TurboTenant

Pros: It gives a lot of value. I'm able to market, list, talk to potential tenants in a high quality form.

Cons: It's a bit difficult to navigate. Once you exit out of a certain part of the application it's tough trying to find that specific page again.

Pros: I enjoy the features that allow for automation such as payment reminders for tenants, late fee reminders etc. I also like the ability for tenants to input things like maintenance requests

Cons: I feel like some of the paid features are overpriced such as the premium subscription. I feel like there should be tiers because i only got the premium for one feature which is allowing tenants to not have to pay a fee for rent payments. This is nice but I'm also paying for alot of resources i don't need and use such as leases, document and other templates. I am also a landlord with only a few properties so i will end up canceling my premium due to the cost not adding up to the value for me.

Pros: TurboTenant is tremendous tool for those of us managing RE Holdings portfolios whether personal or for clients. The annual payment is insignificant compare to the great amount of features you can use for all the day to day activities. There is a fantastic communication feature with tenants, via email or text message through the app, allowing the tenants to feel that they have their landlord within reach. This communication also allows to keep record of every communication. I love the fact that you can tailor your own lease, upload one that has already been signed or use the template and adapt it to your State specific needs. I have reached to customer support and find great customer service. In general the system is easy to use from listing, to marketing to leasing to tenancy and every management tool that is needed. The software performs extremely well and is fast to update data, specially reporting and the accounting.

Cons: The accounting could be improved along with the reporting. There is room for allowing a more easy way to title and use a different view of all the units under management

Pros: I use TurboTenant because it makes the job of being a landlord so much easier! I especially like the ease of advertising vacancies and the payment system that notifies me when my tenants have paid and when the money is being deposited in my checking account. What I like most is the security of being able to rent to people whose background checks, financial information and references are all collected for me.

Cons: I sometimes feel guilty that I am not doing all I can as a landlord due to watching the webinars that TurboTenant gives that have lots of suggestions for what should be done.

Pros: TurboTenant makes managing my rental properties so easy and efficient! I have saved much time by using all their features, especially online rent collection (tenants can choose ACH or card payments), the e-signing feature, and the maintenance request portal. I feel confident I have a steady paper trail with the messages to my tenants, and I have looked back on those messages as needed.

Cons: I wish it was easier to contact a live customer support agent. They do offer amazing support, but sometimes the only choice is to send an email versus chatting or calling someone.

Pros: Where do I even begin!? The ease this platform has brought to managing my tenant - from listing to leasing, is incredible. It handles my leads, schedules viewings, creates lease agreements, and even sets up automatic payments for my tenant. It’s truly a one-stop shop for everything a landlord could need. Their customer support is top-notch and always available. They have an AI bot for quick questions, and if that doesn’t solve your issue, you’re connected right away to a human. Honestly, this setup has helped me resolve both small and big questions faster than I ever expected. I’m genuinely impressed by the entire platform. This will be my 3rd year renewing my membership, and I give them a 100/10!

Cons: to be completely honest so far nothing. I do wish it had street-easy/zillow integration on their listing feature though.

Pros: The platform is incredibly easy to use. I loved how quickly I could list my rental and share it across multiple sites. The tenant application process was smooth, and the built-in background and credit checks saved me a ton of time.

Cons: Some of the features, like automated rent payments, felt a bit limited compared to other services. I also wish there were more customization options for lease agreements.

Pros: I've used TurboTenant for the last six years. It's a great platform to find, vet and manage tenants.

Cons: I have no negative comments about TurboTenant. I've found the platform to be very easy to use - from listing properties to vetting applicants to receiving payments.

Pros: I love using turbotenant for the ease of use for multiple properties. All of our tenants have said they like having messages , payments, and work orders in one place making it a one stop for everything for them and us. When there is a maintenance issue it is a quick and easy process to put in a trouble ticket and then me the landlord to go assign maintenence and then message all tenants the timeline for maintenence to happen on property. I can see all leases assigned to each tenant and which tenant needs to pay. My tenants love the check in feature when they pay or just to have the autopay turned on. We have the pro version to handle multiple leases, bank accounts, and payments deposit to our account faster. It is a better value than paying for multiple leases.

Cons: Turbotenant customer service works normal business hours. When we have had problems it has been after hours and we have needed to wait for the office to reopen for a resolution.

Pros: Listing a property and finding quality tenants felt like an insurmountable challenge, but TurboTenant's listings consistently give me AMAZING tenants. It is worth it for that alone. It streamlines candidate communication, scheduling walk throughs, and lease management with automatic document signatures and it helps me chase down important paperwork like renter's insurance and helps me stay on top of tenant responsibilities like sending receipts when I receive rent payments. Imagine having an automatic marketing app, customer management system database, docusign, paralegal / accountant assistant getting ALL the paperwork and management company admin ALL IN ONE. Game changer for me as a landlord with a few units.

