MIE Trak Pro

Pros: I started in the company with customer service and shipping, then moved to manufacturing and plant floor. Every aspect of the company is improved because of the capabilities of MIE Trak Pro. We pair it with the kiosk program on the shop floor and works smoothly for our business purposes.

Cons: Like a super computer, its only limited by your ability to realize it's potential... I wish the collaboration between database segments were easier to find, when using report writer.

Pros: First of all, the team of Mie Track is very well experienced and provide a very good support in any situation, on low, high or critical moments/priorities. Since we had a long time to prepare the transition towards the Pro System this helps a lot, helps understanding the system before being life in the company. The system has a lot of options is quite complex at the first glance but the user interface has a flow of task which is maintained across all modules. The possibility of extension and integration with other software / applications. The support to use our software to works within Mietrack Pro (very specific reasons) very well supported and we had a chance to design our add-on's in house to work easily with the core of Mietrack Pro. I think our feedback is important and many fixes had been approved in order to seek the most from it. A relative open solution, easy to customize and great support.

Cons: The system at first glance is complex. On new implementation could scary the users.Another cons, the speed, at the first, greatly increasing over time due to Mietrack Team allowance of new ideas or on our feedback.User interface is full of features. That is not a cons but not all companies use all fields. The users are still operate, may require a longer learning curve to get the feeling of UI flow. I must note in our implementation the pool of users are not highly technical on computers and they still acquired, in time, the procedures to work with the system.I know a more elegant solution is in near future (Cube design) but for now we are on learning curve.Missing maybe the concept of mass action for repetitive tasks. Of course this can be implemented easily using alternative modules provided within solutions but requires more advanced users to deal with. This is not an issue on our company.

Pros: I like. and depend on the visibility of each transaction that takes place. I can see which user made which transaction and when that user made the transaction

Cons: I don't like that I have reconciliation issues at times. Sometimes my entries "disappear" and I have to call tech support to retrieve them for me. On a good note though, the tech support is great and is always able to fix the issue

Pros: $8d

Cons: Any issues that we have experienced have been quickly resolved by the MIE Solutions team, so there is nothing negative to report at this time.

Pros: Every feature is inter-linked seamlessly, there is no separate modules that you need to perform some sync feature on to communicate with another feature, it's just all there wherever you are.

Cons: It would be nice if we could just highlight specific lines or cells (like in a spreadsheet program) and copy them without needing to copy the entire report that Mietrak generates. However, it is super simple to copy the entire report and paste in Excel, where I can then do what I want with it.

Pros: MIE is a full featured easy to use software package. From quoting to invoicing we utilize this software to run our entire business.

Cons: SQL Database based. SQL can be slow at times for queries on large databases.

Pros: The single most liked feature of this software for me is their integration with other software database systems. Mie was very helpful in getting the data flowing between Pronest and Mie Trak Pro. The last company we used before wouldn't lift a finger to help get customized communication, but we were able to get it up and running after a meeting or two. Another thing I like about Mie Trak is how they have so much information on each page. You can use your arrow key or mouse and scroll down through RFQ's, orders, items, PO's, etc and look over each of the said objects. We also really like how the Mie Trak does the time and material collections on each work order, although we haven't fully implemented that feature yet.

Cons: It took me a while to understand how each item has a quote and router associated with it on manufactured items. We manufacture custom parts, so we enter new part numbers daily. You need to create a new item, and generate a quote from it to where you will enter manufacturing details to create your cost. After, you win the job, you will need to then create a router from the quote so your work order can pull those details. I'm not sure why the work order couldn't pull the information from the quote directly, but there may be reasons I'm unaware of. In the past we were accustomed to sending emails to the customers with their bill with a payment link where they could enter ACH or credit card information and pay that way. We can still email our customer's invoice within the system, but it would be nice for Mie Trak to have a system that could do that.

Pros: The interactive abilities of MIE Trak are immediately better than most competitive products. The ability to develop critical queries and dashboards to run the business make this product my go to for ERP!

Cons: Wish we could have implemented more faster. It's hard to figure out exactly what you need until you've run into a wall. Usually those can be fixed pretty quickly.

