

Pros: Very user friendly & helps keep scheduled super organized! Love how you can text/share pictures with clients right from the app, accept payments, manage daycare/boarding schedules & activities. Keeps great track of all the dogs you interact with & their health history!

Cons: I don't really have bad things to say about this app, sometimes it freezes & refunding customers is still an issue.

Pros: -Our customers like it -Dashboard arrangement -Options and custom settings -CUSTOMER SERVICE - OUTSTANDING -Reasonable Price -Cloud based -Interface

Cons: There are a few minor nits but nothing worth mentioning and they are always making improvements and additions to the functionality which they keep in an easy to see little icon on the lower right of the screen that you can click to see a log of updates.

Pros: great idea for software and helps mange and track kennel's daily activities. All in one solution for busy business owners. Helps save time and paper.

Cons: The software itself is not super friendly and easy to use. You have to contact customer care once or twice to get a grip on how to use all available features.

Pros: There are TOO many great things about this program. Purchased a wonderful Daycare & Grooming facility that was high paced, and growing. I had tested out two other systems that were either not user intuitive or too costly. I reviewed the software over the weekend (YES 2 DAYS AND I WAS HOOKED). Implemented it the following month, and all the staff were using and loving within the first day. The reports are amazing to use. Emails to the customers works flawlessly, and we have customers using the customer portal to book appointments and they love it!.

Cons: The system data dumps to Quickbooks (You can run a report to ensure that it has worked which is great). The only issue is the the cross API with TWO TAXES doesn't work in Quickbooks. So when two taxes are transferred quickbooks gets confused and thinks the customer overpaid one of the taxes. Quickbooks says its not their issue, but it clearly looks like it.

Pros: We have been able to customize the features to suit our business needs. We feel as though we are learning to utilize more of the features each month and it makes us increasingly more efficient. Whenever we have questions - customer service is very responsive!!

Cons: Some of our customers struggled a bit with the client interface, but that would be true for any software we chose to use.

Pros: It does help me manage my kennel space well. With ProPet I can avoid double bookings. Clients seem to find it easy enough to use.

Cons: While there is some room to customize the major and standard functions for my business, not all functions are that useable. We don't use the words "colour" and "cheque" in the US, it would be nice to have an American version of the software. What should be standard functions, you must create your own "rule" for to enable them to work properly. For example, there is no way to block clients from submitting reservations when you are going to be closed for a period of time. You can show on the calendar (X'd out dates) when you will be closed, but a client can still submit a reservation as long as their dates are on either side of your closed dates. You can't easily indicate when you kennel is completely full to clients and can no longer take reservation requests. You simply have to "cancel" every request as it comes in for the period you are full. If you like reports, ProPets has tons of reports, I think I use 2 -3 of them.

Pros: Very effective scheduling tool. Well designed for specifics of the pet business.

Cons: Nothing I can think of. Was very pleased with ease of use and flexibility.

Pros: It is very flexible for many types of services. Response from them is quick and effective. They are always improving the product.

Cons: Daycare dogs are required to be assigned a run. It’s really a little thing that doesn’t effect our business but if I have to pick one thing that would be it.

Pros: This product is great to use and easy for staff! The integration of the system runs smoothly and seeing all tasks is easy!

Cons: There are a few glitches that need to be worked out, but support is usually helpful

Pros: It was easy to use. The support team was always there to help if we couldn’t figure something out. They provided on going training for any new staff that I had.

Cons: Nothing! I like all the features. They are constantly working to upgrade and improve.

Pros: Once you take the time to really go through and set it up to ''automate" everything for you, it's worth it. It's a killer going through and setting that up at first though (expect to put some hours in getting it fine tooth combed before it's smooth). Overall I think the portal via customer side of things is very slick looking, almost all of my clients love the look!

Cons: I absolutely hate that my clients can't pick an actual ''service time/date'' for their request from an availability. I don't know if this is something they are working on, but this is the crux of the system for me. I don't want 50 million phone calls just to schedule this, I want them to pick their time/date and I'll ''confirm'' or ''deny'' the request, but I need to remove the element of back and forth here's x,y, z dates and times back and forth yada that could easily be eliminated. I've heard rumor they are working on this, just haven't seen it yet.

Pros: I have a vet friend who needed some help around the office and had recently switched to ProPet software. The staff at the office were super impressed with the software. They were able to move many of their existing tools onto the 'all-in-one' type software with ProPet. When I played around with it, I found it incredible well built with things where you wanted them to be. It didn't take long to become familiar with the layout and the location of the items you needed. The owner really like the ability to add modules as needed (ex. boarding/daycare).

Cons: I didn't get a chance to play around with the software enough to find my own con's, but the staff complained that moving from existing systems was tough as data elements were either not aligned or not present. Therefore it took them a while to update records, which in the long run is a good thing.

Pros: I have tried a few different programs, this is by far the best. Easy to navigate and enter new clients. Doesn't freeze on me in the middle of entering new clients. Quick check ins.

Cons: I haven't found anything that I dislike.

Pros: It has been easy to use and had good feedback from the clients using the system. Makes bookings a lot quicker than our previous system.

Cons: We find the kennel view a bit hard to read when checking availability and/or when you are assigning kennels manually.

Pros: Saves time booking over the phone. the process can be simple and quick once you get the hang of it

Cons: the calendar view is hard to read. needs to be simplified (i.e. just list dogs name & time of appointment).

Pros: The Kennel view and shit records upload are most useful to us.

Cons: Unable to change language to Japanese. Amounts cannot be changed from dollars to yen.

Pros: I like the customer service, ease of use and functionality. When we call and have a problem, they fix it quickly and efficiently.

Cons: It is still developing in certain features.

Pros: We truly enjoy the flexibility with the software. We were totally able to change the software to exactly what we needed.

Cons: I would love for there to be a customer support option for over the phone. Waiting till the next day if i have a question is to late.