HelpWire

Pros: HelpWire is easy to use as an operator and more importantly, it is easy for my clients to use. As a small business, a remote connection software that is highly capable, easy to use, and affordable is very valuable.

Cons: As an early product, HelpWire has occasional stability issues and I would like to be able to hear my client's audio remotely.

Pros: Simplicity of usage. Security. Avaibility every where. Remote access is easy for everyone, eliminating tedious explanations during support calls requiring a physical connection.

Cons: The keyboard management. Sometimes the key mapping is not correct, and access to special characters is only possible using the Alt + Number key combination. Multiple screens that are on the same window.

Pros: Free, works well. Ideal way to provide remove access/support to a PC or Mac. Helpful support. Works well when controlling a remote two-screen computer - easy to flick between them. I like the fact you can do a file transfers just by dragging a file between windows on the remote and local computers. I also lime the timed log it displays (and keeps) of the session and significant events. Vital for charging.

Cons: Couldn't get "Grant admin access" to work at remote end - just starting the remote end with "Run as administrator" works just as well though.

Pros: Excelente programa com ótimos recursos. Muito fácil de usar! Área de transferência comum e troca de arquivos funcionam perfeitamente. Também é possível trabalhar com múltiplos monitores!

Cons: Às vezes a conexão remota cai e volta na sequência. É algo que pode melhorar, mas nem chega a atrapalhar o trabalho.

Pros: All my clients, grouped together - always accessible even after hours when I need to do maintenance. Optional unattended access makes life a breaze after hours.

Cons: Absolutely nothing, cannot hate on such an amazing product. Effective, reliable and completely blasts any other remote support software out of the water.

Pros: I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use. Easy login with Gmail.

Cons: Updates interrupting the work. Sometimes it logs me out when I don't expect. Other than that I see no cons.

Pros: Works smoothly and perfectly as regards to remote support on Windows, which is my main usage for the moment. I am adopting it!

Cons: These are not Con's, but suggestions to give feed-back and push requests which I understand you are still working on. - Some improvements to be made on the Headless mode (sometime tricky to connect) - Lack of Headless support for Linux servers - Lack of Android support.

Pros: I am a lifelong Windows guy who bought a Mac a few months ago and wanted unattended remote access that worked on both platforms. It works great!

Cons: File transfers use a simple copy/paste method, which is fine. But, I'd prefer a file manager-like interface similar to other remote control apps I've used.

Pros: La compatibilidad con Mac es lo mejor. Anteriormente utilizaba AnyDesk por su compatibilidad con Apple Mac pero después de sus múltiples actualizaciones y requerimientos, he optado por esta herramienta que me permite hacer lo que necesito: soporte remoto.

Cons: Tal vez algunas herramientas como carga y descarga de archivos, desde y hacia la máquina remota, pero eso no compromete el buen funcionamiento del programa para su conexión.

Pros: Its just a simple elegant solution to an age old problem of remote support ! It's got a lightweight and clean interface, with minimal installation effort what more do you actually want.

Cons: Could do with a few small, and I do mean small improvements here and there, nothing fundamental, just help organise things a bit better.

Pros: Like that it is easy to set up and works well.

Cons: The connection method involving finding and clicking session links can be clunky for some users.

Pros: Helpwire is a technique to the PC and laptops that improve services remotely, there is no need to visit service centers and it saves a lot of time. this is the best app and is good for laptops and PC.I liked this service from my experience that was amazing.

Cons: Help Wire has minimal mobile support and it has no other drawback .

Pros: What I liked most about HelpWire is its simplicity and efficiency. The setup is incredibly quick—no complicated configurations needed. I can seamlessly switch between multiple remote desktops and view dual displays, which has significantly improved my troubleshooting speed. The security features, like top-tier encryption, give me peace of mind, especially when handling sensitive information.

Cons: I couldn't find any particular drawbacks with HelpWire. It did seem a little slow at times, but that may be due to my laptop being a bit older.

Pros: It was very easy to control it will make me a happy

Cons: It was highly recommended for others friendly use

Pros: The remote support of Helpwire helps to integrate the customer's electronic devices and gadgets through a seamless connection at an exceptionally fast rate and renders prompt resolution for any technical issues. Helpwire remote support provides a connection from Windows to MAC OS and vice versa which gives feasibility to the clients to get the desired service in their device. The app has a chatbot that provides solutions instantly and registers the request of the issues. Helpwire has various client management tools. This feature helps in creating a directory of contacts that is well-organized and offers quick navigation through the client data stored on the website.

Cons: Limited features until you avail subscription. Does not support on mobiles.

Pros: Unless like in Anydesk or TeamViewer Just by clicking the link we share is enough to control the system. And it is very simple to use but it saves my time a lot.

Cons: Not like that. But it lagged at some points and that also happened very rarely.

Pros: Well its is really easy and flexible to use helpwire . Along with flexibility its remote technology is very effiecient which makes it perfect in this work from home era as you can literally access the software from any location.

Cons: I dont find any such cons in the application however everything has few loopholes but to best of my knowledge i have had a great experience with helpwire.

Pros: Accessing the laptop and desktop of my teammates' empowered me to overcome all my inbound issues. We can be away, any where, wide apart, working in our personal works and yet whenever necessary I could easily connect with my teammate's system with HelpWire. This is the next generation tech for remote connectivity.

Cons: There are no specific bad features for HelpWire which makes me wonder how any tech can be so satisfying and effortless to use. HelpWire is bringing new features is what I heard and I am excited to experience them while I continue to use my HelpWire application for remote connectivity! This is probably my best experience regarding any tech application I have used ever since.

Pros: The smoothness of its usage and easiness

Cons: Requires a bit better quality of network to function smoothly

Pros: The layout and ease of use. I found it super helpful

Cons: Till date didn't find any cons. Will update in the future

Pros: Firstly, the main thing I like most is that it's completely free and super easy to use. One doesn't need to set up anything complicated, and it works well on both Mac and Windows. Also, it has some great features like being able to switch between multiple remote desktops and viewing dual displays, which makes remote support much more efficient.

Cons: Honestly, I haven't run into any major drawbacks but What I liked least about HelpWire is that it doesn't support mobile devices and lacks a session recording feature.

Pros: HelpWire provides a really fast remote support for Windows and macOS, saving me a lots of time and money with its user-friendly controls, built-in chat, and other essential tools like file transfer and multi-monitor support. It scales easily to manage larger client bases and offers cross-platform remote desktop access.

Cons: Only limitation of helpwire is that its only applicable to Windows and macOS, hoping that in future it can be applicable to other OS as well.

Pros: Helpwire has one of the best and free desktop services. It us very user friendly. It has inbuilt chat support that can be accessed from anytime and anywhere.

Cons: Some tools might be difficult to use. It supports application for PC , Mac and Windows but misses out on giving mobile support.