Pros: easy to use for my application routing our daily work

Cons: estimating which I have not get a handle on yet.

Pros: The ability to track every aspect of the business and the ability to easily customize reports to our specific needs. This is a very powerful system, but you can use as much or as little of as you need.

Cons: The integration with our existing business process was somewhat of a challenge.

Pros: From demo to implementation to support - MIE Trak Pro has been the key to our success.

Cons: Lack of a true CRM module would be the biggest issue right now.

Pros: It is a full comprehensive piece of software.I am only using half of its capabilities thus far but will use more as we grow.Very detailed.

Cons: Some abbreviations are different to here in Australia being an American piece of software.Can't see when the software is doing something, need a time clock or something.

Pros: All features are important to the overall quality of the parts we fabricate and operation of the company. This software has help us maintain our ISO certification.

Cons: I have zero complaints with MIE Trak Pro

Pros: > Huge array of features and ability to capture data on multiple levels of the manufacturing cycle. > Ability to customize features> Great value for money.> Rapid response to support request taking into consider Australian/USA times

Cons: > The user interface is not very intuitive, however, time and training eventually help the user become more efficient.> It would be amazing to have an Australian based contact deal with customizing and trouble shooting.

Pros: One of the largest advantages over other software is the support included as part of the annual support agreement. The software receives constant updates and improvements and you can always ticket the support team for help. These updates lead to new features and ways to manage production. Ultimately, this fuels continual improvement within the organization with new ways to better capture and maintain production data. However, the dynamic nature of the software introduces some challenges when something is changed or broken.Our team just rolled out an update to our barcoding system including product images on our inventory labels. This is just one recent feature rolled out in a 2023 update that we have turned into a time-saving continual improvement project.

Cons: The heavy customization of MieTrak opens up when you have staff that are knowledgeable about SQL and report writing. While MieTrak support will write custom reports and scripts; new users of the software would see much more creative use of the tools within MieTrak if their own staff understand the underlying system.

Pros: Journal entries and downloading results to be able to manage numbers in excel! We just added multiple entities, and I am anxious to use it on new entities we created.

Cons: Tracking costs by project and work order is not as seamless as it could be as users are not required to enter a project or work order number when processing a purchase requisition into an order. Could be a local policy issue.

Pros: I like being able to look anything up in a multitude of ways and the ability to sort databases by most fields. The customizable reports is a very nice feature although not always the easiest to create but Customer Support was very helpful.

Cons: After reconciling bank accounts, it would be nice to print just one (1) report showing that the account is reconciled and detailing all of the cleared transactions (outstanding transactions would be nice to see as well on that report). I currently have to print (5) separate report to get this information.

Pros: MIE Trak has continually met and exceeded our expectations. Their team really takes the time to learn your business. If they don't have a standard feature that will accomplish the tasks they have been quick to develop a solution. The flexibility and customization of the system was a major improvement from our last system. MIE Trak's customer service is top notch!

Cons: We are excited to see the future development of a CRM add on for MIE Trak.

Pros: I like Mie Trak's continuity throughout the software. Everything ties together nicely and is very easy to interact with from window to window. The supplemental features like EDI, mobile warehouse, Quickbooks, Auto-Emailing features, and automated backups help make this worth the investment.

Cons: My biggest challenge is keeping with the updates. Sometimes there are features implemented in the update that we do not like or use. This software is built for a lot of companies so inevitably there will be things that do not suite our operation. Then on the flip side, there may be a feature we really like or need, while minor, does not get implemented. It could get implemented, but it could take 5-6 months or longer depending on the scope.

Pros: We have used there product since 1997.It takes the product from quoting to order entry , work order,scheduling, purchasing material, outside process,inspection, shipping and invoicing.Job history and time tracking

Cons: There is not really anything that sticks out.

Pros: Unbales our team to have a good overview of our production and able to integrate with third party software's.

Cons: difficult to customize reports and some are not customizable.

Pros: Everything and the ease of use for each department. Also the way everything is tracked together.

Cons: Accounting can be a little redundant but is still very functional