MassageBook

Pros: I like the prepay options and the customer support as well as the mobile app and website. It is perfect for a massage professional on the go. There is a seamless payment processing system that helps me keep track of my business. A great value for the money.

Cons: I've noticed one or two bugs here and there but the support staff is quick and helpful. It is a complex software with a learning curve, but once you get the hang of how it works it gets easier.

Pros: MassageBook has always been easy available when I needed help. Everyone is so consistently kind and efficient. They are aware of all we might need and work hard to make using their software easy.

Cons: I have no complaints. They are always making upgrades. Anything that can’t be done, or could be made easier to do - they are a step ahead- already working on a solution

Pros: Customer service is excellent. Responsive and patient. They help me trouble shoot each time my lack of tech knowledge gets in the way. The software platform is fairly easy to use, has loads of options and integrations. I switched from Calendy to utilize Massagebook's marketing, payment platform , and Google optimization.

Cons: Only wish the tipping screen had the option of showing up after the tap. Otherwise nothing so far. They have the business of bodywork pretty well covered

Pros: The interface is clean and well-organized, very simple and intuitive. We were able to integrate quickly into our website and use within the same day. We have already some clients book on their own, and pre-pay even.

Cons: I would like to have an option to select a default view (among Rooms view, Staff view, Day, Week, Month) and would like to be able to enter notes in free sections. I have not double-checked on whether the latter is possible.

Pros: I have been using MassageBook for several years, although I only upgraded to the Pro version about 18 months ago, and the extra services included in the Pro version makes it is well-worth the expense! Plus, the customer service is top-class. Everyone is always friendly, patient, and knowledgeable, and I always feel like I'm a valued client. I highly recommend it!

Cons: I've been using MassageBook since it first came out, upgrading to the Pro version as my practice grew. I don't really have anything I don't like about MassageBook.

Pros: I love how easy it is to navigate the system, everything included in one price, customer support has been fantastic through my transition, and card/payment processing and payments is easy to understand and connect.

Cons: The thing I like least about MassageBook is the lack of importing capabilities. Especially past/future appts and reviews when I was coming from another MassageBook page.

Pros: I’ve been using MassageBook for over a decade and absolutely love it. My clients are always telling me how easy it is to book and rebook. One of the things that is unique with them is the great customer service. I usually resolve issues within a day. They have a great system. Between the automated help and the REAL person help I’m always able to get things figured out.

Cons: The general MassageBook gift certificate system makes you sign up for STRIPE to get paid from those purchases. I use Square for my direct gift certificates and service payments and wish I could use that instead.

Pros: For less then $40 a month (with AMTA membership) I have a an app for quick access to the schedule and client information, a customizable website, customizable email blasts, customizable forms for intake and SOAP notes, and ease of scheduling clients. Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for employees, I can also expand my business and add people to the provider list, detail their access to certain services and customize their schedule with ease. Furthermore, the customer service I experienced was the best of the best.

Cons: Most things are done the best via a laptop or iPad type device. I ran into some difficulties trying to do everything via the phone and with the scheduling app.

Pros: We love everything from scheduling clients, text reminders, soap notes, individualized financial goal tracker for our contractors/business, and easy to navigate website for all!

Cons: MB goes above to meet all our needs as a business and adding new options that make running a business easier.

Pros: I have been following massagebook years ago on YouTube. Now it is my time to start my business. Massagebook is number 1 .Everything is perfect. I really appreciate all people working in this great company. THE Software works great and easy to understand. Customer support has been helping me in details. Easy to get payments from my clients. I am taking the time to do this review because they deserve 100 stars.thank you so much. I am pretty sure my massage therapist business is going to shine working in your platform.

Cons: No cons .great software. Everything is working great for me .they made your own website for your starting business which is awesome.

Pros: This application has grown and continues to improve and upgrade. It is refreshing to always get a friendly and helpful customer service rep.

Cons: I wish it had a few more bells and whistles but honestly, for the cost it is well worth it! The time difference sometimes gets me also!

Pros: The layout is very streamlined. MassageBook has all the necessary features for booking clients and is user friendly,

Cons: For me MassageBook is nice, but still was a close second to PocketSuite. It didn't have quite as many features that I found very useful on PocketSuite.

Pros: The ease and efficiency of setting up your business page and scheduling. It was very easy to customize service descriptions, post photos, etc.

Cons: There isn't anything I disliked about MassageBook. They have a very nice site and it helps your business look even more professional.

Pros: customer support, features that support my growing business, value & security I am continually finding more features that I love and am learning to utilize.

Cons: I'd love more report features and the ability to edit active promotions and website look. There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets fixed soon!

Pros: Customer service is quick to respond with detailed suggestions. I made some mistakes trying to check out a ticket, but a silution was provided in a timely manner.

Cons: I am not the most tech savvy person, so figuring out how everything worked took me some time. I am learning as I go.

Pros: The client friendly useable being able change everything with ease. The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they need it.

Cons: A little confusing sometimes on how to change how many clients we work on. But once you figure out how to use the online version, it’s wonderful!

Pros: I do not know where to begin! I am a 15 year LMT and lets face it, I'm great with my hands, not so much creating advertisements or honestly maintaining contact. MassageBook helps with all of it! My clients appreciate the different ways to book, contact me, and many love the emails i send out quarterly just say hey these are the products we are trying. I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay. I am only managing myself and I love the price for only me! I love being able to creat my own intake forms for the different modalities and services i offer and it is super wasy, even for someone not tech savy *raising my hand Also yhe customer service from this app, be it for me or my clients, is amazing. Might take 10 min to fix an issue. Never had to be on chat with Massage Book support any longer than 10 to 15 min!

Cons: As a duel LMT and ESTI, o dont have a great way to SOAP my facials. I would love to be able to make/create my own SOAP notes! The CC processing takes 5 to 6 days from the time of payment to get to my checking account so it is one more thing to track.

Pros: Great customer support Website integration makes it easy to set up your business marketing with email campaigns is very user friendly

Cons: The directory fees even though I'm paying for the highest subscription my massagebook reviews cannot go on google massagebook pay and stripe is confusing when I am already using square

Pros: They have outstanding customer support, if it's not resolved via chat, it's quickly and friendly resolved via live call. Best part, I haven't really had many issues with Massagebook. My clients love being able to book and pay for their appointments online, saves me time too!

Cons: It would have to be payment system. It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost me more money. It is very easy to use for me and my therapists.

Pros: I love every aspect of the Massage Book Software. I am so very happy with the entire program, and it meets all my massage therapy needs.

Cons: Nothing ... The program is absolutely wonderful in every way and a true joy to have for all your massage therapy .

Pros: Live chat help when needed, great follow up when live chat is not available. Ease of use for practitioners.

Cons: I would really prefer a "discount code" option to give clients so they can check out with a discount. The need to create a new promotion link for each discount is cumbersome.

Pros: The tutorials and excellant prompt & effective customer service. The site once you familiarize yourself with it is pretty easy to navigate.

Cons: I wish there was a discount code feature other than the gift certificates. Sometimes I like to give a discount code to certain groups that book with me. For example, the dojo I train at, I would lkke to have a discount code specifically for enrolled members of that particular dojo to use when booking with my business.