Rating
4.3
269 reviews
Starting price
$99
Flat Rate
Categories
6
Founded
2006
Employees
24
Funding
11.8M
Merger / Acquisition
Our comprehensive, membership management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automation, member & staff apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members.
Ad spend / mo
$158
6 paid keywords
Paid visits / mo
13
Organic keywords
5,702
Organic visits / mo
10,780
Authority
39
6,715 ref domains
Creatives run
100
as Prime Combat Sports
Active now
81
last 14 days
Advertising since
Feb 2023
3+ yrs running
Last seen
today
still active
The shared messaging across Fitness Studio & Gym Management Software advertisers - the validated angles to copy. See the niche →
(269 reviews)
I am extremely happy with their customer service. They are Always there to support our team with issues.
Pros: I have been with Zenplanner for more than 10 years. Zenplanner has helped me organize our membership programs, pro shop and attendance for our students. We use their high-level management software to help us managed our leads and send weekly emails to our current and alumni's. I highly recommend Zenplanner. Jeff Gordon Infinite Brazilian Jiu Jitsu, Gaithersburg, MD
Cons: lately there has been a lag with the software. this maybe an internet issue. We need to really use all the tools that will help our business. This our issue.
Jeff G. · President · Education Management · May 1, 2026
I have noticed issues with Zen Planner in terms of bugs/lagging. However, I do find that the software is very useful once you are used to it and has a lot to offer from a management perspective.
Pros: Zen Planner is a great tool for fitness studios/business to manage their companies and promote their services. It is easy for users to schedule and it is also helpful to keep track of attendance from the business standpoint.
Cons: I find that this tool took a little bit of getting used to, meaning it is not the most user friendly. For new members using Zen Planner, I would say they would probably like to see something a little more updated.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Martial Arts | 1 | 19 | Shortlist |
Domain confidence 100%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| zenplanner reviews | $17.56 | 1 | 66.5% | landing.zenplanner.com/demo |
| zen planner app | $6.29 | 1 | 15.8% | landing.zenplanner.com/demo |
| zenplanner customer service | $7.99 | 1 | 9.5% | landing.zenplanner.com/demo |
| zenplanner pricing | $13.57 | 1 | 8.2% | landing.zenplanner.com/demo |
| vagaro alternative | $15.95 | 4 | 0.0% | landing.zenplanner.com/demo |
| how to get information on opening a gym | $0.00 | 6 | 0.0% | landing.zenplanner.com/gym-software |
The all-in-one fitness business management software
Simplify gym management with Zen Planner. Book your personalized demo today to streamline operations, engage members, and grow your fitness business.
https://landing.zenplanner.com
Easy Member Check-Ins - All-In-One Gym Platform
Manage members, payments, scheduling & more—all in one powerful gym platform. Everything you...
https://landing.zenplanner.com › gym › management
Gym Management Made Easy
Mgmt Built for Gyms — Want the fittest business in town? Invest in a management software that'll save you hours. You won't know what to do with all this data. Try a better management system today. Easy-to-sse.
https://landing.zenplanner.com › gym › software
Gym Scheduling & Billing - Zen Planner Software
Discover Zen Planner’s all-in-one platform for fitness businesses. Explore Zen Planner’s capabilities and see how we help thousands of gyms grow. Reduced admin time. Digital marketing service.
https://landing.zenplanner.com › demo-now › --
Zen Planner Packages - How much is Zen Planner?
View Zen Planner pricing plans—affordable options for every fitness business. Find a package that fits your studio’s size, goals, and budget.
https://landing.zenplanner.com › pricing › --
Amber S. · Business Administrator · Business Supplies and Equipment · March 16, 2026
My overall experience has always been 10/10. It’s a great platform for our company and their customer service is amazing. Also, we have been using zenplanner for a really long time and have been able to grow our customer base and revenue exponentially.
Pros: I like so many things about zenplanner! Their staff are super knowledgeable, patient and helpful when I call in with anything I need help with. Almost anything that we need to run our facility and help our customers, we can do through zenplanner. It’s super easy to get in touch with someone when I call in for support and so much more.
Cons: What I like least.. hmmm nothing really- if I had to pick something, maybe that they aren’t open on the weekends for me to call in if I needed help with something
Stephanie M. · C.O.O. · Sports · February 4, 2026
I've used ZP since 2010 and meets all my needs without overkill. The simplicity is what's most important. As a business owner, I don't want to have to learn a complicated system on top of everything else.
Pros: Ease of use, when I started using ZenPlanner in 2010, it had all the functions without all of the extra bulk of something like Mindbody.
Cons: Sometimes it's hard to find reports I want. When I'd look for a report sometimes the description of the report was what I was looking for but the content of the report wasn't.
Dan T. · Owner · Recreational Facilities and Services · January 19, 2026
Very happy and have recommended them to others. The options they have to help run your gym are fantastic!
