Rating
4.7
35 reviews
Starting price
$14
Per User
Categories
9
Founded
2014
Employees
7
GSMtasks's service dispatch software makes it easy for dispatchers to plan daily tasks and employees to manage and analyze them. Reduce fuel costs and boost work efficiency with route & task optimization. We offer an intuitive app for employees, a real-time web dashboard for dispatchers, and automatic SMS notifications and employee tracking for customers. Our API allows for integration with your current systems.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
397
Organic visits / mo
126
The shared messaging across Route Planning, Dispatch & Delivery Scheduling Software advertisers - the validated angles to copy. See the niche →
(35 reviews)
GSMtasks has generally been so helpful to me and my team in all aspect of my business and I think I'm begining to love them more than ever before
Pros: Since I started using GSMtasks I have experienced an easy usage and have gained good value for my money. Also their customer service have been so helpful and the drivers management have been so nice there have been little or no Bugs and issues of any kind all through and the route have always been perfect... They also have a good Maintenance and inspections that have always been helpful to my team always
Cons: The system sometimes glitches and this have cost me more than I can ever explain and this needs to be fixed with immediate effect
Lawrence D. · Manager · Logistics and Supply Chain · March 1, 2026
Excellent! Have recommended it to a few of our suppliers based on my experience working with GSM staff and the software.
Pros: Ease of use, great functionality and superb service
Cons: Small delay when getting new features added. Thats about it
John N. · Logistics Administrator · Retail · March 7, 2025
| Category | Page | Rank | Placement |
|---|---|---|---|
| Transportation Dispatch | 1 | 1 | Ad |
Domain confidence 99%
Pros: My overall experience with GSMtasks has been nice. It is really easy to use and helps with people's productivity. As a manager, this tool helps me track all the steps and makes it easy to assign tasks.
Cons: The options for integrating with third-party services are limited, meaning there are fewer possibilities to connect and interact with external platforms or applications.
Margus K. · Team Manager · Apparel & Fashion · October 15, 2024
Pros: Our company have been using this product and it has significantly boosted my team's productivity. The tool is user-friendly, making it easy to assign, track, and complete tasks. Real-time updates allow me to monitor progress instantly, and the clean, customizable interface is a plus for adapting to our workflow.
Cons: - Initial learning curve for advanced features - Limited third-party integrations
Grete J. · Manager · Logistics and Supply Chain · September 23, 2024
Pros: Fast support for issues solving, great overall value
Cons: GSMtasks web page (task view/filtering) could have faster response
Andis D. · IT Product Development Manager · Hospital & Health Care · July 11, 2024
Pros: I love how helpful the staff is when we run into any problems. The service and support is great and there are always new features being announced.
Cons: Nothing. There is genuinely nothing that I have found that I do not enjoy about this particular product.
Anonymous User · Vp · Architecture & Planning · June 29, 2024
A great software that is capable of fulfilling our needs.
Pros: Gsmtasks has managed to reduce are workload significally. Brilliant customer support - very responsive and helpful thinking along. Almost every questions or challenge we had - they managed to find a solution.
Cons: Its offering much more than initially you might think and see. But again their team is very responsive and we had everything sorted out quickly.
Vallo V. · boss · Food Production · June 25, 2024
Pros: We operate in a highly specialized field, which has made selecting a management solution particularly challenging for us. However, there are a few aspects we value most: Adaptability: The ability to tailor the solution to meet our specific needs. Excellent Client Support: Responsive and helpful support for any issues or inquiries we might have. Continuous Improvement: Ongoing enhancements to the app that not only improve its functionality but also seem tailored to our business requirements.
Cons: It's challenging to pinpoint any least favorite aspects, as their solutions are constantly evolving. What we might find less favorable today could very well become a non-issue tomorrow due to their ongoing improvements.
Ignas P. · Manager · Transportation/Trucking/Railroad · April 3, 2024
Pros: GSM heard our 'wish-list needs' and put it into action, completely exceeding our expectation. Smaller tweaks can make such a difference to the end user. Thank you for hearing our needs.
Cons: I very fortunately have nothing to say. We are very happy with GSM as a work tool.
Carmen A. · Client Account Manager · Retail · February 13, 2024
Very happy.
Pros: Good product, good real people support, not a robot speak with you. Easy to implement and use …
Cons: Cant say anything bad, the service is working well.
Silver K. · Logistic manager · Banking · September 27, 2023
easy operation and value for money
Pros: easy to use and support team very responsive to issues or open to suggestions to modify or incorporate suggested features. havent tested the optimization features yet.
