ConnectPointz

Pros: It is extremely easy to use and takes not time at all to learn how it operates! Their team was so helpful with any questions I did have!

Cons: There isn't one thing I dislike about ConnectPoints! The team at ConnectPoints does a great job getting everything integrated easily!

Pros: The customer service team answers the phone and is very responsive. A pleasure to work with. Other providers would not answer our calls because we were not big enough.

Cons: I am not a huge fan of having to use an EDI provider, but if I have to use one, I would prefer to use ConnectPointz

Pros: It is very easy to work with and support is very helpful and quickly responds to emails and phone calls.

Cons: I'm not sure there is anything I dislike about connectpointz. It is super easy to learn and I have nothing to say about it.

Pros: customer service, expertise, ease of use

Cons: no issues at this point, I've been a customer since 2006

Pros: Helpful customer service with all of my questions.

Cons: Long response time for email inquires and questions.

Pros: ConnectPointz solved a vital problem for our company - by creating an integration from our third-party Inventory system and synchronizing it with WooCommerce. We have multiple channels of e-commerce so this connection is absolutely essential.

Cons: Honestly nothing really - it seemed like the initial setup took a little time but other than that I am relatively happy with my experience.

Pros: Connectpointz have helped us get connected to our trading partners quicker and more robust than any other partner I have been working with over the past 15 years. An experienced team that will help you get across the finish line within days/weeks, not months/years. We got started with Connectpointz within a few days of signing, and have been rolling out new connecitons on a weekly basis, with very low effort from our side and minimum need of "unnecessary" interactions with the UI. The team at Conectpointz have been supporting us with a <1 day response time, and been super-flexible in meeting the very dynamic requirements of our solution design. We look forward to continue working with Connectpointz on a daily basis going forward.

Cons: The user UI isn't the prettiest, but it gets the job done. Especially since we are doing full integrations in all directions.

Pros: Very easy to use and the team is super helpful and responsive!

Cons: They bill per order instead of one price across the board!

Pros: We no longer had to manually enter orders or download shipping labels and custom packing slips. We can connect with all of retail partners in one place.

Cons: Making the switch from another provider was a little cumbersome, however the team made it as painless as possible.

Pros: We avoided EDI compliance for a lot of years. Connect points made it easy.

Cons: Not much. the ongoing cost monthly needs to make sure it is covered by the revenue channel.

Pros: ACT's expertise and agility to support any integration project is unmatched. ConnectPointz is the UI which is fairly easy to use and continues to improve.

Cons: Error reporting could be improved. Unless you reconcile you may not know transactions are stuck for bad data. Setting up meaningful notifications of the transactions that cannot process requires support.

Pros: It is very easy to use. Great for receiving, packing and shipping orders.

Cons: New sign in feature of acknowledging connectpoints features or selecting offer to be able to sign in

Pros: The customer service and the prompt response to fix ANYTHING and EVERYTHING. They help with the smallest details. I asked them to create a toggle function so we can switch from order to order quickly and it was done within the week. When we're in the busy season we cannot afford to stall on orders and tech issues, they are right there to help. They take a sophisticated process and make it easy to use. The language in the software simple and to the point and wont confuse you.

Cons: Nothing really, its really simple and straight forward.

Pros: Set up process is easy and very quick. Very good customer service!

Cons: There is nothing I do not like it so far

Pros: easy option for EDI, labeling, cost effective and awesome support

Cons: hard to navigate at first but onec you get used to, it so much easier

Pros: Dashboard is easy to use, and I can view status of all Purchase Orders

Cons: Automating request for Spreadsheet for Fedex label Import would be helpful

Pros: Connects to any marketplace that I choose

Cons: Have to pay a small fee on every order that comes in.

Pros: EDI Integration Solutions: Easy to setup and great customer service team FTP Integration Solutions: Easy to setup and great customer service team

Cons: Have been using their services for 2+ years and havent had any bad experience till now.

Pros: There EDI integration tools allow you to automate various processes, eliminating or minimizing manual data entry. This gives greater information accuracy. They take care of all the validation processes also. Our EDI integration with them allows cost savings.

Cons: Our current process does not have the reporting that wanted but we are working on it.

Pros: We have used a lot of different EDI platforms but I finally found the one - ConnectPointz that is actually the easiest in use without sacrafising on the functionality. I love that it's really easy to use and it's more easier to get in touch with an actual person and get help with if you have troubles with something.

Cons: Please be aware to update your contact information on time otherwise it will lead to delays.

Pros: Super easy to use! Very user friendly, which is great!

Cons: None right now, we have used this for years and you cannot beat this system

Pros: Product is easy to use and works best when cutting and packing what we have in stock on each individual order to great the correct case pack for each item we offer.

Cons: It works wonderfully for our company as is!