Cons: Sometimes on loading the Android version of the app, it tells me the app needs to be updated. A small bug compared to the powerhouse functionality.

Pros: I've been using TurboTenant for a few years to manage one rental property, and it’s been a great experience. What I like most is the ease of use—everything is simple to navigate, and I can download reports quickly, which is helpful during tax season. It makes property management more efficient for a DIY landlord. I'm now preparing to use it for a second property and feel confident it will continue to support my needs.

Cons: It's difficult speaking with a live person. While their AI bot has improved and now answers most of my questions, there were times early on when I really needed to talk to someone, and it wasn’t easy to get direct support. Also, I think the screening questions could be easily accessed after the applicant has applied. Once I have an applicant, I’d like to review their previous responses, but finding them isn’t as intuitive as it could be. A more user-friendly layout for that feature would be helpful.

Pros: It is a free platform for landlords and is built by landlords. TurboTenant will market your rental on 20 websites, and the platform hosts your leads, applicants, tenants. The platform gets paid when applicants pay the application/credit check fee. The credit checks that they run are also soft pings on the applicant's credit. I have been using the platform for over 10 years, and I love it and thought you would to. TurboTenant does offer additional fee-based services if interested. Some of the other features I love include Showing Scheduling/Reservation system; Integrated Text Messages and Emailing direct from the platform. TurboTenant also offer good customer support.

Cons: TurboTenant currently does not support marketing on the Zillow family of sites. They used to but lost the ability to market on their sites. I would love it if TurboTenant brought these back as they are the leaders in the industry in most markets.

Pros: I personally like the mobile access that allows me to connect with my tenants as well as them connect to me with regards to maintenance and messages. The electronic payments are a huge benefit as well, and tenants seem overall happy with the whole experience, which of course makes me happy

Cons: I do like that Turbo tenant is always improving their app and website, I think that the accounting firm they use is overpriced and I would wish that they could adopt some sort of expense reporting similar to how Stessa works.

Pros: What I liked most about TurboTenant was how easy and intuitive it made the entire rental process. From listing the property to screening tenants, everything was streamlined and efficient. The platform saved me a ton of time and gave me peace of mind knowing I had the right tools to manage my rental professionally.

Cons: The part I liked least about TurboTenant was the limited clarity around accessing and understanding tax documents. While the platform is great for managing listings and tenants, I found the tax section a bit confusing—especially when trying to locate year-end summaries or understand what forms were available for reporting rental income. A more intuitive layout or clearer guidance would make that part of the experience much smoother.

Pros: I love how easy it is to use the website along with all the tools one needs to manage a rental property all at the tip of your fingers.

Cons: What we like least about Turbo Tenant is that it takes a few days for the collected rent to reach be deposited into your bank account.

Pros: I like how user friendly it is. The platform is very easy to use! I love that i collect payments anywhere at anytime.

Cons: I dislike the least about TurboTenant is that you have to pay extra for the accounting services. I wish that was added with the premium membership.

Pros: Hard to say as I like all the facets of TurboTenant. One big item is that they offer telephone live agent customer support! In the vast universe of the internet this perk is vital!

Cons: Sometimes I find it difficult to locate certain information. For example, to find an archived file. It can take me awhile to figure out exactly where some information is. I find their on line help to be of little, if any use at all.

Pros: The rent collection process is terrific. Simplifies the process. I like the form generator too. Good response on phone inquiries also

Cons: The website has become a bit difficult to navigate. There is a lot of complicated processes involved, so I kind of understand.

Pros: $7f

Cons: Nothing. TurboTenant is a one-stop shop for landlords. Everything from listing to screening tenants.

Pros: I like how the lease is already formatted in such a perfect professional manner and tailored to meet my states rental standards. I'm able to record keep my tenants payments and send them receipts. The property Management feature helps me out a lot during tax time. Any time I've had a problem customer support was always there right away.

Cons: I don't like it when the platform is already fixed a certain way and I've gotten use to it, but then Turbo Tenant well do something else to it and rearrange things. If it's not broke please don't fix it.

Pros: The marketing feature is the best. Rental property details are fed out to multiple Internet sites. Candidates are sent a pre-screener that helps pre-qualify before moving forward with an apartment showing.

Cons: There is no built in accounting function. It is a separate feature that costs extra to use, from another company. Software would be better if it was integrated into TurboTenant itself.

Pros: It's super simple tool to setup and use. Lots of great options for creating leases, screening tenants and dealing with maintenance request. My tenants like the pay options that they get, and I like not having to cash check or visit the bank. If you're looking for a back end to manage your rentals give turbo tenant a try especially if you don't feel investing a ton into management software.

Cons: Even with a paid plan it can take 3 + days for your rent check to be deposited but probably not on Turbo tenant's end.