Tenna

Pros: For me, it’s just that I can open it up on my iPad when I’m driving and I can see location and check engine hours.

Cons: Sometimes the tracker units will stay stuck on the previous job site where they’re at I know that our shop manager along with our sales rep is working on why that is.

Pros: Being able to look up a piece of equipment and know where it is and see the utilization for future services

Cons: Having to take what seems like extra steps to create anything in Tenna. I am getting used to it and have found work arounds for the most part always something new to learn with Tenna

Pros: Customer service is top notch. All software has its issues but good customer service makes the difference.

Cons: For our service industry the inspection report could be a bit more precise for what we do. We have moves that don’t require a DVIR report and it creates false negative reporting.

Pros: The customer service and resources for just about any topic. The knowledge base is current and help is always a call away

Cons: The base cost of the core features is expensive and it takes a lot of company resources to implement.

Pros: Pros: The sales staff is well trained, informative, and responsive. The tracking equipment was easy to install. The platform is constantly being updated and is easy to utilize.

Cons: I have not had any issues with the product and anything minor that we have encountered was taken care of within a few days.

Pros: Tenna has been a valuable solution for our organization, significantly improving equipment management and security protocols over the past five years. The system has contributed to the recovery of stolen vehicles and equipment, demonstrating its effectiveness in loss prevention and asset retrieval. This provides peace of mind and financial benefits. Tenna’s commitment to construction-specific needs and continuous innovation is evident in user friendly interface and features designed to address the challenges of managing mixed asset fleets.

Cons: When ordering GPS, from the moment the email is sent until we receive the product, it takes too long.

Pros: Very easy to use, it has become a critical tool for managing crew, equipment and maintenance. Great way to have crew accountability.

Cons: If there is a lot of equipment there it will take a level of effort to implement. Tenna helps. After the initial set up it becomes simple.

Pros: As a mechanic, I like that the drivers and operators can submit maintenance requests through Tenna and it will notify the mechanics, supervisors and managers. This is huge for me because keeping track of repairs and being able to communicate any needed repairs in a timely manner helps prevent downtime.

Cons: The thing I like least is the Work order system. Its been a learning curve since im so used to my old work order system.

Pros: Tenna makes asset management and maintenance tracking very easy. The software is user friendly and Tenna is always working to improve their product and add features based on customer feedback.

Cons: Hardware requires cellular connectivity to show asset location and maintenance information such as hours and mileage.

Pros: First and foremost the simplicity of the system to navigate. I’m not overly tech savvy and it’s easy for me. On top of that the ability to have driver score cards and manage safe driving.

Cons: Haven’t found any yet. Whenever there are issues they are quick to work together to find a solution when looking for a partner this is exactly what you want.

Pros: The system has already paid for itself in protecting our people. The cameras have been instrumental in preventing false claims against our drivers.

Cons: Tenna support has been among the best in my career. They are responsive, attentive, and knowledgeable but when they don’t have the answer, they pass it on to the person that does in a timely manner.

Pros: The package was purchased with us thinking it was a great idea to combine our maintenance program with telematics. The app is easy to use for location if the devices would read accurately. We thought we were going to be getting diagnostic readings and it works on about 1% of the units.

Cons: Maintenance program is out of date and not as fast or easy to use for documentation storage. Hard to make workorders and time consuming. Telematics are not that well as we have constant failures. Support never gets back to you.

Pros: The team has a construction background & understand what we need w/ regard to downtime & logistic challenges. They flew in their installer who was an Ex-mechanic and understood construction equipment. Verizon telematics sent us a younger local guy who installed radios. Some stuff got messed up but could have been worse considering the complexity of the computers in our newer crane fleet.

Cons: Not crazy about the AT&T service. It's a non issue when in Metropolitain areas buy can be a problem in more remote rural areas.

Pros: Ease of scheduling maintenance work on equipment

Cons: Haven't found anything to this point that I don't like

Pros: Easy to use platform, good range of tracker types for all applications

Cons: Needs Spanish version, needs a better report for driver metrics- i.e. speeding report, harsh braking etc... cost is high

Pros: EASE OF INSTALL, USER FRIENDLINESS OF THE APP.

Cons: NOT THE UNIT ITSELF BUT SOME INSTALLS ARE TIME CONSUMING

Pros: The ease of use and tracking of the machine. It is nice to be able to use my phone for equipment inspections.

Cons: Some of the questions are not relevant to the machine being used.

Pros: I really like the integrations it has with other tools and software systems. It also has a good mobile app, and I felt the service help and setup team was very helpful.

Cons: There was a decent level of learning curve to using Tenna. Also the setup was pretty extensive in terms of getting the trackers installed on all our assets. Also in some scenarios there was dependence on internet connections which can be an issue in some of our more remote locations.

Pros: Customer Service! Ease of Use of the software! Convenience in the field!

Cons: Cost is a little bit high, but for what you get pays for it's self.

Pros: I like being able to change from category to other on the fly, also creating WOs are a breeze and the info that you can add makes things awesome for my mechanics.

Cons: Sometimes it would be nice to be able to setup a site without setup a GE fence for one reason. As a contractor we bid on jobs and win the bid, we would like to be able to enter the job in Tenna, so we have the address in place for our crews. But not all the time until the job gets going do we have equipment on site.

Pros: The full scope of the program cannot be understated for use in camera funcionality maintenance reports as well as data retrieval for insurance/ reporting

Cons: Dashboard is not customizable as well as the work order function could be more streamlined with less requirements for creating one

Pros: customer service. [sensitive content hidden] always quick to pick up the phone and help out even after working hours

Cons: Requests doesn't always pop up on mobile app