Cons: So far it meets our needs and suits our business case
Kenny v. · Owner · Facilities Services · September 22, 2023
Amazing, I love this software, it has helped me tremendously
Pros: Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me
Cons: I honestly do not know, the product is still under development which means suggestions are easily taken on board and new features come out very often.
Mia A. · Project Manager · Building Materials · September 2, 2023
Pros: What really shines about GSMtasks is its route optimization feature. It effortlessly juggles dozens of factors to formulate the most efficient routes, saving us valuable time and fuel costs on a daily basis. Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.One feature our team particularly appreciates is the seamless communication channel. Whether it's assigning tasks or sharing critical information, everything happens on one platform, reducing misunderstandings and communication lapses.Customer support is another area where GSMtasks outperforms. The support team has been nothing short of outstanding, providing prompt, helpful, and personalized responses to our queries and concerns. It's clear they care about their clients' experiences.
Cons: For us, everything has been good so far.
Mikko P. · CEO · Restaurants · August 2, 2023
We are using it daily, all the day, this is our first workplace, where we managing our orders, routes, tours, drivers and items.
Pros: Easy to use. I love the support, if I have a problem they response even on a Saturday evening.
Cons: I have none of it, because if I have something I can contact with the Team and they can solve, update or make a new feature for that.
Botond A. · manager · Logistics and Supply Chain · April 1, 2023
Improves stakeholders, scheduling, and tracking in real-time
Pros: We have been looking for ways to expand our service to serve even more consumers using a best practice dispatch, delivery and scheduling program. GSMtasks was the best platform for our systems, resulting in us expanding our reach and tracking orders in real-time to improve the way we connect with customers and the receipt of their deliveries.
Cons: At this stage, we have had no problems with the platform.
Wayne S. · Owner · Arts and Crafts · June 8, 2022
It is easy to get your work together when you have to send the workers out to work.
Pros: I can easily see what I need to look for and where to ask the questions. I got help from the team quickly when I asked questions
Cons: IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.
Frans L. · Client Liaison · Retail · February 17, 2022
Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.
Pros: Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).
Cons: Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.
Heather P. · General Manager · Retail · August 31, 2021
By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
Pros: Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.
Cons: Extra features like API integration are relatively expensive
Jacob T. · Business Development Executive · Transportation/Trucking/Railroad · August 12, 2021
We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient
Pros: It has all the features for drivers, From task to deliver to the door step, creating new task, input of destination, accuracy of optimization, location display, drivers activating tasks, routing, mapping. the best It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.
Cons: As for improvement, need to have whats app icon near the contact, so we have option to contact by number or contact by whats app
Shamsuddeen N. · Owner · Logistics and Supply Chain · July 14, 2021
Fantastic
Pros: - Easy learning curve - Very good routing and scheduling capabilities - Fantastic support - Value for cost is excellent - Many customisations - Excellent onboarding & training - Extremely competitive features compared to other 3x priced platform
Cons: - Minor bugs but they are being resolved one by one
Chris C. · Partner · Food & Beverages · June 10, 2021
Pros: It is a simple and real-time task management app that is like most. Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.
Cons: its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations. the second problem is it's a bit slow.
Muhammad A. · Network Engineer · Telecommunications · April 12, 2021
Pros: Easy to use for every one, sms notifications and email notification is very nice.
Cons: The price for integations to shopify is high.
Christian L. · owner · Food & Beverages · October 19, 2020
Flexibily. Simple
Pros: Optimization Simple. Speed. Import and export funkcion.
Cons: I can't delete a task. Only separately.
Natasa K. · Logistic manager · Logistics and Supply Chain · October 16, 2020
Pros: Software is well known by all our team members, it helped us to develop our structure from 5 vehicles in 2016 to 27 in 2020 and number are still growing. All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away. They are also very keen on taking sugestions of how to make the software more user friendly...
Cons: There is very little downsides, the only thing I can mention is that sometimes the app freezes on the phone and must be reinstalled.
Maciej J. · Owner / Founder · Transportation/Trucking/Railroad · October 13, 2020
great stuff
Pros: easy to use, very good value for the price
Cons: nothing, all fine, I have no complains about the software
Karsten T. · Owner · Construction · October 12, 2020
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Ad |
| Logistics | 1 | 2 | Ad |
| Service Dispatch | 1 | 2 | Ad |
| Delivery Management | 2 | 8 | - |
| Courier | 2 | 10 | - |
| Food Delivery | 2 | 25 | - |
| Trucking | 2 | 27 | - |
| Route Planning | 2 | 33 | - |