Rating
4.6
62 reviews
Starting price
$220
Per User
Categories
1
Employees
21
Isolocity is a top-rated eQMS for all industries. Isolocity strives to streamline compliance through automated workflows that provide valuable insights to help our users make informed decisions. Fully compliant with GxP, ISO and food related standards, Isolocity's mandate is to deliver more value for every quality department and reduce their overall cost of quality. Recognized with awards such as "Most Recommended," & " Best Customer Support," Isolocity seamlessly integrates with Microsoft OneDrive, SharePoint, ERP's and essential tools. With a world-class user interface, Isolocity is consistently rated as one of the top QMS solutions globally.
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(62 reviews)
Overall, my experience has been positive. It does exactly the heavy lifting a QMS is supposed to do. The support team has been amazing and [sensitive content hidden] has been a great support. She is a rock star.
Pros: It centralizes our quality control and compliance tracking. Being able to tie our inspections, non-conformances, and CAPAs directly into our inventory workflow makes it much easier to maintain strict compliance standards without relying on scattered spreadsheets.
Cons: The user interface can feel a bit dated, which creates a slight learning curve when onboarding new team members to the system
Cory F. · Director of Operations · Food & Beverages · May 14, 2026
Overall, moving to Isolocity has been an extremely positive experience. The support team have been fantastic with the transition of documentation and answering all our questions. Any issues we have come across have been resolved in a timely manner and communication maintained at all times. The main benefit is the whole team at E&O feel comfortable using and the navigating Isolocity software.
Pros: The user friendly interface is the most positive aspect of Isolocity. The transition over has been easy to manage and the customer support has been excellent. The Document Management system is more easy to follow than our previous system The costing structure is more suited to our business needs and having unlimited users at the basic level as allowed for the training module to be rolled across the whole team.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Quality Management | 3 | 11 | Shortlist |
Domain confidence 99%
Cons: Audit Management Module has taken longer to adjust and set up, it also doesn't flow as well as the other modules. It would be useful to have more customisation for some of the drop down menus currently locked.
Clare C. · Quality Manager · Medical Devices · May 7, 2026
Good so far. We have not fully implemented Isolocity but the personnel who have used it to date have given some positive feedback.
Pros: Value for money. Assistance with getting it setup and answering questions has been really good. Access and information
Cons: Missing modules that are important to our company Independent Design Control Management Review Reports need refined, some print good others don't
Ron S. · Quality System Manager · Mechanical or Industrial Engineering · May 7, 2026
Overall, I was happy with my experience with Isolocity. While my use was limited to the platform’s CAPA module, it provided a solid, centralized solution for managing quality processes, despite some minor usability challenges.
Pros: I appreciated Isolocity’s dedicated, centralized QMS platform. Although my experience was focused on the CAPA module, having CAPA records and workflows contained within a single system made it easier to maintain compliance, ensure consistency, and support audit readiness. Additionally, the customer support—particularly from [sensitive content hidden] —was very helpful and responsive.
Cons: Some wait times were noticeable, and there were instances where pop-up windows could not be closed without using Ctrl-based keyboard commands, affecting the overall user experience.
Ryan P. · QAP · Alternative Medicine · April 27, 2026
Pros: The system is very easy to learn and extremely powerful. It's a tremendous value for the money that allows for easy document control and sharing of information.
Cons: I don't really have any major cons, I suppose certain features can be built out, but on the whole, it's easy and powerful.
Andrew K. · Director · Research · April 15, 2026
So far, the rollout and initial use of the product have been great. The team has been very supportive in getting us up and going and has really helped us with any and all questions we have had thus far.
Pros: The ease of use of this product is what really helped make our decision to go with ISOLOCITY. Once we were able to pick and really dive into the software we right away knew this was the one. the use of the document management software is key for our business and has made the traceability and training very easy to manage. Additionally, the access to information across multiple companies make this very easy for us to manage. I would say that the over value for the money is there with this software.
Cons: I do wish there was a better way to contain the audit structure within the same view of the platform as going to a different page does make it a little difficult for the team.