Pros: The UX is very easy to navigate and the customer service is very responsive and fast! The analytics are so good!
Cons: Can be hard to edit things but the customer service team is really good at helping. Wish it refreshed automatically but thats a personal preference.
Sean J. · Owner · Health, Wellness and Fitness · November 3, 2025
P I started with in planner and took me about a month of their time to actually get signed up to get people to call me back to get people to explain things to me to set up meetings. You’d call to set up a meeting and then you couldn’t get a meeting for a week or two I was supposed to get two months free. I explained to them when I started. I was having surgeries and medical procedures, but needed to kinda get the ball rolling. They started me up on the initial day that I spoke to them. So in between my surgeries and trying to recover, and then a month of trying to get them to follow through and get back to me they used all my two months free and would not reset the time once I had actually gotten everything set up. I did not use one day of their services. I finally got set up and asked him to reset my time and they told me they couldn’t do that so by the time I finally got set up it was time to bill me. I got two months of nothing free and terrible customer service.
Pros: It’s another gym software company. Nothing special. They have the same service as anywhere else but with false claims and faulty business practices. Terrible customer service.
Cons: The terrible business practicess. False claims. Very difficult to get customer survice. Or get anyone to get back to you. Difficult software and hard to learn. Very unhelpful.
Justin R. · Owner · Professional Training & Coaching · August 27, 2025
Pros: Good planning software. Helps keep everything organized well.
Cons: None
Stelios T. · Fitness Training · Health, Wellness and Fitness · May 7, 2025
Our experience with Zen Planner has been nothing but frustrating. Their support is virtually nonexistent, and after months of emails, we are still waiting for a resolution to ongoing billing issues. Despite following their cancellation process, we were still charged, and getting a refund has been impossible. Our account access has already ended, yet Zen Planner continues to ignore our emails, providing no clarity or resolution. The platform is not as intuitive as advertised, and simple tasks like issuing refunds or managing memberships require excessive steps. If you want reliable customer support and transparent billing, avoid Zen Planner at all costs. The stress and lack of communication are not worth it.
Pros: Platform was generally ok to use. Would have been nice to have an app
Cons: Customer Service, failed to refund and their complete ignorance regarding our cancellation request
Kieran E. · Owner · Consumer Services · March 6, 2025
Using Zen Planner became a highly negative experience as I was forced to face daily reminders of how ineffective it was. It cost me time, money, and lots of stress as a business owner. With the amount of negative reviews detailing similar experiences in recent years, I'm shocked they get any new customers at all. For now, they try to get every penny they can put of their longtime customers who are fleeing the platform by charging multiple different fees when you try to close your account.
Pros: I liked Zen Planner when we started using it to manage our martial arts school in 2018. It was relatively low barrier to set up and simple enough to use at that time.
Cons: Zen Planner constantly develops new bugs and glitches in the software. The system is slow, crashes often, and critical components (like online registration) are constantly breaking down. They have terrible customer service and unethical charges when you finally try to leave.
Avigayil B. · Director · Health, Wellness and Fitness · January 16, 2025
Ive been really enjoying my experience with the platform. I like the customer service. They are always very helpful and respond immediately. I really like the pricing. Its affordable and better than the competition.
Pros: I love the functiality of the platform. I also enjoy the reports for financial reasons. I like the automated portion as well. The emails, and automatic responses.
Cons: I would like a real app for trainers. One with exercises and videos of excersis that can show clients how to perform the designated weight training program that the trainer makes for them.
Champ B. · Trainer · Health, Wellness and Fitness · January 5, 2025
I was excited to use the program while touring and testing it, but the program performed just under expectations on some features, and mediocre on the rest. I'm sure there have been updates to some of the program since we used it but friends of mine continued on it until this year and always complained about its limitations, so maybe not updated enough (?).
Pros: Integrated a nice workout planner/calendar and timer for public display directly through the app. Good member profile management
Cons: We run both fitness and martial arts classes. We had to choose between the standard (martial arts) and the fitness-centered beta version but could not have both. This meant we could either have the cool features of the beta or rank management for the different martial arts programs
Alec R. · owner, chief instructor · Health, Wellness and Fitness · December 23, 2024
From an employee's perspective, it seems to do what is needed with minimal issues. When issues do arise, you are basically on your own to troubleshoot or just have to wait until whatever network malfunctions subside.
Pros: Zen Planner's interface was very easy to navigate. The network had minimal lag when it was functioning properly.
Cons: Sometimes the website would crash during critical processes such as signing up new members. I tried to contact support when the system was completely malfunctioning, and they were completely unhelpful and rushing to get me off the phone.
John T. · Front Desk Associate · Sports · December 18, 2024
My experience with Zenplanner is average. Many items I do not like and find the product confusing and not flexible to the changing landscape of what we need it to do. The web application is reliable.