Derek D. · Senior Director of Operations and Quality · Electrical/Electronic Manufacturing · April 13, 2026
The experience for building and incorporating the system has been a relatively stress free experience and with a dedicated Quality Assurance Consultant assisted greatly in the buildup and implementation of the system. Our implementation plan was set for a period of 120 days. Went live with the system in just under 90 days.
Pros: This system is well designed and helps to ensure audit readiness when it comes to any certification system used. Our organization works with FAA and AS9100D certificates and both organizations have been impressed with how well the system was able to be integrated.
Cons: Based on our needs, there really has been nothing to report at this time. The system was able to separate the parent and supporting business units.
Robert F. · Quality Assurance Manager · Airlines/Aviation · April 13, 2026
It was a great experience. Nicoletta was helpful and our regular meetings made learning the software much easier.
Pros: The technical support was excellent. Many of our questions were answered through video meetings and step-by-step instructions.
Cons: The document approval process was confusing at the beginning. The YouTube videos need to be updated. The sound quality was not good.
Kim C. · Food Safety and Quality Specialist · Food Production · April 10, 2026
International Warehouse & Shipping, LLC is still in the early stages of our Isolocity implementation, but the onboarding and setup experience has been excellent. The platform is intuitive, well‑structured, and designed in a way that supports the kind of multi‑site operational and compliance ecosystem we’re building. Our team is currently finalizing and approving a full suite of HR, Safety, and Operations policies before uploading them into the system, but the implementation process so far has been smooth. The Isolocity team has been responsive, supportive, and clear in their guidance, which has made it easy to map out how our compliance matrix, SOPs, and training workflows will live inside the platform. Even without full deployment yet, it’s clear that Isolocity is built for organizations that need structure, traceability, and scalability. We’re looking forward to completing our internal approvals and moving into active usage across our facilities.
Pros: • Clean, intuitive interface • Strong onboarding support • Easy to map policies, SOPs, and training workflows • Flexible enough for multi‑site operations • Clear structure for long‑term compliance management
Cons: Because we are still in the early implementation phase, we have not yet identified any true drawbacks. Our team is still completing internal approvals before full deployment, so our experience with advanced features is limited at this stage.
Veronica A. · Quality Control · Warehousing · April 10, 2026
So far it is a good enough program for what we require. After sales support is very good, I appreciate the follow-up and quick response of my QA consultant that was assigned to our team.
Pros: The customer support for implementation was great, it is fairly easy to use. It is great for document management and CPARs.
Cons: There is not much room for customization as the program seems to be built for the food industry. Audit reports are limited as would like a score assigned to results instead of pass/fail and escalating from a non-conformance to a CPAR is duplicating the information, it should automatically transfer all the info over.
Joan C. · Quality Manager · Mechanical or Industrial Engineering · April 9, 2026
Pros: A highly comprehensive program offering numerous possibilities. It ensures structured documentation as well as rigorous follow-up.
Cons: Although it is not always intuitive, explanatory modules are available and the Isolocity team remains readily accessible to support us.
Maykelley C. · quality assurance tech. · Consumer Goods · April 9, 2026
I truly enjoyed training with [sensitive content hidden], she was quick to pick up our unique business mode and was able to provide guidance in every situation we encountered. She was helpful, brilliant and delightful.
Pros: I find Isolocity to be so helpful in keeping documents and records up to date and changes organized. Especially training records, which for us, during our season of growth tends to be most tedious. Each morning I get a notification of items that need my attention, keeping me on target and achieving goals.
Cons: My only real dislike is the module naming scheme. I do not find the module names to be intuitive which caused me to have to hunt for where an item is.
Angela P. · Quality Assurance · Medical Devices · April 2, 2026
My overall experience was great! The software itself works well for what our company needs and is very straightforward to use. What truly made the experience exceptional, however, was the team behind it. From my initial conversations with [sensitive content hidden] to the ongoing support from [sensitive content hidden], I cannot recommend this company enough. [sensitive content hidden] was accessible, patient, and incredibly helpful every step of the way she truly made the experience a 10/10.
Pros: I had a great experience using this software. It’s straightforward, easy to navigate, and gets right to the point, which made the process much smoother. A special thanks to [sensitive content hidden], who supported me every step of the way. She was consistently accessible, patient, and thorough in walking me through everything. Her guidance made a significant difference, and I truly appreciated her professionalism and commitment. Highly recommended.
Cons: The only aspect I found challenging was the mass-uploading sheet. It can be a bit confusing to navigate, and I needed quite a bit of assistance to get through that part. It would be incredibly helpful if there were a more streamlined way to transfer all of our information ideally something that reduces the need to manually fill out the mass-uploading sheet. Simplifying that process would make the overall experience even better.
Samantha V. · Quality Assurance · Consumer Goods · November 26, 2025
The implementation went smoothly, and the support from [sensitive content hidden] was excellent. It’s a great product for the price and having everything in one place makes it even better.
Pros: ISOlocity covers most of the key quality management modules required under SQF. It’s easy to use, scales well with our business and team. Document management and Quality Events modules have been the most valuable for us.
Cons: The Inspection module could be improved by linking inspections to a schedule or calendar, especially the activity one. Having automatic notifications or alerts for any missed or overdue inspections would make it much easier to stay on top of everything and avoid gaps.
Krishna A. · Head of QA · Food Production · November 17, 2025
Overall a positive experience with the customer service and implementation team. Everyone was very accommodating during the implementation.
Pros: The ease of use and ability to implement quickly. It is a very intuitive program. The training function is something that will be great to use in our new site.
Cons: Some of the user interface is a bit clunky. For instance, sometimes the drop down menus overlap each other and cannot be used properly.
Michael D. · Engineer · Consumer Goods · November 14, 2025
Overall my experience with Isolocity was a very positive experience, it was easy to set up and use. Very user friendly.
Pros: It was very user friendly and easy to set up. Customer support is very helpful. Implementation process was quick.
Cons: I don't have any cons but a suggestion for a future module could be a micro specific module that is set up specifically to enter sample results. Instead of having to make a bunch of templates. Another suggestion is to make the COAs template editable.
Hope S. · Lead Lab Technician · Dairy · October 29, 2025
The onboarding and training with Isolocity has been awesome. This is the 6th eQMS I have used, and the 3rd time I have been part of the implementation of the eQMS. [sensitive content hidden] has really been a vital asset to us for our implementation. I honestly don't think we could have done it without her. She was even so patient with us that she went through our PQ and suggested corrections and additions. That is just not the kind of service you get from a lot of eQMS providers. I give the Isolocity platform a 8.5 out of 10 and I give [sensitive content hidden] a solid 10 out of 10!
Pros: I think the customer support has been top notch. [sensitive content hidden] is always super responsive and extremely helpful. She is attentive and very patient with us which is very much appreciated.
Cons: I don't like the setup for document owners. I am used to having only one document owner. I don't like that someone has to be added as a document owner in order to make changes to the document. I am also noticing that Employee level users can't see things that I have assigned to them. I had to move them to a production level user in order for them to work on things that even they were the owner of.
Nick C. · Quality Systems Manager · Pharmaceuticals · October 28, 2025
My overall experience with ISOlocity has been very positive, and I believe it provides excellent value for the price. The platform offers a comprehensive Quality Management System that could function as a complete, standalone solution for businesses. Since we integrated it with our existing system, the process hasn't been as seamless as it might have been for companies using it independently. However, my experience with [sensitive content hidden] , our point of contact, has been outstanding. He has always been quick to respond to any questions, gone above and beyond to assist with transferring files and data when issues arose, and has been an exceptional representative for ISOlocity.
Pros: I really appreciate how easy ISOlocity is to use. The platform's user-friendly interface makes navigating through all of its features simple and intuitive, which is a huge plus for our team. It is refreshing to have a compliance tool that doesn't require a steep learning curve and constant troubleshooting. The digitized time stamps are a great feature to demonstrate conformance and look great to customers and auditors when they review our system.