Pros: The uptime of the product is great for the web application. It is reliable.
Cons: Complicated to use. Struggle to use it to its full capacity Reporting is confusing to set up Does not offer the flexibility needed for a business owner.
Jessica C. · Owner · Health, Wellness and Fitness · November 21, 2024
Overall, Zen Planner was helpful for managing memberships and keeping things organized. It had great tools, but some features, like the mobile app timing out, could be improved to make the experience smoother.
Pros: I loved how easy Zen Planner made it to manage memberships and track attendance. It saved us so much time and kept everything organized.
Cons: I didn’t like that the mobile app would close after just a few minutes of not using it.
Gretel T. · Social Media Manager · Facilities Services · November 20, 2024
We've used it for almost ten years now and it has been very helpful for tracking membership data. It's not very intuitive and training new volunteers how to use it takes a while, but its working for what we need it to do.
Pros: We can document the important most data from our membership.
Cons: It is not very flexible and report writing is very clumsy. There is a very bad bug with testing records that overwrites previous data with blanks if you not careful. This has lead to numerous problems and repeat data entry.
Robert H. · President, Senior Instructor, Board member · Health, Wellness and Fitness · November 18, 2024
Not the best. I have looked into other apps and am reviewing a change with the [sensitive content hidden].
Pros: Downloadable info into spreadsheets. Being able to customize search queries.
Cons: App freezes and is inconsistent on a lot of features. Sometimes it works well, others it does not.
Vincent G. · Operations Manager · Health, Wellness and Fitness · November 18, 2024
Overall, Zen Planner is not my favorite CRM, but it did was it was supposed to do well enough that I was able to do my job. All the bells and whistles are nice and do overall improve your product, but being able to work consistently without major errors is very promising! I am leaving the fitness industry so I doubt I will utilize Zen Planner ever again, but I hope they consider their customers feedback and make a good product!
Pros: Relatively easy to learn basics, and was relatively snappy.
Cons: Notes would not save, reporting system is very rudimentary, and not very straightforward with settings being scattered across multiple pages. Tasks are very bare bones and not very customizable, found that tracking them and keeping up with them became overwhelming due to the lack of separation between dates.
Anonymous User · Front Desk Supervisor · Sports · November 14, 2024
Awful experience, please save your business and stay away from Zen Planner.
Pros: Nothing, they caused us incredible stress whilst using this platform.
Cons: Terrible customer service, no loyalty, charged after cancelling subscription, deceitful about updates, not functional.
Madison H. · Owner · Health, Wellness and Fitness · September 23, 2024
pretty good app. Gets the job done. Would recommend
Pros: Easy process to enter members. Gets the job done. Check in process is very easy
Cons: trouble shooting. When there are bugs in the system and merging
Savannah T. · Program Administrator · Sports · September 18, 2024
From start to finish my days are so easy and organized.
Pros: I love the fluidity of the system in general. Its so easy to lean and use. Thank you guys.
Cons: Although I love they system I tend to get pretty upset when the system crashes.
Antwan A. · Manager · Sports · September 7, 2024
Overall it's been one of the best scheduling apps I've used. Easy to use, and I would definitely recommend it
Pros: Zen planner is easy to use, and has an intuitive interface
Cons: The design of Zen Planner is pretty straightforward, I can't think of any cons
Renee L. · HR Associate · Computer & Network Security · September 6, 2024
I've been using it for over 7 years because I haven't had a need to find something "better".
Pros: The simplicity to have everything for my management in 1 place.
Cons: Occasional network problems. But, when there is a network problem it's usually resolved pretty quickly.
Bryan S. · Coach · Health, Wellness and Fitness · August 26, 2024
We have had it for over 5 years now and have always been well supported.
Pros: Easy to use and questions are answered quickly and follow up is appreciated.
Cons: I struggle with retail, combining retail with other charges.
Jen R. · Owner · Health, Wellness and Fitness · August 22, 2024
Positive, when I have reached out for help, they are quick to respond with thorough answers.
Pros: It holds a lot of features that can make day to day and planning far less hassle.
Cons: There can be a steep learning curve for many of the features and options. Sometimes the options can be confusing and there is almost too much to just get up and running.
Christopher L. · Owner · Health, Wellness and Fitness · August 3, 2024
10/10 would recommend. We have had a great experience and enjoy using the software.
Pros: We have been supported the entire way with their superior customer service. Everything from set up to troubleshooting tech issues, the staff at Zen Planner have been there to support and guide us in our day to day operations.
Cons: We had an issue with a tablet that wasn't able to be resolved. However we found a work around and now have no problems whatsoever!
Damien C. · Owner · Health, Wellness and Fitness · July 23, 2024
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| Personal Trainer | 1 | 22 | - |
| Membership Management | 1 | 24 | - |
| Gym Management | 2 | 2 | - |
| Fitness | 2 | 4 | Shortlist |