Cons: Some of the features are clunky, like the Document index doesn't sort in procedure # order, doesn't save once sorted, so every time you leave the screen and come back you need to do a re-sort. Flexibility, there are a lot of things that would be nice to edit to customize a screen, but they are often locked.
Thomas P. · Quality and Compliance Manager · Medical Devices · September 16, 2025
Overall I am satisfied with Isolocity. We got what we needed and had a great experience because of [sensitive content hidden] awesome help.
Pros: What I like most is [sensitive content hidden] availability and helpfulness. Her customer service is outstanding. I do also enjoy the simplicity. That's a big reason why we chose Isolocity.
Cons: I don't like that multiple products can't be in an inspection. That's just I minor inconvenience. It doesn't take away from the functionality. It would just be nice for us.
Cade P. · logistics coordinator · Machinery · July 30, 2025
[sensitive content hidden] was exceptional from start to finish. He was present throughout the entire integration process, responsive at every step, and deeply understood the challenges our growers face. What stood out most was his calm, steady follow-through and his ability to keep things moving without adding pressure. It’s rare to find someone who blends technical clarity with real empathy for the field. He made the process smoother than expected and gave me confidence in the team behind the product.
Pros: The interface is clean and easy to navigate, even for users who aren’t tech-savvy. Tasks are laid out clearly, the dashboard is intuitive, and it doesn’t take long to get comfortable in the system. Once we customized it to fit our workflow, it made day-to-day compliance tracking and documentation a lot more manageable.
Cons: The only real challenge was tailoring the system to fit the unique needs of small, underserved farms. While the platform is strong, it was originally built with larger operations in mind, so we had to do some extra work to make it accessible and intuitive for first-time users with limited tech experience
JAKE B. · Chief Grow Officer · Farming · June 26, 2025
Great app with all of the basic requirements of a QMS and competitive pricing. Continuous support is the major advantage of Isolocity. Plus, it's a Canadian company!
Pros: The support from the consultant assigned to our implementation, she went above and beyond to help us, was very available and understanding and it had a major impact on the success of certification audits. The platform is user-friendly and I love the customization option.
Cons: Sometimes there are some bugs with the app, but the tech support reacts promptly. For our line of work, I wish there was a design module.
Alexandrine D. · Director of Innovation and Quality Assurance · Medical Devices · June 19, 2025
I have a very good impression of the software & ISOlocity aside from the technical issues I have mentioned.
Pros: $8d
Cons: $8e
Nicolas J. · Director of Operations and Regulatory Affairs · Medical Devices · June 19, 2025
I have had a great experience with Isolocity. It is exciting to see everything coming together. The Isolocity team is great at helping to mass load our records and documents. This has been a huge help to our company. I am eager to see what else it will assist us with as we push forward with each phase.
Pros: Isolocity is very user friendly and easy to navigate. It is great to be able to tailor the software to fit our needs. The customer service is amazing, and I have always been met with a friendly response to any questions that I have had. They are very helpful in training and answering any questions that arise.
Cons: I have not encountered any dislikes in Isolocity as of yet. I know that there will be a new look and update in the near future, and I am looking forward to seeing all the new improvements.
Jennifer E. · Document Control · Medical Devices · May 27, 2025
Overall, I have had a great experience with Isolocity and the Isolocity team. They are very responsive to questions I have.
Pros: I like how simple it is to use, and it is easy to navigate. Each module is easily understandable and standard from module to module.
Cons: There are some modules that are not intuitive to get to. The module in particular makes sense once you know where it is.
Kenny T. · Quality Manager · Food & Beverages · April 25, 2025
Overall, I have had a pleasant experience so far working within Isolocity and working with our Isolocity Rep [sensitive content hidden]
Pros: I love the user-friendly interface and how easy it is to work within the system.
Cons: Certain workflows aren't necessarily obvious to the end user, training is definitely required for completing certain actions within the system.
Jennifer H. · Quality Assurance Lead · Biotechnology · April 4, 2025